The Water Cooler

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Clicking Continue Editing freezes the thread

  • 1.  Clicking Continue Editing freezes the thread

    Posted 09-20-2019 01:56 PM
    Edited by Martti Kinnunen 09-20-2019 01:58 PM
    Sometimes when writing a reply I something (maybe cancel) and presented with options Saves as Draft, Delete Draft and Continue Editing.
    Continue Editing would be the choice if I hit cancel by mistake. However, that does not do what it promises.


    It grays out the whole page and not buttons work.
    If I refresh  what I have written is all cleared and there is no back button active on the browser

    I should expect the system to offer my last autosaved content.

    Is this working as designed?


  • 2.  RE: Clicking Continue Editing freezes the thread

    Posted 09-20-2019 02:23 PM
    @Martti Kinnunen -  I tried to replicate the grayed out overlay with a test account.  No joy.  Once you start writing a reply you will notice that the system caches and Delete Draft button appears as a choice.

    Please advise.
    • Operating System:
    • Browser: ​
    Thanks  Jason

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    Thank you
    Jason
    Community Platform Owner, IT
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  • 3.  RE: Clicking Continue Editing freezes the thread

    Posted 09-20-2019 02:34 PM
    Sorry to say I do not recall exactly how to get to that state except for the last step which is Continue Editing and you can see my screenshot is all gray.

    Neither Delete Draft or Cancel takes me to that opinion in this thread.
    However, after trying both of those I do not see Delete Draft any more like I did the two first times.
    Ok, when I was about to click Send it came.