2022/06/22 22.53.40.449 DEBUG [main] [LanguagesModel] Default Locale Code: en_US 2022/06/22 22.53.40.463 DEBUG [main] [LanguagesModel] List of Supported Locales: [en_US, pt_BR, fr_FR, fr_CA, de_DE, it_IT, ja_JP, es_ES, zh_CN] 2022/06/22 22.53.40.463 INFO [main] [LanguagesModel] System Locale: en_US is in the supported list. 2022/06/22 22.53.40.525 DEBUG [main] [InstallationManager] User Dir: C:\SDM141_Install 2022/06/22 22.53.40.575 INFO [main] [ConfigUIUtils] NX_ROOT => null 2022/06/22 22.53.40.575 INFO [main] [ConfigUIUtils] java.library.path => .\\java\\bin;C:\\share\\dtn-416.l10n_all.DVD1\\CASM_DVD\\java\\bin 2022/06/22 22.53.40.575 INFO [main] [ConfigUIUtils] os.name => Windows Server 2012 2022/06/22 22.53.40.575 INFO [main] [ConfigUIUtils] user.name => Administrator 2022/06/22 22.53.40.665 INFO [main] [ConfigUIUtils] SDM installationlocation (NX_ROOT) is : 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] Printing of all properties starts : 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] Total properties # 11 for class MDBConfig 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.name=>mdb 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.oraindexsize=>400 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.instance=> 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.server=>JMSWING 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.oradatasize=>4000 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.sql.db.user=>mdbadmin 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] mdb.database.manifest=>APM_CDB 2022/06/22 22.53.40.665 DEBUG [main] [Configuration] Printing of all properties ends. 2022/06/22 22.53.40.665 INFO [main] [AutoDetectManager] SDM Installed :false 2022/06/22 22.53.41.351 DEBUG [main] [SLCMHelper] InstallLocation: null, DisplayVersion: null 2022/06/22 22.53.41.398 DEBUG [main] [ITAMHelper] APMInstallVersion: null 2022/06/22 22.53.41.398 DEBUG [main] [OSOPHelper] Could not detect Self service installation 2022/06/22 22.53.41.632 INFO [main] [Wizard] Initializing the Wizard Model 2022/06/22 22.53.42.162 DEBUG [main] [LanguagePage] Changing the text to default OS locale. 2022/06/22 22.53.42.208 DEBUG [main] [LicensePage] Loading license from : C:\SDM141_Install/filestore/common/resources/license/ 2022/06/22 22.54.08.928 DEBUG [AWT-EventQueue-0] [CommonComponentLaunchPage] path of sdmFile is C:\SDM141_Install\products\SDM\setup.exe 2022/06/22 22.54.11.848 INFO [AWT-EventQueue-0] [ProductSelection] Setting path of SC location : C:\Program Files (x86)\CA\SC 2022/06/22 22.54.11.848 INFO [AWT-EventQueue-0] [ProductSelection] Shared component getCanonicalPath : C:\Program Files (x86)\CA\SC 2022/06/22 22.54.11.989 DEBUG [AWT-EventQueue-0] [SDMSupportAutomationPage] In SDM Support Automation Init ServerType 2022/06/22 22.54.12.224 DEBUG [AWT-EventQueue-0] [WizardPage] Name: company_name....Text: Unified Self-Service 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Selecting combo value as for Conventional : Primary 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Setting path of sdmLocation : C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getCanonicalPath : C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getpath : C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [WizardMediator] SDM_IS_UPGRADE : 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [WizardMediator] SLCM_IS_UPGRADE : 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [WizardMediator] ITAM_IS_UPGRADE : 2022/06/22 22.54.12.301 INFO [AWT-EventQueue-0] [WizardMediator] OSOP_IS_UPGRADE : 2022/06/22 22.54.17.878 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_DO_AUTO_INTEGRATION : false 2022/06/22 22.54.47.310 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2022/06/22 22.54.47.310 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: JMSWING 2022/06/22 22.54.47.326 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: 2022/06/22 22.54.47.326 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 1433 2022/06/22 22.54.47.326 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2022/06/22 22.54.47.326 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: sa 2022/06/22 22.54.47.326 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2022/06/22 22.54.48.091 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "java.lang.RuntimeException: Could not generate DH keypair". ClientConnectionId:e64e3ad2-c804-4118-a108-0f64bf8dc94d 2022/06/22 22.54.48.091 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 22.54.48.091 INFO [AWT-EventQueue-0] [DatabaseManager] getAllTasks: No tasks found in DB 2022/06/22 22.54.48.091 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2022/06/22 22.54.48.107 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2022/06/22 22.54.48.107 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2022/06/22 22.54.48.107 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Microsoft (R) SQL Server Command Line Tool 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Version 11.0.2100.60 NT x64 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Copyright (c) 2012 Microsoft. All rights reserved. 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] usage: Sqlcmd [-U login id] [-P password] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-S server] [-H hostname] [-E trusted connection] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-N Encrypt Connection][-C Trust Server Certificate] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-d use database name] [-l login timeout] [-t query timeout] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-h headers] [-s colseparator] [-w screen width] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-a packetsize] [-e echo input] [-I Enable Quoted Identifiers] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-c cmdend] [-L[c] list servers[clean output]] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-q "cmdline query"] [-Q "cmdline query" and exit] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-m errorlevel] [-V severitylevel] [-W remove trailing spaces] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-u unicode output] [-r[0|1] msgs to stderr] 2022/06/22 22.54.48.266 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-i inputfile] [-o outputfile] [-z new password] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-f | i:[,o:]] [-Z new password and exit] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-k[1|2] remove[replace] control characters] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-y variable length type display width] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-Y fixed length type display width] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-p[1] print statistics[colon format]] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-R use client regional setting] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-K application intent] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-M multisubnet failover] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-b On error batch abort] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-v var = "value"...] [-A dedicated admin connection] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-X[1] disable commands, startup script, environment variables [and exit]] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-x disable variable substitution] 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-? show syntax summary] 2022/06/22 22.54.48.279 INFO [AWT-EventQueue-0] [CmdLineUtility] Command executed Sucessfully 2022/06/22 22.54.48.279 INFO [AWT-EventQueue-0] [DatabaseHelper] verifyDbClient is successful... 2022/06/22 22.54.48.279 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2022/06/22 22.54.48.279 ERROR [AWT-EventQueue-0] [ConfigureSQLServer] The TCP/IP connection to the host com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "java.lang.RuntimeException: Could not generate DH keypair". ClientConnectionId:88ead304-8b8c-471d-8144-76311f284a45 at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:1667) at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:1668) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1323) at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:991) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:827) at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1012) at java.sql.DriverManager.getConnection(Unknown Source) at java.sql.DriverManager.getConnection(Unknown Source) at com.ca.smsi.installcore.Database.ConfigureSQLServer.connectMssql(ConfigureSQLServer.java:150) at com.ca.smsi.installcore.Database.ConfigureSQLServer.verifyMssqlConnect(ConfigureSQLServer.java:45) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:72) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:116) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1173) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: javax.net.ssl.SSLException: java.lang.RuntimeException: Could not generate DH keypair at sun.security.ssl.Alerts.getSSLException(Unknown Source) at sun.security.ssl.SSLSocketImpl.fatal(Unknown Source) at sun.security.ssl.SSLSocketImpl.fatal(Unknown Source) at sun.security.ssl.SSLSocketImpl.handleException(Unknown Source) at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source) at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source) at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:1618) ... 52 more Caused by: java.lang.RuntimeException: Could not generate DH keypair at sun.security.ssl.DHCrypt.(Unknown Source) at sun.security.ssl.ClientHandshaker.serverKeyExchange(Unknown Source) at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source) at sun.security.ssl.Handshaker.processLoop(Unknown Source) at sun.security.ssl.Handshaker.process_record(Unknown Source) at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source) at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source) ... 55 more Caused by: java.security.InvalidAlgorithmParameterException: Prime size must be multiple of 64, and can only range from 512 to 1024 (inclusive) at com.sun.crypto.provider.DHKeyPairGenerator.initialize(DHKeyPairGenerator.java:120) at java.security.KeyPairGenerator$Delegate.initialize(Unknown Source) ... 62 more 2022/06/22 22.54.48.296 ERROR [AWT-EventQueue-0] [MDBValidator] SU2040 java.lang.Exception: SU2040 at com.ca.smsi.installcore.Database.ConfigureSQLServer.connectMssql(ConfigureSQLServer.java:160) at com.ca.smsi.installcore.Database.ConfigureSQLServer.verifyMssqlConnect(ConfigureSQLServer.java:45) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:72) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:116) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1173) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 18 for class MDBConfig 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.manifest=>APM_CDB 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.port=>1433 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.server=>JMSWING 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.details.skipped=>0 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oraindexsize=>400 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.password=> 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] confirm.password=> 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oradatasize=>4000 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.sql.db.user=>mdbadmin 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.user=>sa 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.name=>mdb 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.instance=> 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.type=>mssql 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.sql.db.password=> 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 22.54.48.296 DEBUG [AWT-EventQueue-0] [DatabasePage] Out of DB validation. 2022/06/22 23.01.27.539 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2022/06/22 23.01.27.539 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: JMSWING 2022/06/22 23.01.27.539 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: 2022/06/22 23.01.27.539 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 1433 2022/06/22 23.01.27.539 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2022/06/22 23.01.27.539 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: sa 2022/06/22 23.01.27.539 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2022/06/22 23.01.27.545 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "java.lang.RuntimeException: Could not generate DH keypair". ClientConnectionId:98ff43d3-32f9-4f85-8875-2ab6ba59fd96 2022/06/22 23.01.27.545 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.01.27.545 INFO [AWT-EventQueue-0] [DatabaseManager] getAllTasks: No tasks found in DB 2022/06/22 23.01.27.545 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2022/06/22 23.01.27.545 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2022/06/22 23.01.27.545 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2022/06/22 23.01.27.545 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Microsoft (R) SQL Server Command Line Tool 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Version 11.0.2100.60 NT x64 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Copyright (c) 2012 Microsoft. All rights reserved. 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] usage: Sqlcmd [-U login id] [-P password] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-S server] [-H hostname] [-E trusted connection] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-N Encrypt Connection][-C Trust Server Certificate] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-d use database name] [-l login timeout] [-t query timeout] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-h headers] [-s colseparator] [-w screen width] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-a packetsize] [-e echo input] [-I Enable Quoted Identifiers] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-c cmdend] [-L[c] list servers[clean output]] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-q "cmdline query"] [-Q "cmdline query" and exit] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-m errorlevel] [-V severitylevel] [-W remove trailing spaces] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-u unicode output] [-r[0|1] msgs to stderr] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-i inputfile] [-o outputfile] [-z new password] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-f | i:[,o:]] [-Z new password and exit] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-k[1|2] remove[replace] control characters] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-y variable length type display width] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-Y fixed length type display width] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-p[1] print statistics[colon format]] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-R use client regional setting] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-K application intent] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-M multisubnet failover] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-b On error batch abort] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-v var = "value"...] [-A dedicated admin connection] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-X[1] disable commands, startup script, environment variables [and exit]] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-x disable variable substitution] 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-? show syntax summary] 2022/06/22 23.01.27.592 INFO [AWT-EventQueue-0] [CmdLineUtility] Command executed Sucessfully 2022/06/22 23.01.27.592 INFO [AWT-EventQueue-0] [DatabaseHelper] verifyDbClient is successful... 