The Water Cooler

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  • 1.  CA Broadcom support login

    Posted Mar 30, 2020 03:49 AM
    To whom it may concern,

    Login to CA Support Case Management page is not working, the page is loading "Redirecting to Okta login page"

    /Keld.


  • 2.  RE: CA Broadcom support login

    Posted Mar 30, 2020 05:30 AM
    Edited by Steve Rundle Mar 30, 2020 05:37 AM
    Yeah. me too. and all my colleagues in my organisation 

    I  reported it via phone to broadcom support and was told that they have a global issue which is being worked on.

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    Principal Database Administrator (z/OS IDMS)
    BT
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  • 3.  RE: CA Broadcom support login
    Best Answer

    Broadcom Employee
    Posted Mar 31, 2020 02:20 AM
    Hello All,

    This problem was resolved on the backend yesterday already but it required clearing cache for some of the users I know of (F5 or similar) to then be able to log in again successfully.

    Regards,

    Ruth