Layer7 Access Management

Tech Tip : CA Single Sign-On :: Policy Server::Unable to read object smSessionId

By Ujwol posted 07-14-2016 08:37 PM



When using LDAP Session Store,  following errors are logged occasionally in smps.log

  • Unable to read object smSessionId=XXXXX
  • Fail to create object smSessionId=XXXXX


  • Policy Server : R12.52 SP1 CR1 and below.
  • Session Store : ANY LDAP


These errors are logged in both smps.log & smtracedefault.log,  if session logout is performed after persistent session has expired (and/Or deleted ) with LDAP session store.



This has been now fixed in R12.52 SP1 CR2. Now, these errors are no more logged in smps.log and are tracked only in the smtracedefault.log.

So to get rid of these of errors customer need to apply R12.52 SP1 CR2 patch


Additional Information:

SSO Policy Server r12.52 Defect Fixes History

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07-14-2016 08:46 PM