2022/06/22 23.01.27.592 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2022/06/22 23.01.27.608 ERROR [AWT-EventQueue-0] [ConfigureSQLServer] The TCP/IP connection to the host com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "java.lang.RuntimeException: Could not generate DH keypair". ClientConnectionId:7ea7a744-c9bc-401c-ad21-e0e52b54cb1c at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:1667) at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:1668) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1323) at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:991) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:827) at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1012) at java.sql.DriverManager.getConnection(Unknown Source) at java.sql.DriverManager.getConnection(Unknown Source) at com.ca.smsi.installcore.Database.ConfigureSQLServer.connectMssql(ConfigureSQLServer.java:150) at com.ca.smsi.installcore.Database.ConfigureSQLServer.verifyMssqlConnect(ConfigureSQLServer.java:45) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:72) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:116) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1173) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: javax.net.ssl.SSLException: java.lang.RuntimeException: Could not generate DH keypair at sun.security.ssl.Alerts.getSSLException(Unknown Source) at sun.security.ssl.SSLSocketImpl.fatal(Unknown Source) at sun.security.ssl.SSLSocketImpl.fatal(Unknown Source) at sun.security.ssl.SSLSocketImpl.handleException(Unknown Source) at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source) at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source) at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:1618) ... 52 more Caused by: java.lang.RuntimeException: Could not generate DH keypair at sun.security.ssl.DHCrypt.(Unknown Source) at sun.security.ssl.ClientHandshaker.serverKeyExchange(Unknown Source) at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source) at sun.security.ssl.Handshaker.processLoop(Unknown Source) at sun.security.ssl.Handshaker.process_record(Unknown Source) at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source) at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source) ... 55 more Caused by: java.security.InvalidAlgorithmParameterException: Prime size must be multiple of 64, and can only range from 512 to 1024 (inclusive) at com.sun.crypto.provider.DHKeyPairGenerator.initialize(DHKeyPairGenerator.java:120) at java.security.KeyPairGenerator$Delegate.initialize(Unknown Source) ... 62 more 2022/06/22 23.01.27.608 ERROR [AWT-EventQueue-0] [MDBValidator] SU2040 java.lang.Exception: SU2040 at com.ca.smsi.installcore.Database.ConfigureSQLServer.connectMssql(ConfigureSQLServer.java:160) at com.ca.smsi.installcore.Database.ConfigureSQLServer.verifyMssqlConnect(ConfigureSQLServer.java:45) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:72) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:116) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1173) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 18 for class MDBConfig 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.manifest=>APM_CDB 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.port=>1433 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.server=>JMSWING 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.details.skipped=>0 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oraindexsize=>400 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.password=> 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] confirm.password=> 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oradatasize=>4000 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.sql.db.user=>mdbadmin 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.user=>sa 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.name=>mdb 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.instance=> 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.type=>mssql 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.sql.db.password=> 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.01.27.608 DEBUG [AWT-EventQueue-0] [DatabasePage] Out of DB validation. 2022/06/22 23.01.42.576 DEBUG [AWT-EventQueue-0] [ActiveProcessHolder] Detected OS (1-Windows, 1-Linux, 2-Solaris, 3-AIX, 4-HP ) : 0 2022/06/22 23.01.42.576 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Loading library : C:\SDM141_Install\java\bin\winuser_jni.dll 2022/06/22 23.05.13.141 DEBUG [main] [LanguagesModel] Default Locale Code: en_US 2022/06/22 23.05.13.141 DEBUG [main] [LanguagesModel] List of Supported Locales: [en_US, pt_BR, fr_FR, fr_CA, de_DE, it_IT, ja_JP, es_ES, zh_CN] 2022/06/22 23.05.13.141 INFO [main] [LanguagesModel] System Locale: en_US is in the supported list. 2022/06/22 23.05.13.203 DEBUG [main] [InstallationManager] User Dir: C:\SDM141_Install 2022/06/22 23.05.13.256 INFO [main] [ConfigUIUtils] NX_ROOT => null 2022/06/22 23.05.13.256 INFO [main] [ConfigUIUtils] java.library.path => .\\java\\bin;C:\\share\\dtn-416.l10n_all.DVD1\\CASM_DVD\\java\\bin 2022/06/22 23.05.13.256 INFO [main] [ConfigUIUtils] os.name => Windows Server 2012 2022/06/22 23.05.13.256 INFO [main] [ConfigUIUtils] user.name => Administrator 2022/06/22 23.05.13.327 INFO [main] [ConfigUIUtils] SDM installationlocation (NX_ROOT) is : 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] Printing of all properties starts : 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] Total properties # 11 for class MDBConfig 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.name=>mdb 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.oraindexsize=>400 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.instance=> 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.server=>JMSWING 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.oradatasize=>4000 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.sql.db.user=>mdbadmin 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] mdb.database.manifest=>APM_CDB 2022/06/22 23.05.13.327 DEBUG [main] [Configuration] Printing of all properties ends. 2022/06/22 23.05.13.327 INFO [main] [AutoDetectManager] SDM Installed :false 2022/06/22 23.05.13.949 DEBUG [main] [SLCMHelper] InstallLocation: null, DisplayVersion: null 2022/06/22 23.05.13.997 DEBUG [main] [ITAMHelper] APMInstallVersion: null 2022/06/22 23.05.13.997 DEBUG [main] [OSOPHelper] Could not detect Self service installation 2022/06/22 23.05.14.197 INFO [main] [Wizard] Initializing the Wizard Model 2022/06/22 23.05.14.586 DEBUG [main] [LanguagePage] Changing the text to default OS locale. 2022/06/22 23.05.14.633 DEBUG [main] [LicensePage] Loading license from : C:\SDM141_Install/filestore/common/resources/license/ 2022/06/22 23.05.24.268 DEBUG [AWT-EventQueue-0] [CommonComponentLaunchPage] path of sdmFile is C:\SDM141_Install\products\SDM\setup.exe 2022/06/22 23.05.27.635 INFO [AWT-EventQueue-0] [ProductSelection] Setting path of SC location : C:\Program Files (x86)\CA\SC 2022/06/22 23.05.27.635 INFO [AWT-EventQueue-0] [ProductSelection] Shared component getCanonicalPath : C:\Program Files (x86)\CA\SC 2022/06/22 23.05.27.824 DEBUG [AWT-EventQueue-0] [SDMSupportAutomationPage] In SDM Support Automation Init ServerType 2022/06/22 23.05.28.025 DEBUG [AWT-EventQueue-0] [WizardPage] Name: company_name....Text: Unified Self-Service 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Selecting combo value as for Conventional : Primary 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Setting path of sdmLocation : C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getCanonicalPath : C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getpath : C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [WizardMediator] SDM_IS_UPGRADE : 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [WizardMediator] SLCM_IS_UPGRADE : 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [WizardMediator] ITAM_IS_UPGRADE : 2022/06/22 23.05.28.104 INFO [AWT-EventQueue-0] [WizardMediator] OSOP_IS_UPGRADE : 2022/06/22 23.05.34.867 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_DO_AUTO_INTEGRATION : false 2022/06/22 23.06.13.583 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2022/06/22 23.06.13.583 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: JMSWING 2022/06/22 23.06.13.583 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: 2022/06/22 23.06.13.583 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 1433 2022/06/22 23.06.13.583 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2022/06/22 23.06.13.583 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: sa 2022/06/22 23.06.13.583 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2022/06/22 23.06.14.333 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:5ef2b43d-f873-4939-a48f-33718939d6b3 2022/06/22 23.06.14.333 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.14.333 INFO [AWT-EventQueue-0] [DatabaseManager] getAllTasks: No tasks found in DB 2022/06/22 23.06.14.333 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2022/06/22 23.06.14.347 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2022/06/22 23.06.14.347 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2022/06/22 23.06.14.347 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Microsoft (R) SQL Server Command Line Tool 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Version 11.0.2100.60 NT x64 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Copyright (c) 2012 Microsoft. All rights reserved. 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] usage: Sqlcmd [-U login id] [-P password] 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-S server] [-H hostname] [-E trusted connection] 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-N Encrypt Connection][-C Trust Server Certificate] 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-d use database name] [-l login timeout] [-t query timeout] 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-h headers] [-s colseparator] [-w screen width] 2022/06/22 23.06.14.441 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-a packetsize] [-e echo input] [-I Enable Quoted Identifiers] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-c cmdend] [-L[c] list servers[clean output]] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-q "cmdline query"] [-Q "cmdline query" and exit] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-m errorlevel] [-V severitylevel] [-W remove trailing spaces] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-u unicode output] [-r[0|1] msgs to stderr] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-i inputfile] [-o outputfile] [-z new password] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-f | i:[,o:]] [-Z new password and exit] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-k[1|2] remove[replace] control characters] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-y variable length type display width] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-Y fixed length type display width] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-p[1] print statistics[colon format]] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-R use client regional setting] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-K application intent] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-M multisubnet failover] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-b On error batch abort] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-v var = "value"...] [-A dedicated admin connection] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-X[1] disable commands, startup script, environment variables [and exit]] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-x disable variable substitution] 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-? show syntax summary] 2022/06/22 23.06.14.457 INFO [AWT-EventQueue-0] [CmdLineUtility] Command executed Sucessfully 2022/06/22 23.06.14.457 INFO [AWT-EventQueue-0] [DatabaseHelper] verifyDbClient is successful... 2022/06/22 23.06.14.457 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2022/06/22 23.06.14.561 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://JMSWING:1433;SelectMethod=cursor 2022/06/22 23.06.14.568 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully validated the port number 2022/06/22 23.06.14.568 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2022/06/22 23.06.14.568 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://JMSWING:1433;SelectMethod=cursor 2022/06/22 23.06.14.614 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2022/06/22 23.06.14.614 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://JMSWING:1433;SelectMethod=cursor 2022/06/22 23.06.14.644 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2022/06/22 23.06.14.660 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://JMSWING:1433;SelectMethod=cursor 2022/06/22 23.06.14.756 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:4874d905-7424-4021-8208-74c04d0af063 2022/06/22 23.06.14.756 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.14.756 INFO [AWT-EventQueue-0] [DatabaseManager] No Configuration found in DB. Maybe a fresh installation. 2022/06/22 23.06.14.756 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.14.756 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 18 for class MDBConfig 2022/06/22 23.06.14.756 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.manifest=>APM_CDB 2022/06/22 23.06.14.756 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.port=>1433 2022/06/22 23.06.14.756 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.server=>JMSWING 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.details.skipped=>0 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oraindexsize=>400 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.password=> 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] confirm.password=> 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oradatasize=>4000 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.sql.db.user=>mdbadmin 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.user=>sa 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.name=>mdb 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.instance=> 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.type=>mssql 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] mdb.database.sql.db.password=> 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.14.774 DEBUG [AWT-EventQueue-0] [DatabasePage] Out of DB validation. 