Tags/labels for migrated CA community Discussions

[Daniel Perez]

I am seeing that migrated post have proper labels/tags.

However, for new posts there is not proper tag/labels available.
And I don't see how to create new labels.

[Lynn Williams]

Hi Daniel,
Yes after creating library content last week I saw there was no option during creation to add "Tags and Keywords". Also once complete on the content page there is no Add option next to "Tags and Keywords".



I have already reported this to @Lenn Thompson​​

Regards,

Lynn

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Senior Principal Support Engineer
Broadcom
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[Lynn Williams]

Hi Daniel
I have since realised that to add tags in new documents/discussions you just use the # symbol​ e.g.



Hope that helps

Regards,

Lynn

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Senior Principal Support Engineer
Broadcom
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[Daniel Perez]

Hello Lynn,

Thanks for your effort but the problem is about not previously existing tags.

For example if you try with #process , then the popup will not show this option neither a way to create it.
Even if you continue write manually the tag, the "tag"/(string) is not recognized as a tag, so it is not displayed at Discussion List, and so on.

​​​​

[Lynn Williams]

Hi Daniel,
Yes I see what you mean about the inability to create new tags. @Lenn Thompson, @Christopher Hackett, @Jason McClellan for any comments.
Thanks
Lynn​​​​

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Senior Principal Support Engineer
Broadcom
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[System]

@jdmcclellan maybe something to bring up on the New Broadcom Communities Walkthrough and Q&A Session – June 19, 2019 session? It appears tagging is somewhat confusing.​​

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Chris Hackett
Community Manager, Broadcom Enterprise Software Division
Broadcom Inc.
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[J W]

Chris, any updates on this?  I posted a new discussion in Clarity Service Management using hashtags and they don't show up when viewing the list of discussions - but there are some posts where people having them working.

J.W.

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"No matter where you go, there you are." - TAoBB:AtED
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[System]

Hi JW - Tagging works as long as you wait for the tag to show up and select it. If you type but don't make a choice it won't show up in the discussions.

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Chris Hackett
Community Manager, Broadcom Enterprise Software Division
Broadcom Inc.
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[Daniel Blanco]

HI Chris, this tagging implementation really is bad. There's a 15s delay and when I try to select the tag I want, it freezes then it selects something totally different and I just end up deleting it b/c that's wasting my time. 
Can't the site just go thru a post and when it finds #XXXX it auto creates, tags the post accordingly?
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Daniel Blanco
Enterprise Tools Architect
Alphaserve Technologies
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[System]

Hi Daniel - HL is aware of the tagging challenges. Hopefully it's something that improves in future versions. We'll keep reminding them. Regards, Chris

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Chris Hackett
Community Manager, Broadcom Enterprise Software Division
Broadcom Inc.
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