> I don't understand the thread's intended purpose.
"The threads intended purpose" is to tell you this forum software works so poorly in IE, you might as well disallow it and be better of with the user experience. I thought I made that abundantly clear.
I also don't know how you, frankly, can constantly wipe away the argument that while people do have access to other browsers, usability is still hampered when IE is the company-mandated default that opens every. single. link. one clicks on in the bare-bones emails that Higher Logic sends out. It's like usability doesn't matter with Higher Logic as long as there is a workaround for everything. And companies won't change their outright ridiculous "IE first" policies in 2020 when every website accommodates them, but merely on paper.
Usability
is a measurable thing, and HL does not have it. Frankly, does Broadcom, as a whole, not get that when they save on product support by facilitating a community of free volunteer consultants who are often times providing better support than Broadcom support (the words of customers, not mine), they shouldn't also make the platform used for that as inconvenient for their volunteer force as possibly imaginable?
Sorry if that all sounds harsh but you know, CA "spoiled" us with Jive, because that was par for the course for 2018 - it was working. Jive was the decent, warm meal to the tiny, cold budget airline food that is HL.
> Any SaaS platform will design for the most used browsers
No they don't. Not in 2020. A bit to my own surprise I admit, in 2020 I see a lot of "please use another browser" messages even from big players when using IE.
But you are correct at the same time, though I am not sure if that's fully intentional:
As I once more re-type input in a form field subject due to a bug that another Broadcom employee replicated months ago and then was never heard from again, there's just no point for me pointing out any shortcomings with your systems anymore. Same as we have partially resigned to not reporting product bugs anymore (while still paying for that service), because there just isn't any meaningful support for certain classes of problems, the conclusion with Higher Logic also strongly suggests that there's no point. HL at Broadcom is just too broken and too slowly moving for any hope of input to make any meaningful difference.
Again, sorry to be blunt, don't take it personal. But you kinda asked for further clarification.
And cheers for the numbers.