2022/06/22 23.06.14.785 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:5fe02da5-2703-4e9d-ac41-849a5044dbba 2022/06/22 23.06.14.785 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.14.785 INFO [AWT-EventQueue-0] [DatabaseManager] getAllTasks: No tasks found in DB 2022/06/22 23.06.14.801 INFO [AWT-EventQueue-0] [AutoDetectManager] SDM Installed :false 2022/06/22 23.06.15.410 DEBUG [AWT-EventQueue-0] [SLCMHelper] InstallLocation: null, DisplayVersion: null 2022/06/22 23.06.15.441 DEBUG [AWT-EventQueue-0] [ITAMHelper] APMInstallVersion: null 2022/06/22 23.06.15.441 DEBUG [AWT-EventQueue-0] [OSOPHelper] Could not detect Self service installation 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:d3801f26-b622-49ff-b5d8-c9de03f28674 2022/06/22 23.06.15.457 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [DatabaseManager] No Configuration found in DB. Maybe a fresh installation. 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [ProductSelection] Is mdbSkipped : false 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : CA Service Desk Manager 2022/06/22 23.06.15.457 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking SDM_SERVER_TYPE () 2022/06/22 23.06.15.457 DEBUG [AWT-EventQueue-0] [ProductSelection] Initializing SDM_SERVER_TYPE to SDM_PRIMARY. 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : CA Service Catalog 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : CA Asset Portfolio Management 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : Configure Common Components 2022/06/22 23.06.15.457 DEBUG [AWT-EventQueue-0] [ProductSelection] Tree Size : 0 2022/06/22 23.06.15.457 DEBUG [AWT-EventQueue-0] [ProductSelection] Inside setIntegrationsDetected 2022/06/22 23.06.15.457 DEBUG [AWT-EventQueue-0] [ProductSelection] Value of slcmIsInstalled = false itamIsInstalled = false 2022/06/22 23.06.15.457 INFO [AWT-EventQueue-0] [ProductSelection] getting the ITAM installed verison =0 2022/06/22 23.06.17.319 DEBUG [AWT-EventQueue-0] [AddCheckBoxToTree] selected to add path 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [ProductSelection] Shared Component location is set as : 2022/06/22 23.06.19.291 INFO [AWT-EventQueue-0] [ProductSelection] Selected Treepath ([CA Service Management, CA Service Desk Manager, Server Installation]) 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 0 for class EndPointConfig 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.19.291 INFO [AWT-EventQueue-0] [ProductSelection] Value of JUST_DO_AUTO_INTEGRATION : false 2022/06/22 23.06.19.291 INFO [AWT-EventQueue-0] [ProductSelection] Value of showSDMPages : true showCatalogPage :false showItamPage : false allowOSOPInstalltion :true showOsopPage : false 2022/06/22 23.06.19.291 INFO [AWT-EventQueue-0] [ProductSelection] Value of JUST_DO_AUTO_INTEGRATION : false 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [WizardPage] Name: casm.shared.component.dir....Text: C:\Program Files (x86)\CA\SC 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 14 for class ProductSelectionConfig 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] component.accounting=>false 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.webserver=>0 2022/06/22 23.06.19.291 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.appserver=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] casm.shared.component.dir=>C:\Program Files (x86)\CA\SC 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] itpam.product.selected=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sdm.eem.integration=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] eem.product.selected=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] itam.product.selected=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sdm.itpam.integration=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] cabi.product.selected=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] osop.product.selected=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] component.catalog=>false 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] slcm.product.selected=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>1 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 111 for class SDMConfig 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.location=>http://JMSWING:8080/pm/ 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] resources.created=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.url=>http://JMSWING:8080/pm/services/pmService2 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_name=>ServiceDesk 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] database.database_password=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_int_port=>7005 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.name=>MDB_DATA 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.name=>ServiceDesk 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] general.local_host=>JMSWING 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sdm.server.type=>Primary 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_bind_ip=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_shutdown_port=>8055 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner=>mdbadmin 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_shutdown_port=>8075 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_port=>9080 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] advanced.availability=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] root.product.type=>CA Service Desk Manager 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] options.deploy_web_services=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] workflow.install.location=>\site\Workflow 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.service_name=>Apache Tomcat 7.0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.path=>\java\lib 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] web.axis_home=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.location=>http://JMSWING:8080/wl/ 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] web.cawf_tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.name=>SYS 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_password=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] localization.unix.icu_converter_override=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.password=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] orcl.schema.name=>mdbadmin_1234 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_port=>8070 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] orcl.oracle_home.path=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.name=>com.microsoft.sqlserver.jdbc.SQLServerDriver 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_main_host=>JMSWING 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_port=>8050 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_int_port=>7005 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>0 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] web.catalina_base=>\bopcfg\www\CATALINA_BASE 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_ext_port=>10444 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] config.server_config_type=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_port=>8080 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_ext_port=>10444 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_ext_port=>10443 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_host=>JMSWING 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] database.sql.port.listening=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host_port=>JMSWING:8080 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] options.edit_config=>DEFAULT 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_bind_ip=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_bind_ip=> 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_port=>8080 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] database.database_size=>113 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] sa.server_type=>none 2022/06/22 23.06.19.301 DEBUG [AWT-EventQueue-0] [Configuration] ldap.nx_ldap_max_fetch=>100 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_server_http_port=>8070 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.mdbadmin_password=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] accounts.default_user.name=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_shutdown_port=>8085 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.password=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_id=>3383 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_port=>8040 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote=>0 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] database.database_user=>ServiceDesk 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] options.use_ams=>1 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.url=>http://JMSWING:8080/wl/services/wlService 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.configuration_type=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.web_url=>http://JMSWING:8080/CAisd/pdmweb.exe 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host=>JMSWING 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.version=>7.0.23 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_shutdown_port=>8045 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] database.database_server_node=>JMSWING 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] database.database_name=>mdb 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] options.use_usr_bin=>1 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.port.listening=>1521 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.apache_conf=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_shutdown_port=>9085 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_port=>2100 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_display_name=>JMSWING 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] options.mod_file_name=>\data\options.mod.dat 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote_service_name=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] options.use_gevt=>0 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] localization.option.nx.nt.charset=>UTF-8 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_port=>8070 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_default_settings=>0 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner_password=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] options.reinit_database=>1 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_name=>ANY 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] cmdb.migration=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.local_tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] database.database_provider=>SQL 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.pdmweb_port=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_host=>JMSWING 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.cmdb_only=>NOTSTANDALONE 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] rest.configured=>0 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] viz.configured=>0 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.index.name=>MDB_INDEX 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.primary_server_node=>JMSWING 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] sdm.latest.version=>14.1 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.classpath=>/java/lib/sqljdbc.jar 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.create_tablespaces=>1 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.web_if_type=>tomcat 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.initial_cmdb=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] options.start_service=>1 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] general.proctor_port=>2300 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.path=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_host=>JMSWING 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.host_name=>JMSWING 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] fs.configured=>0 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] orcl.service_name=> 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.internal_name=>sqlserver 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] web.web_site=>/LM/W3SVC/1 2022/06/22 23.06.19.316 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.19.316 INFO [AWT-EventQueue-0] [ProductSelectionValidator] Inside Product Selection Validator. 2022/06/22 23.06.19.316 INFO [AWT-EventQueue-0] [ProductSelectionValidator] Value of Shared Component folder : C:\Program Files (x86)\CA\SC 2022/06/22 23.06.19.316 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2022/06/22 23.06.19.350 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Dir: C:\Program Files (x86)\CA\SC Drive: C:\ Usable Disk Space: 169832857600 2022/06/22 23.06.19.350 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 161965, Required Disk Space: 5120 2022/06/22 23.06.19.350 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 161965, Required Disk Space: 5120 2022/06/22 23.06.19.365 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2022/06/22 23.06.19.378 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] C:\: 169832857600 2022/06/22 23.06.19.414 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] D:\: 0 2022/06/22 23.06.19.441 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] I:\: 12391129088 2022/06/22 23.06.19.441 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 173782, Required Disk Space: 5120 2022/06/22 23.06.19.441 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 173782, Required Disk Space: 5120 2022/06/22 23.06.19.441 INFO [AWT-EventQueue-0] [PsToolsPrereqValidator] Validating PsTools prerequisites. 2022/06/22 23.06.21.400 INFO [AWT-EventQueue-0] [EmptyValidator] With in Empty Validator... 2022/06/22 23.06.28.473 DEBUG [AWT-EventQueue-0] [WizardPage] Name: casm.admin.user.name....Text: CASMAdmin 2022/06/22 23.06.28.473 INFO [AWT-EventQueue-0] [EmptyValidator] With in Empty Validator... 2022/06/22 23.06.28.488 DEBUG [AWT-EventQueue-0] [SDMProductSelectionPage] Value of localHostName : JMSWING , isMDBDetailSkipped : false 2022/06/22 23.06.28.488 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for hostname (JMSWING) 2022/06/22 23.06.28.488 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for (JMSWING) . 