The Water Cooler

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  • 1.  Changing User Name

    Posted Jun 05, 2019 02:17 AM
    Hi Team.
    I'm currently trying to setup my profile.
    Especialy I'd like to change my Username from 
    "Michael TcO8bGxlcg==" to Michael Müller.
    I did that through my profile each last two days.
    But the change is gone the next day.
    Is this because there are still data migration processes running?
    Or am I just not able to persistently change my user name?
    Thanks
    ...........Michael

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    Principal Services Consultant
    HCL Enterprise Studio
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  • 2.  RE: Changing User Name

     
    Posted Jun 05, 2019 04:32 PM
    Hi Michael - Not something I have heard of as an issue. @jdmcclellan do you have any ideas for Michael?​

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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    Original Message


  • 3.  RE: Changing User Name

     
    Posted Jun 05, 2019 04:55 PM
    Hey - I think I fixed it...

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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    Original Message


  • 4.  RE: Changing User Name

     
    Posted Jun 05, 2019 04:57 PM
    FYI - It was your 'user name' that needed to be changed not your actual name.

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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    Original Message


  • 5.  RE: Changing User Name

    Posted Jun 06, 2019 03:54 AM
    Hi Chris
    Thanks...
    I logged in this morning and it looks like changes were again reverted ;)



    I then editied my User name again:
    from



    to



    and it gets displayed correctl in my profile as




    :) Lets see how it looks like tomorrow....

    Regards
    ...............Michael

    ------------------------------
    Principal Services Consultant
    HCL Enterprise Studio
    ------------------------------

    Original Message


  • 6.  RE: Changing User Name

    Posted Jun 07, 2019 12:58 PM
    As expeted. My User-Name was reverted again :(
    So, question is still open:
    How to change this annoying last name?
    Regards
    ............Michael

    ------------------------------
    Principal Services Consultant
    HCL Enterprise Studio
    ------------------------------

    Original Message


  • 7.  RE: Changing User Name

     
    Posted Jun 07, 2019 01:09 PM
    I am not sure why. @jdmcclellan have you seen this happening to anyone else?​

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
    ------------------------------

    Original Message


  • 8.  RE: Changing User Name

    Community Manager
    Posted Jun 07, 2019 04:15 PM
    Michael and Chris,
    Apologies for the late arrival to the conversation.   This looks like his first name and last name are being pushed from the main data source overwriting any changes made on the Community platform.    Let me check out configuration on our side before requesting a change in the main database.

    ​

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    Thank you
    Jason
    Community Platform Owner, IT
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    Original Message


  • 9.  RE: Changing User Name

    Community Manager
    Posted Jun 10, 2019 02:23 PM
    Michael - working an internal ticket to resolve your last name issue.  6/1019 1:122 p, CST  ~jm

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    Thank you
    Jason
    Community Platform Owner, IT
    ------------------------------

    Original Message