The Water Cooler

 View Only
  • 1.  Apply New Site ID Request

    Posted Oct 26, 2020 09:15 AM
    Hi all, i got new contract with Symantec PAM. But I could not add new Site ID in that contract. They always said "Please enter a valid Enterprise Site ID. If you need assistance please contact Customer Support."

    I asked our vendor area and create a case about it. But i got nothing. What happen with support portal ?
    Anyone can help me to add new Site ID. Is SiteID important ? Can I create a new case with old Site ID and still get a support ?

    TIA,
    Trung Hoang


  • 2.  RE: Apply New Site ID Request

    Community Manager
    Posted Oct 26, 2020 10:01 AM
    Trung,

    You can request your link here  https://support.broadcom.com/my-site-id.html

    The full article is here https://knowledge.broadcom.com/external/article/142873/how-do-i-get-access-to-a-support-site-id.html

    ------------------------------
    Thank you
    Jason
    Broadcom Community Platform Admin, IT
    ------------------------------