2022/06/22 23.06.28.504 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:9f6b9cd6-c723-4bff-b325-ca0f1dc8162f 2022/06/22 23.06.28.504 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.28.504 WARN [AWT-EventQueue-0] [SDMUtils] Unable to get usp_server info for given hostname, Result set is empty or null. 2022/06/22 23.06.28.504 DEBUG [AWT-EventQueue-0] [SDMProductSelectionPage] Value of localHostName : JMSWING , isMDBDetailSkipped : false 2022/06/22 23.06.28.504 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_configurations for hostID (0) 2022/06/22 23.06.28.504 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_configuration for (0) . 2022/06/22 23.06.28.504 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:9f168be7-1703-4be8-b60c-0bdb1f22c2f9 2022/06/22 23.06.28.504 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.28.504 WARN [AWT-EventQueue-0] [SDMUtils] Unable to get usp_configurations info for given hostname, Result set is empty or null. 2022/06/22 23.06.28.504 WARN [AWT-EventQueue-0] [SDMProductSelectionPage] Unable to get usp_configurations info for given hostname, Result set is empty or null. 2022/06/22 23.06.28.504 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for Server type : 0 2022/06/22 23.06.28.504 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for server type(0) . 2022/06/22 23.06.28.518 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:428ce953-014b-415e-aa64-508e46270c92 2022/06/22 23.06.28.518 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.28.518 WARN [AWT-EventQueue-0] [SDMUtils] Unable to get usp_server info for given type, Result set is empty or null. 2022/06/22 23.06.28.518 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for Server type : 2 2022/06/22 23.06.28.518 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for server type(2) . 2022/06/22 23.06.28.518 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:7fd2c0d8-5967-40b1-ac7d-36b4517654c3 2022/06/22 23.06.28.518 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.28.518 WARN [AWT-EventQueue-0] [SDMUtils] Unable to get usp_server info for given type, Result set is empty or null. 2022/06/22 23.06.31.238 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for Server type : 0 2022/06/22 23.06.31.238 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for server type(0) . 2022/06/22 23.06.31.238 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:3415b142-deda-4aae-9d91-4f31bc0739e1 2022/06/22 23.06.31.238 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.31.238 WARN [AWT-EventQueue-0] [SDMUtils] Unable to get usp_server info for given type, Result set is empty or null. 2022/06/22 23.06.31.238 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for Server type : 2 2022/06/22 23.06.31.238 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for server type(2) . 2022/06/22 23.06.31.254 INFO [AWT-EventQueue-0] [DatabasePersister] Unable to obtain Database Connection for user : mdbadmin May be a fresh installation.Cannot open database "mdb" requested by the login. The login failed. ClientConnectionId:7f15a283-be3e-40ae-a168-5fb2f6c29bef 2022/06/22 23.06.31.254 ERROR [AWT-EventQueue-0] [DatabasePersister] Connection to database failed 2022/06/22 23.06.31.254 WARN [AWT-EventQueue-0] [SDMUtils] Unable to get usp_server info for given type, Result set is empty or null. 2022/06/22 23.06.31.254 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] In SDMProductselection. selectedKey : Primary 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 118 for class SDMConfig 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.location=>http://JMSWING:8080/pm/ 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] resources.created=>0 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.url=>http://JMSWING:8080/pm/services/pmService2 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_name=>ServiceDesk 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] database.database_password=> 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_int_port=>7005 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.name=>MDB_DATA 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.name=>ServiceDesk 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] general.local_host=>JMSWING 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sdm.server.type=>Primary 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_bind_ip=> 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_shutdown_port=>8055 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sdm.eem.integration=>0 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner=>mdbadmin 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_shutdown_port=>8075 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_port=>9080 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] advanced.availability=>0 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] root.product.type=>CA Service Desk Manager 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] options.deploy_web_services=>1 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] workflow.install.location=>\site\Workflow 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.service_name=>Apache Tomcat 7.0 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.path=>\java\lib 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] web.axis_home=> 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.location=>http://JMSWING:8080/wl/ 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] web.cawf_tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.name=>SYS 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_password=> 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] localization.unix.icu_converter_override=> 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.password=> 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] orcl.schema.name=>mdbadmin_1234 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_port=>8070 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] orcl.oracle_home.path=> 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.name=>com.microsoft.sqlserver.jdbc.SQLServerDriver 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_main_host=>JMSWING 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_port=>8050 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_int_port=>7005 2022/06/22 23.06.31.254 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.catalina_base=>\bopcfg\www\CATALINA_BASE 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_ext_port=>10444 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] config.server_config_type=>standard 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_port=>8080 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_ext_port=>10444 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_ext_port=>10443 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_host=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.sql.port.listening=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host_port=>JMSWING:8080 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] options.edit_config=>DEFAULT 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_bind_ip=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_bind_ip=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_port=>8080 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.database_size=>113 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.server_type=>none 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] ldap.nx_ldap_max_fetch=>100 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_server_http_port=>8070 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.mdbadmin_password=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] accounts.default_user.name=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_shutdown_port=>8085 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.password=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_id=>3383 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_port=>8040 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.database_user=>ServiceDesk 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] options.use_ams=>1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.url=>http://JMSWING:8080/wl/services/wlService 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sdm.slcm.integration=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.configuration_type=>primary 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.web_url=>http://JMSWING:8080/CAisd/pdmweb.exe 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.version=>7.0.23 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_shutdown_port=>8045 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.database_server_node=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.database_name=>mdb 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] advanced.slump_port=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] options.use_usr_bin=>1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.port.listening=>1521 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.apache_conf=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_shutdown_port=>9085 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_port=>2100 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] advanced.configuration_type=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_display_name=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] options.mod_file_name=>\data\options.mod.dat 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote_service_name=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] options.use_gevt=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] localization.option.nx.nt.charset=>UTF-8 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_port=>8070 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_default_settings=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner_password=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] options.reinit_database=>1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_name=>ANY 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] cmdb.migration=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.local_tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.database_provider=>SQL 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.pdmweb_port=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_host=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.cmdb_only=>NOTSTANDALONE 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] rest.configured=>1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] viz.configured=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.index.name=>MDB_INDEX 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.primary_server_node=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sdm.latest.version=>14.1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.classpath=>/java/lib/sqljdbc.jar 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sa.configured=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.create_tablespaces=>1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.web_if_type=>tomcat 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.initial_cmdb=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] options.start_service=>1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] general.proctor_port=>2300 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sdm.installed.location=>C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.path=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_host=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.host_name=>JMSWING 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] fs.configured=>1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] sdm.itpam.integration=>0 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] orcl.service_name=> 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.internal_name=>sqlserver 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] web.web_site=>/LM/W3SVC/1 2022/06/22 23.06.31.270 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.31.270 INFO [AWT-EventQueue-0] [SDMValidator] Inside SDM Validator. 2022/06/22 23.06.31.270 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2022/06/22 23.06.31.304 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Dir: C:\Program Files (x86)\CA\Service Desk Manager Drive: C:\ Usable Disk Space: 169841356800 2022/06/22 23.06.31.304 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 161973, Required Disk Space: 5120 2022/06/22 23.06.31.304 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 161973, Required Disk Space: 5120 2022/06/22 23.06.31.315 INFO [AWT-EventQueue-0] [PrimaryServerPage] **** CASM Installation Location : null 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.primary_server_node....Text: JMSWING 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.object_manager_display_name....Text: JMSWING 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.object_manager_name....Text: ANY 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: web.tomcat_port....Text: 8080 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.slump_port....Text: 2100 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: web.tomcat_shutdown_port....Text: 8085 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: web.web_host....Text: JMSWING 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.local_host....Text: JMSWING 2022/06/22 23.06.31.315 INFO [AWT-EventQueue-0] [PrimaryServerPage] IIS site count : 0 2022/06/22 23.06.31.315 DEBUG [AWT-EventQueue-0] [PrimaryServerPage] siteIndex : -1 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.primary_server_node....Text: JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.object_manager_display_name....Text: JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.object_manager_name....Text: ANY 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: web.tomcat_port....Text: 8080 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.slump_port....Text: 2100 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: web.tomcat_shutdown_port....Text: 8085 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: web.web_host....Text: JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [WizardPage] Name: general.local_host....Text: JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 118 for class SDMConfig 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.location=>http://JMSWING:8080/pm/ 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] resources.created=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.url=>http://JMSWING:8080/pm/services/pmService2 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_name=>ServiceDesk 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.database_password=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_int_port=>7005 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.name=>MDB_DATA 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.name=>ServiceDesk 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] general.local_host=>JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sdm.server.type=>Primary 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_bind_ip=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_shutdown_port=>8055 