Clarity Service Management

Your CA Service Management Feedback is Crucial!

By Allen_Houpt posted 10-31-2016 10:49 AM


No one is more important than our customers. That is why we need your feedback on the CA Service Management solutions.

We recently launched a Customer Feedback Survey for the CA Service Desk Manager product. This one to three-minute survey enables us to gauge your satisfaction with the product and our support of it. Thank you to those of you who have already filled out the survey. But we need to hear from more of you! 

Our CA Service Management product team, including Product Management, Product Marketing and Support, reads each and every survey submission to help make our solutions and support better. We may even reach out to you to get deeper understanding of your comments.

So please take the few minutes it takes to complete this survey by clicking on the Survey icon below. The survey is open through January 13, 2017.

Click Image to
Complete Survey

Make sure to, click the "Finish" button at the bottom of the last page of the survey to submit your responses.

We're looking forward to hearing from you!



05-11-2018 09:48 AM

Your question as nothing to do with this thread. Please post a new question.

05-11-2018 04:24 AM


how we can check the survey answer which was provided by end user in sdm?


10-31-2016 05:55 PM

OK Looks like a bug. Something changing the URL behind the scenes. I know the fix and another email coming:)

10-31-2016 05:39 PM

The link here and in the email sent: 


Gives a '404' page not found error.



10-31-2016 01:35 PM

Thank you for reaching out to the community for input Allen!

Your CA Service Management Feedback is Crucial!