The Water Cooler

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Many discussion forums no longer publicly readable

  • 1.  Many discussion forums no longer publicly readable

    Posted 11-24-2020 06:27 AM
    Many discussion forums, including the Automic Workload Automation forum, are no longer readable by users who are not logged in.
    This seems to be the result of a broader Higher Logic 'upgrade'. There are other problems. The list of all communities shows a threads button for some communities and a discussions button for others.


  • 2.  RE: Many discussion forums no longer publicly readable

    Posted 11-25-2020 03:29 AM
    Yeah the "Clarity" community is affected ("Threads" and forced login to see them).

    Hope that this can get "fixed" as it is (IMHO) quite a barrier to engagement.


  • 3.  RE: Many discussion forums no longer publicly readable

    Community Manager
    Posted 11-25-2020 09:28 AM
    @Michael A. Lowry and @David Morton -     Enterprise Software product communities activated their new discussion type yesterday.   The vendor rolled it out then left for the holiday.  I have a P2 support ticket open - it's a bug that affects discussion and file widgets with the new Q/A discussion type that was fixed during BETA.   It will be resolved by EOD and only affects logged out and logged in users who do not belong to the community.  If you have joined the community the widget works.  ~jm ​​

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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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  • 4.  RE: Many discussion forums no longer publicly readable

    Community Manager
    Posted 11-25-2020 04:39 PM
    @Michael A. Lowry and @David Morton Settings restored.   ~jm

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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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  • 5.  RE: Many discussion forums no longer publicly readable

    Posted 11-26-2020 03:21 AM
    Great ; can confirm that I could see the discussions ("threads") again OK without logging in - Thanks!


  • 6.  RE: Many discussion forums no longer publicly readable

    Posted 11-26-2020 05:06 AM
    Thanks. That did not take long and can't have hurt much.