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sdm.eem.integration=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner=>mdbadmin 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_shutdown_port=>8075 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_port=>9080 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] advanced.availability=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] root.product.type=>CA Service Desk Manager 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] options.deploy_web_services=>1 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] workflow.install.location=>\site\Workflow 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.service_name=>Apache Tomcat 7.0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.path=>\java\lib 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.axis_home=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.location=>http://JMSWING:8080/wl/ 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.cawf_tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.name=>SYS 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_password=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] localization.unix.icu_converter_override=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.password=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.schema.name=>mdbadmin_1234 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_port=>8070 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.oracle_home.path=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.name=>com.microsoft.sqlserver.jdbc.SQLServerDriver 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_main_host=>JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_port=>8050 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_int_port=>7005 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.catalina_base=>\bopcfg\www\CATALINA_BASE 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_ext_port=>10444 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] config.server_config_type=>standard 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_port=>8080 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_ext_port=>10444 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_ext_port=>10443 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_host=>JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.sql.port.listening=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host_port=>JMSWING:8080 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] options.edit_config=>DEFAULT 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_bind_ip=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_bind_ip=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_port=>8080 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.database_size=>113 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.server_type=>none 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] ldap.nx_ldap_max_fetch=>100 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_server_http_port=>8070 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.mdbadmin_password=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] accounts.default_user.name=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_shutdown_port=>8085 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.password=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_id=>3383 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_port=>8040 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.database_user=>ServiceDesk 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] options.use_ams=>1 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.url=>http://JMSWING:8080/wl/services/wlService 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sdm.slcm.integration=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] general.configuration_type=>primary 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.web_url=>http://JMSWING:8080/CAisd/pdmweb.exe 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host=>JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.version=>7.0.23 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_shutdown_port=>8045 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.database_server_node=>JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.database_name=>mdb 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] advanced.slump_port=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] options.use_usr_bin=>1 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.port.listening=>1521 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.apache_conf=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_shutdown_port=>9085 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_port=>2100 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] advanced.configuration_type=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_display_name=>JMSWING 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] options.mod_file_name=>\data\options.mod.dat 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote_service_name=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] options.use_gevt=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] localization.option.nx.nt.charset=>UTF-8 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_port=>8070 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_default_settings=>0 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner_password=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] options.reinit_database=>1 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_name=>ANY 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] cmdb.migration=> 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.local_tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] database.database_provider=>SQL 2022/06/22 23.06.33.683 DEBUG [AWT-EventQueue-0] [Configuration] web.pdmweb_port=> 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_host=>JMSWING 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] general.cmdb_only=>NOTSTANDALONE 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] rest.configured=>1 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] viz.configured=>0 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.index.name=>MDB_INDEX 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] general.primary_server_node=>JMSWING 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] sdm.latest.version=>14.1 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.classpath=>/java/lib/sqljdbc.jar 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] sa.configured=>0 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] orcl.create_tablespaces=>1 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] web.web_if_type=>tomcat 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] general.initial_cmdb=> 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] options.start_service=>1 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] general.proctor_port=>2300 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] sdm.installed.location=>C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.path=> 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_host=>JMSWING 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] orcl.host_name=>JMSWING 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] fs.configured=>1 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] sdm.itpam.integration=>0 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] orcl.service_name=> 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.internal_name=>sqlserver 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] web.web_site=> 2022/06/22 23.06.33.697 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.33.697 INFO [AWT-EventQueue-0] [PrimaryServerPage] ================================================================== 2022/06/22 23.06.33.705 DEBUG [AWT-EventQueue-0] [WizardPage] Name: accounts.privileged_user.name....Text: ServiceDesk 2022/06/22 23.06.33.705 INFO [AWT-EventQueue-0] [SDMPrivilegedUserPage] >>> isUpgrade : false serverType : Primary 2022/06/22 23.06.39.886 DEBUG [AWT-EventQueue-0] [WizardPage] Name: accounts.privileged_user.name....Text: ServiceDesk 2022/06/22 23.06.39.886 DEBUG [AWT-EventQueue-0] [WizardPage] statetrue 2022/06/22 23.06.39.924 DEBUG [AWT-EventQueue-0] [ProcessUtilities] Executing command: add_user: ServiceDesk 2022/06/22 23.06.39.924 DEBUG [AWT-EventQueue-0] [ProcessUtilities] working directory C:\bin does not exist. Okay for pre-installs. 2022/06/22 23.06.40.003 DEBUG [AWT-EventQueue-0] [ActiveProcessHolder] Detected OS (1-Windows, 1-Linux, 2-Solaris, 3-AIX, 4-HP ) : 0 2022/06/22 23.06.40.003 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Loading library : C:\SDM141_Install\java\bin\winuser_jni.dll 2022/06/22 23.06.40.003 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Windows Process ID (PID): 3896 2022/06/22 23.06.40.003 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Start Monitor. Process ID (PID): 3896 2022/06/22 23.06.40.387 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 3896 2022/06/22 23.06.40.387 INFO [AWT-EventQueue-0] [SDMUtils] Created OS user: ServiceDesk 2022/06/22 23.06.40.387 DEBUG [AWT-EventQueue-0] [ProcessUtilities] Executing command: C:\SDM141_Install\java\bin\set_privilege ServiceDesk SeBatchLogonRight 2022/06/22 23.06.40.387 DEBUG [AWT-EventQueue-0] [ProcessUtilities] working directory C:\bin does not exist. Okay for pre-installs. 2022/06/22 23.06.40.503 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Windows Process ID (PID): 4968 2022/06/22 23.06.40.503 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Start Monitor. Process ID (PID): 4968 2022/06/22 23.06.40.827 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 4968 2022/06/22 23.06.40.827 DEBUG [AWT-EventQueue-0] [ProcessUtilities] Executing command: C:\SDM141_Install\java\bin\set_privilege ServiceDesk SeTcbPrivilege 2022/06/22 23.06.40.827 DEBUG [AWT-EventQueue-0] [ProcessUtilities] working directory C:\bin does not exist. Okay for pre-installs. 2022/06/22 23.06.40.846 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Windows Process ID (PID): 4796 2022/06/22 23.06.40.846 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Start Monitor. Process ID (PID): 4796 2022/06/22 23.06.41.217 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 4796 2022/06/22 23.06.41.217 DEBUG [AWT-EventQueue-0] [ProcessUtilities] Executing command: C:\SDM141_Install\java\bin\set_privilege ServiceDesk SeAssignPrimaryTokenPrivilege 2022/06/22 23.06.41.217 DEBUG [AWT-EventQueue-0] [ProcessUtilities] working directory C:\bin does not exist. Okay for pre-installs. 2022/06/22 23.06.41.237 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Windows Process ID (PID): 5096 2022/06/22 23.06.41.237 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Start Monitor. Process ID (PID): 5096 2022/06/22 23.06.41.561 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 5096 2022/06/22 23.06.41.561 DEBUG [AWT-EventQueue-0] [ProcessUtilities] Executing command: C:\SDM141_Install\java\bin\set_privilege ServiceDesk SeIncreaseQuotaPrivilege 2022/06/22 23.06.41.561 DEBUG [AWT-EventQueue-0] [ProcessUtilities] working directory C:\bin does not exist. Okay for pre-installs. 2022/06/22 23.06.41.580 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Windows Process ID (PID): 3608 2022/06/22 23.06.41.580 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Start Monitor. Process ID (PID): 3608 2022/06/22 23.06.41.919 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 3608 2022/06/22 23.06.41.919 INFO [AWT-EventQueue-0] [SDMUtils] setRightsToUser for OS user: ServiceDesk completed. 2022/06/22 23.06.41.919 INFO [AWT-EventQueue-0] [SDMValidator] Inside SDM Validator. 2022/06/22 23.06.41.919 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Dir: C:\Program Files (x86)\CA\Service Desk Manager Drive: C:\ Usable Disk Space: 169841049600 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 161973, Required Disk Space: 5120 2022/06/22 23.06.42.002 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 161973, Required Disk Space: 5120 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [WizardPage] Name: rest.tomcat_port....Text: 8050 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [WizardPage] Name: rest.tomcat_shutdown_port....Text: 8055 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [WizardPage] Name: fs.tomcat_port....Text: 8040 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [WizardPage] Name: fs.tomcat_shutdown_port....Text: 8045 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [WizardPage] Name: viz.tomcat_port....Text: 9080 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [WizardPage] Name: viz.tomcat_shutdown_port....Text: 9085 2022/06/22 23.06.42.002 DEBUG [AWT-EventQueue-0] [WizardPage] Name: viz.cmdb_web_port....Text: 8080 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] statetrue 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] Name: rest.tomcat_port....Text: 8050 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] Name: rest.tomcat_shutdown_port....Text: 8055 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] statetrue 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] Name: fs.tomcat_port....Text: 8040 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] Name: fs.tomcat_shutdown_port....Text: 8045 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] Name: viz.tomcat_port....Text: 9080 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [WizardPage] Name: viz.tomcat_shutdown_port....Text: 9085 2022/06/22 23.06.43.815 INFO [AWT-EventQueue-0] [SDMOptionalPage] +++++++++++++++++++++ AFTER VALIDATE ++++++++++++++++++++++++++++++++++++ 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 119 for class SDMConfig 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.location=>http://JMSWING:8080/pm/ 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] resources.created=>0 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] workflow.pm.url=>http://JMSWING:8080/pm/services/pmService2 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_name=>ServiceDesk 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] database.database_password=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_int_port=>7005 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.name=>MDB_DATA 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.name=>ServiceDesk 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] general.local_host=>JMSWING 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sdm.server.type=>Primary 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_bind_ip=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_shutdown_port=>8055 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sdm.eem.integration=>0 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner=>mdbadmin 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_shutdown_port=>8075 