Dear CA Service Management Community Member,
With so much going on in the Service Management Community I have consolidated recent activities in case you missed anything.
Ask a Question, Get an Answer (May 13 - May 20)
It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed". To help further responses to all questions I am starting the following campaign.
Shoutout to all the members who helped out with the unanswered questions so far! Thank you for all your help!
CA World '16 Call for Speakers is Now Open
CA World is the best opportunity to learn more about CA software and partner solutions that fuel digital transformations. And we want you to be a part of it.
Did You Miss?
CA Service Management Office Hours: A Live Online Chat (April 2016)
Check out the Chat Transcript - CA Service Management Office Hours: A Live Online Chat (May 2016) and watch for the June invitation.
Community Member Spotlight
Community Member Spotlight for April - Tammy Zadell
Once a month we'll shine our virtual spotlight on one of the CA Service Management community's members. It's just a fun, easy way for us to get to know one another a little bit beyond our work-related interactions here on the site. This month, we're featuring tzadell - Technical Team Manager.
Thank you for all your efforts in the Service Management community Tammy!
CA Service Management
8am - 6pm
US Eastern Time
Additional Times May Apply
Tips and Helpful Information
Solving errors running the Configuration Utility (Offline Reporting - Replication SQL)
Chat Transcript - CA Service Management Office Hours: A Live Online Chat (May 2016)
SPEL EVENT methods
Edit in List - User Description
CA Service Catalog Example
CA PAM - Example
CA SAM Customers - 4.1 is now GA - Software Asset Manager
New CA SAM Catalogs (v. 4.3.2) are available in CA Service Management
CABI4::. Launch Pad Defining user home
Activate Downgrade Paths in CA SAM after the import of the Master Catalog is complete
CABI4::. - BOXI - Web Intelligence - Date Formats - How to change date formats - Como formatar datas
CA SAM End of Service for older releases 3.5 & 3.6
Tuesday Tip - a quick list of CABI 4.x URLs
CABI (CA Business Intelligence) Downloads on CSO Being updated
Change in Compatibility Levels between CA Asset Portfolio Management and CA Software Asset Manager
CA Process Automation 4.2 SP2 - Install Guide - Brazilian Portuguese Screenshots
Reason(SMTP Send_RCPT_ToCc command failed Error (550) 5.7.1 Unable to relay for )
READPAST Lock Error
CA World 2016: ITSM Session Ideas and Call for Speakers
CABI4::. How to restart CA boxi service
CA SDM: status transition end user update status to WIP
What is your preferred method of training?
On what topics in IT Asset Manager would you like to see more information?
Differences between Registration Service and Real Time CORA settings
CA SDM - Unable to edit options manager
default.htm - CA SDM Redirect page
Poll: Data type selection
PsTools - mirror
Summit Recap: ITSM is Broken in the App Economy. Let's Fix It!
Got an Idea? We’re Listening CA World ’16 Session Ideation
What Videos would be most helpful to you?
Top 10 Latest Ideas by Activity
Drag ticket to scoreboard query to transfer or update status4NEW
View SDM Change orders on USS / SD Ticket portal12NEW
Direct paste of screenshots61UNDER REVIEW
IIS web server available for all SDM functionality.81UNDER REVIEW
Total time spent in each status66UNDER REVIEW
Multiple Sort in Lists23UNDER REVIEW
Mobile Solution for CA SDM on Windows Phone/Devices37UNDER REVIEW
Create GUI for GRLoader/ADT for CMDB80UNDER REVIEW
Disaster Recovery approaches for Service Management products37UNDER REVIEW
That's it for now folks but I'm sure there will be a lot more soon! Take a moment to get in on the CA Service Management discussions and make your voice heard!
Community Manager, IT Business Management