Delivery incomplete - mail notification

[Frank Muffke]

Hi all,

do you receive those notifications as well if you answer via mail to a support case?

We get them for 4 days now... :-S

THX Wolfgang

PS: Are there that much support cases at the moment? :-P

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Support Info:
if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
Otherwise update/upgrade your system and check if the problem still exists.
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[Frank Muffke]

Answer.
removed.
Answer.
delayed.
Answer.
censored.
Answer.
lost.
gave up.

:-P

------------------------------
Support Info:
if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
Otherwise update/upgrade your system and check if the problem still exists.
------------------------------

[Carsten Schmitz]

Besides what I already wrote that has gone now, I also responded to a case by email (using "reply") more than an hour ago.

The response has not been recorded in the case, nor have I gotten any bounce message. Fwiw, this does not appear to be a reliable way of submitting ticket updates at this time.