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_port=>9080 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] advanced.availability=>0 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] root.product.type=>CA Service Desk Manager 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] options.deploy_web_services=>1 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] workflow.install.location=>\site\Workflow 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.service_name=>Apache Tomcat 7.0 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.path=>\java\lib 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.axis_home=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.location=>http://JMSWING:8080/wl/ 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.cawf_tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.name=>SYS 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] workflow.user_password=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] localization.unix.icu_converter_override=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] accounts.privileged_user.password=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] orcl.schema.name=>mdbadmin_1234 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_port=>8070 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] orcl.oracle_home.path=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.name=>com.microsoft.sqlserver.jdbc.SQLServerDriver 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_main_host=>JMSWING 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] rest.tomcat_port=>8050 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_int_port=>7005 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>0 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.catalina_base=>\bopcfg\www\CATALINA_BASE 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_ext_port=>10444 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] config.server_config_type=>standard 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_port=>8080 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_ext_port=>10444 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_ext_port=>10443 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_host=>JMSWING 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] database.sql.port.listening=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host_port=>JMSWING:8080 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] options.edit_config=>DEFAULT 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_bind_ip=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.rout_bind_ip=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_port=>8080 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] database.database_size=>113 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.server_type=>none 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] ldap.nx_ldap_max_fetch=>100 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] sa.proxy_main_server_http_port=>8070 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] orcl.mdbadmin_password=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] accounts.default_user.name=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_shutdown_port=>8085 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] orcl.dba.password=> 2022/06/22 23.06.43.815 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_id=>3383 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_port=>8040 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote=>0 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] database.database_user=>ServiceDesk 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] options.use_ams=>1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] workflow.worklist.url=>http://JMSWING:8080/wl/services/wlService 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sdm.slcm.integration=>0 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] privileged.confirm.password=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.configuration_type=>primary 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.web_url=>http://JMSWING:8080/CAisd/pdmweb.exe 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.web_host=>JMSWING 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat.version=>7.0.23 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] fs.tomcat_shutdown_port=>8045 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] database.database_server_node=>JMSWING 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] database.database_name=>mdb 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] advanced.slump_port=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] options.use_usr_bin=>1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.port.listening=>1521 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.apache_conf=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] viz.tomcat_shutdown_port=>9085 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.slump_port=>2100 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] advanced.configuration_type=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_display_name=>JMSWING 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] options.mod_file_name=>\data\options.mod.dat 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.remote_service_name=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] options.use_gevt=>0 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] localization.option.nx.nt.charset=>UTF-8 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sa.tomcat_port=>8070 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sa.socket_default_settings=>0 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] database.mdb.owner_password=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] options.reinit_database=>1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.object_manager_name=>ANY 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] cmdb.migration=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.local_tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] database.database_provider=>SQL 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.pdmweb_port=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sa.http_host=>JMSWING 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.cmdb_only=>NOTSTANDALONE 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] rest.configured=>1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.tomcat_url=>http://JMSWING:8080 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] viz.configured=>0 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.index.name=>MDB_INDEX 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.primary_server_node=>JMSWING 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sdm.latest.version=>14.1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.classpath=>/java/lib/sqljdbc.jar 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sa.configured=>0 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.create_tablespaces=>1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.web_if_type=>tomcat 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.initial_cmdb=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] options.start_service=>1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] general.proctor_port=>2300 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sdm.installed.location=>C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.tablespace.path=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] viz.cmdb_web_host=>JMSWING 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.host_name=>JMSWING 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] fs.configured=>1 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] sdm.itpam.integration=>0 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] orcl.service_name=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] database.jdbc_driver.internal_name=>sqlserver 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] web.web_site=> 2022/06/22 23.06.43.835 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.43.835 INFO [AWT-EventQueue-0] [SDMOptionalPage] +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 2022/06/22 23.06.43.835 INFO [AWT-EventQueue-0] [SDMValidator] Inside SDM Validator. 2022/06/22 23.06.43.835 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2022/06/22 23.06.43.862 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Dir: C:\Program Files (x86)\CA\Service Desk Manager Drive: C:\ Usable Disk Space: 169840984064 2022/06/22 23.06.43.862 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 161972, Required Disk Space: 5120 2022/06/22 23.06.43.862 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 161972, Required Disk Space: 5120 2022/06/22 23.06.43.878 INFO [AWT-EventQueue-0] [SDMConfig] Component list : 119 2022/06/22 23.06.43.878 INFO [AWT-EventQueue-0] [SDMConfig] primary<>false 2022/06/22 23.06.43.878 INFO [AWT-EventQueue-0] [SDMConfig] ServerType >> Primary 2022/06/22 23.06.45.043 DEBUG [AWT-EventQueue-0] [ProgressPage] Inside activePage() 2022/06/22 23.06.45.043 INFO [AWT-EventQueue-0] [DatabaseInitializer] com.ca.smsi.installcore.model.MDBConfig@14d4142 2022/06/22 23.06.45.677 INFO [AWT-EventQueue-0] [DeployThread] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 14 for class ProductSelectionConfig 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] component.accounting=>false 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.webserver=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.appserver=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] casm.shared.component.dir=>C:\Program Files (x86)\CA\SC 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] itpam.product.selected=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] sdm.eem.integration=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] eem.product.selected=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] itam.product.selected=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] sdm.itpam.integration=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] cabi.product.selected=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] osop.product.selected=>0 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] component.catalog=>false 2022/06/22 23.06.45.677 DEBUG [AWT-EventQueue-0] [Configuration] slcm.product.selected=>0 2022/06/22 23.06.45.691 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>1 2022/06/22 23.06.45.691 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2022/06/22 23.06.45.691 DEBUG [AWT-EventQueue-0] [DeployThread] In addSDMTasks method. 2022/06/22 23.06.45.691 DEBUG [AWT-EventQueue-0] [DeployThread] Value of upgrade (false) sdmCapabilityFailed (false) hasUpgrade (false) 2022/06/22 23.06.45.691 DEBUG [AWT-EventQueue-0] [DeployThread] Checking whether remote MDB or not. 2022/06/22 23.06.45.691 INFO [AWT-EventQueue-0] [CommonUtil] Comapring host name hostName1 (jmswing) hostName2 (jmswing) 2022/06/22 23.06.45.725 INFO [AWT-EventQueue-0] [CommonUtil] Now comapring host name iNet1 (JMSWING.localdomain) iNet2 (JMSWING.localdomain) 2022/06/22 23.06.45.725 INFO [AWT-EventQueue-0] [CommonUtil] Return value of hostName comaparision is : true 2022/06/22 23.06.45.725 INFO [AWT-EventQueue-0] [DeployThread] DBHost jmswing isRemoteMachine : false 2022/06/22 23.06.45.725 DEBUG [AWT-EventQueue-0] [DeployThread] upgrade : false serverType : Primary isRemoteMDB : false 2022/06/22 23.06.45.725 DEBUG [AWT-EventQueue-0] [DeployThread] Checking whether remote MDB or not. 2022/06/22 23.06.45.725 INFO [AWT-EventQueue-0] [CommonUtil] Comapring host name hostName1 (jmswing) hostName2 (jmswing) 2022/06/22 23.06.45.725 INFO [AWT-EventQueue-0] [CommonUtil] Now comapring host name iNet1 (JMSWING.localdomain) iNet2 (JMSWING.localdomain) 2022/06/22 23.06.45.725 INFO [AWT-EventQueue-0] [CommonUtil] Return value of hostName comaparision is : true 2022/06/22 23.06.45.725 INFO [AWT-EventQueue-0] [DeployThread] DBHost jmswing isRemoteMachine : false 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [DeployThread] Adding Integration Task 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [DeployThread] Printing Task list 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [DeployThread] Task message task.install_CDB 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [DeployThread] Task message task.install_sdm 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [DeployThread] Task message task.configure_sdm 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [DeployThread] Task message task.auto_integration 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [ProgressPage] Task ID: task.install_CDB 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [ProgressPage] Task ID: task.install_sdm 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [ProgressPage] Task ID: task.configure_sdm 2022/06/22 23.06.45.737 DEBUG [AWT-EventQueue-0] [ProgressPage] Task ID: task.auto_integration 2022/06/22 23.06.48.133 INFO [DeployThread: Configuring CA Service Management common tables] [ProgressUpdateTask] class com.ca.smsi.installui.tasks.ProgressUpdateCDB :::: Thread-18 2022/06/22 23.06.48.133 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Management common tables 2022/06/22 23.06.48.133 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] Task State Changed. TaskID: task.install_CDB,Configuring CA Service Management common tables, Old State: pending, New State:running 2022/06/22 23.06.48.133 INFO [AWT-EventQueue-0] [BillBoardPanel] Starting Billboard Animation 2022/06/22 23.06.48.133 INFO [Thread-19] [Billboard] Rendering Billboard Images 2022/06/22 23.06.48.133 DEBUG [Thread-20] [BillBoardMessage] The size of billboard msg list :31 The size of billboard title List :31 2022/06/22 23.06.48.159 INFO [DeployThread: Configuring CA Service Management common tables] [Task] Running: Configuring CA Service Management common tables 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Starting CDB install/upgrade. 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] Printing of all properties starts : 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] Total properties # 18 for class MDBConfig 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.manifest=>APM_CDB 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.port=>1433 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.server=>JMSWING 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.details.skipped=>0 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oraindexsize=>400 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.password=> 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] confirm.password=> 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oradatasize=>4000 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.sql.db.user=>mdbadmin 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.user=>sa 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.name=>mdb 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.instance=> 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.type=>mssql 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.sql.db.password=> 2022/06/22 23.06.48.159 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] Printing of all properties ends. 2022/06/22 23.06.48.179 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Windows Process ID (PID): 840 2022/06/22 23.06.48.179 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Start Monitor. Process ID (PID): 840 2022/06/22 23.06.49.502 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:49 Copying "C:\SDM141_Install\scripts\CDB" to "C:\Users\ADMINI~1\AppData\Local\Temp\\casm" 2022/06/22 23.06.51.643 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 1484 File(s) copied 2022/06/22 23.06.52.