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Incorrect display of chapter symbol (§)

  • 1.  Incorrect display of chapter symbol (§)

    Posted 09-17-2019 02:31 AM
    Edited by Michael Lowry 09-17-2019 02:32 AM
    In my discussion thread AE Limits, the chapter symbol (@) is displayed incorrectly. It appears as an at symbol (@).

    If I edit the post, the character is displayed correctly.


  • 2.  RE: Incorrect display of chapter symbol (§)

    Posted 09-20-2019 07:29 AM
    Hi Michael,

    I see what you are talking about.  Let me review and bring this up with the vendor and see if we can get it fixed.

    Thanks

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    Diane Craddock
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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  • 3.  RE: Incorrect display of chapter symbol (§)

    Posted 09-20-2019 07:33 AM
    ​Michael,

    Was it a typo in your post, or is this very, very meta? ;)




  • 4.  RE: Incorrect display of chapter symbol (§)

    Posted 09-20-2019 07:36 AM
    Edited by Carsten Schmitz 09-20-2019 07:38 AM

    ​Oh wow. When I reply to any of this, the accompanying brief message popup says:



    The message popups in this forum software are of really high quality entropy :D



  • 5.  RE: Incorrect display of chapter symbol (§)

    Posted 09-26-2019 03:36 AM
    My post reporting the problem exhibits the problem.


  • 6.  RE: Incorrect display of chapter symbol (§)

    Posted 09-20-2019 10:26 AM
    @Michael Lowry  - a defect case has been opened for the character issue.    ​​@Christopher Hackett , @Diane Craddock, @Lenn Thompson​​​​

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    Thank you
    Jason
    Community Platform Owner, IT
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  • 7.  RE: Incorrect display of chapter symbol (§)

    Posted 11-28-2019 05:03 AM
    Any idea when this will be fixed?


  • 8.  RE: Incorrect display of chapter symbol (§)

    Posted 12-02-2019 10:44 AM
    The case was escalated to the vendor's engineering team and is still open pending a resolution.  As of today, I do not have a time frame.  ~jm

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    Thank you
    Jason
    Community Platform Owner, IT
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  • 9.  RE: Incorrect display of chapter symbol (§)

    Posted 02-04-2020 04:35 AM
    Any update on this bug?


  • 10.  RE: Incorrect display of chapter symbol (§)

    Posted 03-30-2020 08:45 AM
    It has been more than six months since I reported this bug. Has there been any progress?


  • 11.  RE: Incorrect display of chapter symbol (§)

    Posted 03-30-2020 11:31 AM
    @Michael Lowry  -  You are correct, the vendor Engineering team is working on it.  Every bug has a priority, this one, in my opinion, is a p5 - not the highest priority, not affecting a wide audience, with low impact.    ​I'll check if the JIRA ticket has been updated with a patch.



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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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  • 12.  RE: Incorrect display of chapter symbol (§)

    Posted 03-30-2020 12:42 PM
    Note from vendor support:

    Mar 30, 12:39 PM EDT

    Hi Jason, I've reached back out to Development to get an update on this one. As soon as I get a reply from them, I'll forward it over to you so you're up to date on it.


    ------------------------------
    Thank you
    Jason
    Broadcom Community Platform Admin, IT
    ------------------------------



  • 13.  RE: Incorrect display of chapter symbol (§)

    Posted 03-31-2020 03:27 AM
    Edited by Michael Lowry 03-31-2020 06:56 AM
    Thanks. I want to give you an idea of how this feels from the perspective of your customers.

    With Jive, we were at an 8 out of 10 with regard to functionality and usability.
    With Higher Logic, we're struggling for months just to get from 4 to 5.