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How do I Search for unresolved threads?

  • 1.  How do I Search for unresolved threads?

     
    Posted 08-13-2019 01:29 AM
    Hello,

    I'd like to be able to Search my Community (Clarity Service Management) for "unanswered" questions.

    I was thinking that a Search like this might fit, but can't see how to execute it. For example:

    * All posts in the last week
    * Against this target Community
    * Which do NOT have a "Best Answer"
    * And two or less responses
    * Sorted from most recent to oldest (or switch to a sort beginning from the least number of replies).

    Thanks, Kyle_R.


  • 2.  RE: How do I Search for unresolved threads?

    Posted 08-13-2019 11:29 AM
    Hi Kyle - These are things you can't currently do. The vendor realizes these limitations and is working on a ways for us to see answered/unanswered/etc. Meanwhile, the Ask a Question, Get an Answer posts I do can help at least quickly show what questions still need a response. Regards, Chris

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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