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:52 setupmdb mdb log file in "C:\Users\ADMINI~1\AppData\Local\Temp\\casm\install_mdb.log" 2022/06/22 23.06.53.393 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:53 Checking if mdb already exists... 2022/06/22 23.06.53.721 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:53 Creating mdb... 2022/06/22 23.06.54.502 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:54 Created the mdb database 2022/06/22 23.06.54.689 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:54 Loading mdb... 2022/06/22 23.06.54.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] using APM_CDB 2022/06/22 23.06.58.081 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:58 Creating the mdb signature in "C:\Users\ADMINI~1\AppData\Local\Temp\\casm\mdb_signature.txt" 2022/06/22 23.06.58.174 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] SignatureDate=Jun 22 2022 11:06PM 2022/06/22 23.06.58.268 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] MdbMajorVersion=1 2022/06/22 23.06.58.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] MdbMinorVersion=5 2022/06/22 23.06.58.487 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] BuildNumber=1 2022/06/22 23.06.58.580 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] ReleaseDate=Feb 1 2007 12:00AM 2022/06/22 23.06.58.690 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] InstallDate=Jun 22 2022 12:00AM 2022/06/22 23.06.58.877 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentMdbMajorVersion=1 2022/06/22 23.06.58.986 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentMdbMinorVersion=5 2022/06/22 23.06.59.096 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentBuildNumber=1 2022/06/22 23.06.59.190 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentReleaseDate=Feb 1 2007 9:00AM 2022/06/22 23.06.59.299 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentInstallDate=Jun 22 2022 11:06PM 2022/06/22 23.06.59.487 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:59 Created the mdb signature 2022/06/22 23.06.59.705 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:59 Updating the MDB Common Component Directory 2022/06/22 23.06.59.705 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 06-22,23:06:59 Copying the MDB resources to 'C:\Program Files\CA\SC\Mdb\Windows' 2022/06/22 23.07.02.377 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 840 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Command executed Sucessfully 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Exit code of CDB script : 0 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating mdbadmin... 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating user in MSSQL dbServer (JMSWING) instance () dbPort (1433) 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating DBA user : mdbadmin for MDB. 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Connecting remotely to MSSQL DBServer dbServerWithInstance (JMSWING). 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Setting up MS SQL USER >> dbServerNode (JMSWING) (mdbadmin) in dbName (mdb) DBAUser (sa). 2022/06/22 23.07.02.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Loading Resource... 2022/06/22 23.07.02.533 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Invoking sqlcmd to setup user : sqlcmd -S JMSWING -U sa -P -i tmp_sql.sql 2022/06/22 23.07.02.581 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Windows Process ID (PID): 1240 2022/06/22 23.07.02.581 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Start Monitor. Process ID (PID): 1240 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Changed database context to 'mdb'. 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating (Database Principal) login (mdbadmin) 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Login (mdbadmin) creation successful 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating DB User(mdbadmin) 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] User (mdbadmin) creation successful 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] alter user mdbadmin with default_schema=dbo 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] User (mdbadmin) already has DB Access 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] ----------- 2022/06/22 23.07.02.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 0 2022/06/22 23.07.02.721 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 1240 2022/06/22 23.07.02.721 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Finished setting up user for SQL Server 2022/06/22 23.07.02.737 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.02.737 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2022/06/22 23.07.02.737 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.PAMConfig value com.ca.smsi.installcore.model.PAMConfig@194b0e 2022/06/22 23.07.02.768 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.OSOPConfig value com.ca.smsi.installcore.model.OSOPConfig@6bace2 2022/06/22 23.07.02.784 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.02.784 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2022/06/22 23.07.03.112 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.EndPointConfig value com.ca.smsi.installcore.model.EndPointConfig@117aff2 2022/06/22 23.07.03.127 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.03.127 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2022/06/22 23.07.03.127 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.CABIConfig value com.ca.smsi.installcore.model.CABIConfig@170a06f 2022/06/22 23.07.03.160 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.SLCMConfig value com.ca.smsi.installcore.model.SLCMConfig@1778a52 2022/06/22 23.07.03.174 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.03.174 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = JMSWING 2022/06/22 23.07.03.190 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.SDMConfig value com.ca.smsi.installcore.model.SDMConfig@1fb5da 2022/06/22 23.07.03.362 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.03.362 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = JMSWING 2022/06/22 23.07.03.362 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.ProductSelectionConfig value com.ca.smsi.installcore.model.ProductSelectionConfig@e37689 2022/06/22 23.07.03.586 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.ITAMConfig value com.ca.smsi.installcore.model.ITAMConfig@5f1c17 2022/06/22 23.07.03.778 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.03.778 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = JMSWING 2022/06/22 23.07.03.778 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.PrereqConfig value com.ca.smsi.installcore.model.PrereqConfig@d019fc 2022/06/22 23.07.03.955 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.03.955 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2022/06/22 23.07.03.955 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.EEMConfig value com.ca.smsi.installcore.model.EEMConfig@15c4baf 2022/06/22 23.07.04.143 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2022/06/22 23.07.04.143 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2022/06/22 23.07.04.143 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.MDBConfig value com.ca.smsi.installcore.model.MDBConfig@14d4142 2022/06/22 23.07.04.377 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseInitializer] com.ca.smsi.installcore.model.MDBConfig@14d4142 2022/06/22 23.07.04.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [Task] inside initErrMap() generic. This method should be overloaded if possible 2022/06/22 23.07.04.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Management common tables 2022/06/22 23.07.04.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] Task State Changed. TaskID: task.install_CDB,Configuring CA Service Management common tables, Old State: running, New State:complete 2022/06/22 23.07.04.377 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.install_CDB' status to DB .... 2022/06/22 23.07.04.377 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2022/06/22 23.07.04.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (0); currVersion (14.1); status(complete); packageId(task.install_CDB) 2022/06/22 23.07.04.377 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - (jmswing); lower(packageid) - (task.install_cdb); productCode(0) 2022/06/22 23.07.04.395 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2022/06/22 23.07.04.395 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2022/06/22 23.07.04.395 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.install_CDB' status saved to DB .... 2022/06/22 23.07.04.395 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Cleaning component install state. 2022/06/22 23.07.04.408 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving all selected tasks status to DB .... 2022/06/22 23.07.04.408 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.install_sdm' status to DB .... 2022/06/22 23.07.04.408 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2022/06/22 23.07.04.408 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (1); currVersion (14.1); status(pending); packageId(task.install_sdm) 2022/06/22 23.07.04.408 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - (jmswing); lower(packageid) - (task.install_sdm); productCode(1) 2022/06/22 23.07.04.408 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2022/06/22 23.07.04.408 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2022/06/22 23.07.04.408 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.install_sdm' status saved to DB .... 2022/06/22 23.07.04.408 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.configure_sdm' status to DB .... 2022/06/22 23.07.04.408 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2022/06/22 23.07.04.408 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (1); currVersion (14.1); status(pending); packageId(task.configure_sdm) 2022/06/22 23.07.04.425 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - (jmswing); lower(packageid) - (task.configure_sdm); productCode(1) 2022/06/22 23.07.04.425 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2022/06/22 23.07.04.425 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2022/06/22 23.07.04.425 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.configure_sdm' status saved to DB .... 2022/06/22 23.07.04.425 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.auto_integration' status to DB .... 2022/06/22 23.07.04.425 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2022/06/22 23.07.04.425 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (0); currVersion (14.1); status(pending); packageId(task.auto_integration) 2022/06/22 23.07.04.425 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - (jmswing); lower(packageid) - (task.auto_integration); productCode(0) 2022/06/22 23.07.04.440 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2022/06/22 23.07.04.440 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2022/06/22 23.07.04.440 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.auto_integration' status saved to DB .... 2022/06/22 23.07.04.440 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving all selected tasks status to DB was successful .... 2022/06/22 23.07.05.443 DEBUG [DeployThread: Configuring CA Service Management common tables] [DeployThread] Deploy Thread >task.install_CDB< Message >Configuring CA Service Management common tables 2022/06/22 23.07.05.443 INFO [DeployThread: Installing CA Service Desk Manager] [ProgressUpdateTask] class com.ca.smsi.installui.tasks.ProgressUpdateInstallSDM :::: Thread-21 2022/06/22 23.07.05.443 DEBUG [DeployThread: Installing CA Service Desk Manager] [ProgressPage] ProgressPage - Task Changed Installing CA Service Desk Manager 2022/06/22 23.07.05.443 DEBUG [DeployThread: Installing CA Service Desk Manager] [ProgressPage] Task State Changed. TaskID: task.install_sdm,Installing CA Service Desk Manager, Old State: pending, New State:running 2022/06/22 23.07.05.443 INFO [Thread-21] [ProgressUpdateInstallSDM] running ProgressUpdateInstallSDM task 2022/06/22 23.07.05.443 INFO [Thread-21] [ProgressUpdateInstallSDM] InstallSDM Progress scan 2022/06/22 23.07.05.443 DEBUG [Thread-21] [ProgressUpdateInstallSDM] Executing command for Windows: cmd /c wmic process where caption="install.exe" get commandline > C:\Users\ADMINI~1\AppData\Local\Temp\\install.properties 2022/06/22 23.07.05.518 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] ------------------------------- Preparing resonse file ------------------------------- 2022/06/22 23.07.05.518 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] nxRoot is set as : C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.07.05.518 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] Shared Component location is set as : C:\Program Files (x86)\CA\SC 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] ------------------------------- **************** ------------------------------- 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] SDM response file creation returned with exitCode: 0 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] installCMD 0 : install.exe 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] installCMD 1 : -l 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] installCMD 2 : en 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] installCMD 3 : -f 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] installCMD 4 : C:\Users\ADMINI~1\AppData\Local\Temp\\install.properties 2022/06/22 23.07.05.533 DEBUG [DeployThread: Installing CA Service Desk Manager] [ProcessUtilities] Executing command: install.exe -l en -f C:\Users\ADMINI~1\AppData\Local\Temp\\install.properties 2022/06/22 23.07.05.721 DEBUG [Thread-21] [CommonProcessUtilities] Process List >>> 2022/06/22 23.07.05.721 INFO [Thread-21] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 3860 2022/06/22 23.07.05.721 DEBUG [Thread-21] [ProgressUpdateInstallSDM] command output[] 2022/06/22 23.07.05.721 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CHECK >> SDI_inst.log---false ::: false 2022/06/22 23.07.05.721 INFO [Thread-21] [ProgressUpdateInstallSDM] Waiting for SDM install to start to get the log file. retry count: 1 