Clarity Service Management

Ask a Question, Get a Response - Unanswered Question? Offer a Solution (Feb 12 - Feb 19)

By Christopher Hackett posted 02-12-2016 04:42 PM

  

Dear SM Community Members,

 

***Important Request - This is the Last DAY the Survey is Open*** We need your help letting us know how we are doing!

Please Go HERE: http://survey.medallia.com/?product-communities&product=CA%20Service%20Desk%20Manager to take the CA Service Desk Manager Customer Feedback Survey, which should take no more than 2-3 minutes to complete. We value your input!

 

It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed". To help further responses to all questions we have the following campaign.

 

                           

See a question below you might have a response for? Jump In! Help a Fellow Community Member Out!

Plenty to choose from this week so if you have any ideas please share (CABI is popular this week)

 

Here's the list of unanswered questions for this coming week:

 

CABI report - Attached Events

CABI: Internal API error WIS 30270

CABI: Internal API error WIS 30270

New operation to display form anonymous

sla setup

Load users in catalog based on Business Unit/Tenant

I want to remove few assets from ITAM tool? What are the steps do i need to perform?

Service Catalog - blank form getting auto submitted

The specified item was not found.

Customize CA BI Screens.

Custom Create SDM Incident

Use Catalog WEB Service in C#

New type on act_log

Update Catalog Form error

CA Service Catalog SLA

Assigned time in group with no client delay

Delay Time remaining

Ca Service desk Upgrade to 14.1 and Offline Boxi Sequence

With the advent of the Unified Self Service (USS) interface,  I was wondering if anyone has put together a set of UAT test scripts for Unified Self Service?

 

Thank You All for Your Efforts!

Chris

 

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