2025 in Review: A Year of Intelligence, Speed, and the new CloudHealth experience

About the Author: Cathal Cleary (Product Leader, CloudHealth)

2025 marked a truly transformative year for the CloudHealth platform. Building on the foundation laid in 2024, the platform saw the successful launch of the new CloudHealth experience. This release went far beyond the visible interface overhaul, delivering significant advancements in multi-cloud visibility, AI-driven assistance, and operational efficiency for our partners.

In 2025 we released 70+ features with an emphasis on usability and reliability. 61% of all feature work was focused on the new CloudHealth experience, with a further 20% focused on overall platform stability and reliability. 

Here is a look at the features released in 2025 and what they mean for your FinOps practice.

1. The new CloudHealth experience goes live

The biggest narrative of 2025 was the shift from "Classic" to the new experience. This wasn't just a UI refresh; it was a fundamental re-architecture to support larger datasets, faster reporting and address customer usability concerns.

• Go live (June 2025): We made the new experience available to partners and customers mid-year. For existing users, we focused on the Inform phase of FinOps, ensuring that critical tools like Cost History and Optimization were multi-cloud capable and enhanced for the new interface. We completely overhauled the Optimization dashboard and added a long requested capability called the Realized Savings dashboards (fondly referred to internally as the “Hero Report”) and completely reimagined our asset reporting capabilities with the powerful GraphQL query interface.

• Smart Summary Enhancements: One of the standout features of the new experience, Smart Summary, received major upgrades. It now provides granular visibility into Marketplace charges, credits, and taxes. Crucially, it introduced "Event" tracing—identifying when resources were started or stopped—so you can instantly correlate cost spikes with specific operational changes (released November 2025).

• Enhanced datasets in the new experience: To support deep-dive data analysis, we enabled support for Raw Billing Files across AWS (May), Azure (March), and GCP (May) directly within the new experience, ensuring data fidelity for power users.

2. Intelligent Assist: Your FinOps copilot

In late 2025, CloudHealth took a massive leap forward in making data accessible through Generative AI. Intelligent Assist revolved from a simple query tool into a robust FinOps copilot.

• Asset Queries via Natural Language (Oct 2025): You can now ask questions in plain English like "Show me all unattached EBS volumes" or "List my idle Azure VMs." IA doesn't just show a chart; it returns a filterable list of assets that you can immediately act upon.

• Visualization Consistency: We bridged the gap between IA and standard reporting, ensuring that the charts generated by AI match the standards of our reporting interface.

3. Empowering Managed Service Providers (MSPs)

Our partner ecosystem saw targeted improvements designed to reduce administrative overhead and improve processing times.

• Tenant Lifecycle Management (Oct 2025): Managing channel customers became significantly easier. Partners can now manage the complete customer lifecycle. Churned customers can be removed from active views while preserving historical data for audit purposes.

• Billing Efficiency: We tackled billing speed concerns with improvements to the Partner Billing Pipeline, aiming to process 90% of billing data within 24 hours (Sept 2025). 

• Partner Statements API, UI and Dashboard: Partners can streamline their bill finalization process by referring to the summary data in the Customer Statements Dashboard. Finalized statements can be downloaded in bulk from the UI or API. Troubleshooting is made easier with bill collection and processing time, as well as powerful filtering capabilities. 

4. Deepening Multi-Cloud Visibility

As cloud environments grow more complex, CloudHealth expanded its depth across the "Big Three" and containerized workloads.

• Azure Savings Plan Recommendations (Sept 2025): We brought our world-class recommendation engine to Azure Savings Plans, allowing users to model commitment discounts against their historical usage to maximize coverage and minimize waste.

• Realized Savings Reporting (Oct 2025): We expanded the Realized Savings report to include Commitment Coverage & Utilization. This report is critical for proving the ROI of your FinOps team, showing exactly how much money your reserved instances and savings plans have saved the business over time.

• Kubernetes Cost History (Sept 2025): We added an "Additional Source Cost" feature for Kubernetes, allowing you to ingest and allocate costs that sit outside standard cloud billing, providing a truer Total Cost of Ownership (TCO) for containerized apps.

5. Unified Reporting & Data Export

2025 was also the year we made your data more portable and interactive.

• Export Everything: We added robust export options (CSV, PNG, SVG) across the new experience, making it easier to drop charts directly into executive slide decks.

• Interactive Charts (Late 2025/Early 2026): We rolled out interactive charts to the new experience that allow you to switch x, y and z on the fly.

Looking Ahead

With the foundation of the new experience now solid, 2025 has paved the way for even more innovation. As we move into 2026, expect to see even richer reporting capabilities, introduction of Data Connect to import all kinds of data sources (currently Beta), BI-like capabilities to join, merge and curate datasets (currently Beta), deeper integration of AI into daily workflows and continued expansion of our multi-cloud governance capabilities using our unrivalled Asset query engine. Partners will also get lots of new features like Content Sharing and Customer Insights to help them efficiently grow their FinOps customer base without growing their costs. 

With the power of asset data, cost data and performance data together, there really is no platform more capable to join you on your FinOps journey in 2026. If you’re interested to hear more about the new CloudHealth experience or anything else I’ve mentioned, sign up for a demo and free trial. In addition, become a member of the CloudHeath Community to engage with your fellow CloudHealth users, stay up to date on our latest announcements, upcoming events, and read up on CloudHealth best practices.