The Water Cooler

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  • 1.  Blocking users in Community / HigherLogic

    Posted May 07, 2020 10:46 AM
    Hi.

    I have a question: Can I block individual users on this platform so I don't see their posts?

    If not, can other account types with more extensive permissions block select user content from showing up for them?

    Thanks.


  • 2.  RE: Blocking users in Community / HigherLogic

    Community Manager
    Posted May 07, 2020 11:12 AM
    @Carsten Schmitz  - No and No -  super admins can flag users to send all of their posts to moderation.   This tool is for users with one strike - posting spam or something inappropriate or ads.   No blocking of users.

    What is your thought process here?

    Jason​

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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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    Original Message


  • 3.  RE: Blocking users in Community / HigherLogic

    Posted May 07, 2020 11:14 AM
    ​Thanks.

    Was just wondering if I couldn't find a button for it, or if it didn't exist. Thought I had seen a button before, but I must be wrong.


  • 4.  RE: Blocking users in Community / HigherLogic

    Community Manager
    Posted May 14, 2020 05:10 PM
    Edited by Jason McClellan May 14, 2020 05:10 PM
    We have filters and stop words to flag posts from going live but this site as many professional technical sites are self-moderated.   If you see a SPAM post or someone posting something they shouldn't all Community Members should Flag it as Inappropriate - that sent to Admin Moderation where we determine if the post should be rejected or restored based on the content.    If the tool is being abused by users sending posts to Moderatrion that Community can be banned.

    Example of General User Logged in View


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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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    Original Message