The Water Cooler

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  • 1.  Backend Storage Unavailable loading attachments

    Posted May 18, 2020 02:45 PM
    Backend storage unavailableHello I got this error trying to upload a file attachment.

    Regards!

    Tania


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    Tania Moreno R.
    Senior Consultant
    eSoft 2006
    Caracas Venezuela
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  • 2.  RE: Backend Storage Unavailable loading attachments

    Broadcom Employee
    Posted May 20, 2020 08:49 AM
    Edited by Heena Tabassum May 20, 2020 08:49 AM
    Hi Tania Moreno, 


    I just uploaded the a file to your case using the same path and it worked. Please make sure that you go into the folder "Files from Customer" and upload the file as shown in the screenshot below:

    Link: How to upload a file to the case 

    Hope this helps!

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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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    Original Message