2022/06/22 23.07.06.237 INFO [DeployThread: Installing CA Service Desk Manager] [ActiveProcessHolder] Windows Process ID (PID): 4148 2022/06/22 23.07.06.237 INFO [DeployThread: Installing CA Service Desk Manager] [ActiveProcessHolder] Start Monitor. Process ID (PID): 4148 2022/06/22 23.07.10.739 INFO [Thread-21] [ActiveProcessHolder] Windows Process ID (PID): 3592 2022/06/22 23.07.10.739 INFO [Thread-21] [ActiveProcessHolder] Start Monitor. Process ID (PID): 3592 2022/06/22 23.07.10.878 DEBUG [Thread-21] [CommonProcessUtilities] Process List >>><##>CommandLine<##>C:\SDM141_Install\products\SDM\casd.nt\Disk1\InstData\VM\install.exe -l en -f C:\Users\ADMINI~1\AppData\Local\Temp\\install.properties<##>C:\Users\ADMINI~1\AppData\Local\Temp\I1655932026\Windows\install.exe -l en -f C:\Users\ADMINI~1\AppData\Local\Temp\\install.properties 2022/06/22 23.07.10.878 INFO [Thread-21] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 3592 2022/06/22 23.07.10.878 DEBUG [Thread-21] [ProgressUpdateInstallSDM] command output[CommandLine, C:\SDM141_Install\products\SDM\casd.nt\Disk1\InstData\VM\install.exe -l en -f C:\Users\ADMINI~1\AppData\Local\Temp\\install.properties, C:\Users\ADMINI~1\AppData\Local\Temp\I1655932026\Windows\install.exe -l en -f C:\Users\ADMINI~1\AppData\Local\Temp\\install.properties] 2022/06/22 23.07.10.878 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CHECK >> CommandLineSDI_inst.log---false ::: false 2022/06/22 23.07.10.878 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CHECK >> C:\SDM141_Install\products\SDM\casd.nt\Disk1\InstData\VM\SDI_inst.log---false ::: false 2022/06/22 23.07.10.878 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CHECK >> C:\Users\ADMINI~1\AppData\Local\Temp\I1655932026\Windows\SDI_inst.log---true ::: true 2022/06/22 23.07.10.878 DEBUG [Thread-21] [ProgressUpdateInstallSDM] SDM_inst file path : C:\Users\ADMINI~1\AppData\Local\Temp\I1655932026\Windows\SDI_inst.log 2022/06/22 23.07.14.940 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 10 2022/06/22 23.08.11.248 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 21 2022/06/22 23.08.15.256 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 25 2022/06/22 23.08.23.276 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 34 2022/06/22 23.08.31.307 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 47 2022/06/22 23.08.33.324 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 49 2022/06/22 23.11.12.213 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 51 2022/06/22 23.12.44.706 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 53 2022/06/22 23.12.58.829 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 56 2022/06/22 23.13.08.878 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 62 2022/06/22 23.13.18.988 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 71 2022/06/22 23.13.21.003 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 75 2022/06/22 23.13.23.005 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 81 2022/06/22 23.13.25.019 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 84 2022/06/22 23.13.27.035 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 88 2022/06/22 23.13.29.144 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 94 2022/06/22 23.13.37.223 DEBUG [Thread-21] [ProgressUpdateInstallSDM] CA Service Desk Manager Installation progress : 97 2022/06/22 23.13.41.850 INFO [DeployThread: Installing CA Service Desk Manager] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 4148 2022/06/22 23.13.41.850 INFO [DeployThread: Installing CA Service Desk Manager] [SDMUtils] Checking Installation status from C:\Program Files (x86)\CA\Service Desk Manager\site\install.properties file. 2022/06/22 23.13.41.850 INFO [DeployThread: Installing CA Service Desk Manager] [SDMUtils] >>>>> sdi.install.exitcode : () 2022/06/22 23.13.41.850 INFO [DeployThread: Installing CA Service Desk Manager] [SDMUtils] >>>>> sdi.install.result : (SUCCESS) 2022/06/22 23.13.41.850 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] SDM Installation returned with exitCode: 0 2022/06/22 23.13.41.850 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] Updating SDUninstall.lax started.... 2022/06/22 23.13.41.850 DEBUG [DeployThread: Installing CA Service Desk Manager] [FileUtilities] Started updating properties file:C:\Program Files (x86)\CA\Service Desk Manager\SDUninstall\SDUninstall.lax 2022/06/22 23.13.41.864 DEBUG [DeployThread: Installing CA Service Desk Manager] [FileUtilities] New line updated is:lax.command.line.args=$CMD_LINE_ARGUMENTS$ -u -i gui 2022/06/22 23.13.41.864 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] SDUninstall.lax are set to do GUI mode uninstallation. 2022/06/22 23.13.41.864 DEBUG [DeployThread: Installing CA Service Desk Manager] [InstallSDM] SDM Installtion was Successful. 2022/06/22 23.13.41.864 DEBUG [DeployThread: Installing CA Service Desk Manager] [Task] inside initErrMap() generic. This method should be overloaded if possible 2022/06/22 23.13.41.864 DEBUG [DeployThread: Installing CA Service Desk Manager] [ProgressPage] ProgressPage - Task Changed Installing CA Service Desk Manager 2022/06/22 23.13.41.864 DEBUG [DeployThread: Installing CA Service Desk Manager] [ProgressPage] Task State Changed. TaskID: task.install_sdm,Installing CA Service Desk Manager, Old State: running, New State:complete 2022/06/22 23.13.41.864 INFO [DeployThread: Installing CA Service Desk Manager] [DeployThread] Saving task 'task.install_sdm' status to DB .... 2022/06/22 23.13.41.864 INFO [DeployThread: Installing CA Service Desk Manager] [DatabasePersister] Saving component install state to database. 2022/06/22 23.13.41.864 DEBUG [DeployThread: Installing CA Service Desk Manager] [DatabasePersister] Insert/Update Parameters: productCode (1); currVersion (14.1); status(complete); packageId(task.install_sdm) 2022/06/22 23.13.41.880 DEBUG [DeployThread: Installing CA Service Desk Manager] [DatabasePersister] Query Parameters: lower(machineName) - (jmswing); lower(packageid) - (task.install_sdm); productCode(1) 2022/06/22 23.13.41.880 INFO [DeployThread: Installing CA Service Desk Manager] [DatabasePersister] al_cdb_componentinstallstate count 1 2022/06/22 23.13.41.880 DEBUG [DeployThread: Installing CA Service Desk Manager] [DatabasePersister] Update to al_cdb_componentinstallstate successful 2022/06/22 23.13.41.880 INFO [DeployThread: Installing CA Service Desk Manager] [DeployThread] Task 'task.install_sdm' status saved to DB .... 2022/06/22 23.13.42.895 DEBUG [DeployThread: Installing CA Service Desk Manager] [DeployThread] Deploy Thread >task.install_sdm< Message >Installing CA Service Desk Manager 2022/06/22 23.13.42.895 INFO [DeployThread: Configuring CA Service Desk Manager] [ProgressUpdateTask] class com.ca.smsi.installui.tasks.ProgressUpdateSDMConfig :::: Thread-24 2022/06/22 23.13.42.895 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Desk Manager 2022/06/22 23.13.42.895 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ProgressPage] Task State Changed. TaskID: task.configure_sdm,Configuring CA Service Desk Manager, Old State: pending, New State:running 2022/06/22 23.13.42.895 INFO [Thread-24] [ProgressUpdateSDMConfig] running ProgressUpdateSDMConfig task 2022/06/22 23.13.42.895 INFO [Thread-24] [ProgressUpdateSDMConfig] SDMConfig Progress scan 2022/06/22 23.13.42.895 INFO [DeployThread: Configuring CA Service Desk Manager] [DeployThread] Saving task 'task.configure_sdm' status to DB .... 2022/06/22 23.13.42.895 INFO [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Saving component install state to database. 2022/06/22 23.13.42.895 DEBUG [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Insert/Update Parameters: productCode (1); currVersion (14.1); status(running); packageId(task.configure_sdm) 2022/06/22 23.13.42.895 INFO [Thread-24] [ConfigUIUtils] sdmPath : C:/PROGRA~2/CA/SERVIC~1 2022/06/22 23.13.42.895 INFO [Thread-24] [ConfigUIUtils] osType : WINNT 2022/06/22 23.13.42.895 INFO [Thread-24] [ConfigUIUtils] version : 14.1.0.111 2022/06/22 23.13.42.895 INFO [Thread-24] [ConfigUIUtils] SDM location : (C:/PROGRA~2/CA/SERVIC~1) 2022/06/22 23.13.42.895 INFO [Thread-24] [ConfigUIUtils] Shared Component location : (C:/Program Files (x86)/CA/SC) 2022/06/22 23.13.42.895 INFO [Thread-24] [ConfigUIUtils] SDM Installtion location (NX_ROOT) is set as : C:/PROGRA~2/CA/SERVIC~1 2022/06/22 23.13.42.895 INFO [Thread-24] [SDMLogParser] C:\PROGRA~2\CA\SERVIC~1\log\configure.log (The system cannot find the file specified) 2022/06/22 23.13.42.910 DEBUG [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Query Parameters: lower(machineName) - (jmswing); lower(packageid) - (task.configure_sdm); productCode(1) 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] al_cdb_componentinstallstate count 1 2022/06/22 23.13.42.910 DEBUG [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Update to al_cdb_componentinstallstate successful 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [DeployThread] Task 'task.configure_sdm' status saved to DB .... 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [Task] Running: Configuring CA Service Desk Manager 2022/06/22 23.13.42.910 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ConfigureSDM] Executing ConfigureSDM isSdmUpgrade(false) isLocal : (true) 2022/06/22 23.13.42.910 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ConfigureSDM] Generating SDM configuration response file. Current working directory : C:\PROGRA~2\CA\SERVIC~1\bin 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] =========================== Setting SDMConfig Properties =========================== 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] =========================== Loading Paradigm.ini =========================== 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigUIUtils] sdmPath : C:/PROGRA~2/CA/SERVIC~1 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigUIUtils] osType : WINNT 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigUIUtils] version : 14.1.0.111 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigUIUtils] SDM location : (C:/PROGRA~2/CA/SERVIC~1) 2022/06/22 23.13.42.910 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigUIUtils] Shared Component location : (C:/Program Files (x86)/CA/SC) 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] NX_ROOT : C:/PROGRA~2/CA/SERVIC~1 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] nxRoot : C:/PROGRA~2/CA/SERVIC~1 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] Location : C:/PROGRA~2/CA/SERVIC~1 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] Version : 14.1.0.111 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] ==================================================== 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] DBHost (JMSWING) 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] MSSQL DBServer (JMSWING) instance () 2022/06/22 23.13.42.926 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] >>>>>>>> MDB_DETAILS_SKIPPED : 0 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] Printing of all properties starts : 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] Total properties # 121 for class SDMConfig 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] workflow.pm.location=>http://JMSWING:8080/pm/ 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] resources.created=>0 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] workflow.pm.url=>http://JMSWING:8080/pm/services/pmService2 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] workflow.user_name=>ServiceDesk 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.database_password=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.socket_int_port=>7005 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.tablespace.name=>MDB_DATA 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] accounts.privileged_user.name=>ServiceDesk 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.local_host=>JMSWING 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sdm.server.type=>Primary 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.socket_bind_ip=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] rest.tomcat_shutdown_port=>8055 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sdm.eem.integration=>0 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.mdb.owner=>mdbadmin 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.tomcat_shutdown_port=>8075 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] viz.tomcat_port=>9080 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] advanced.availability=>0 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] root.product.type=>CA Service Desk Manager 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.deploy_web_services=>1 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] workflow.install.location=>C:/PROGRA~2/CA/SERVIC~1\site\Workflow 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.tomcat.service_name=>Apache Tomcat 7.0 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.jdbc_driver.path=>C:/PROGRA~2/CA/SERVIC~1/java/lib 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.axis_home=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] workflow.worklist.location=>http://JMSWING:8080/wl/ 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.cawf_tomcat_home=>c:\CA\SC\tomcat\7.0.23 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.dba.name=>SYS 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] workflow.user_password=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] localization.unix.icu_converter_override=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] accounts.privileged_user.password=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.schema.name=>mdbadmin_1234 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.http_port=>8070 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.oracle_home.path=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.jdbc_driver.name=>com.microsoft.sqlserver.jdbc.SQLServerDriver 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.socket_main_host=>JMSWING 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] rest.tomcat_port=>8050 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.proxy_main_int_port=>7005 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sdm.product.selected=>0 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.catalina_base=>C:/PROGRA~2/CA/SERVIC~1\bopcfg\www\CATALINA_BASE 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.rout_ext_port=>10444 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] config.server_config_type=>standard 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] viz.cmdb_web_port=>8080 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.proxy_ext_port=>10444 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.socket_ext_port=>10443 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.socket_host=>JMSWING 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.sql.port.listening=>1433 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.web_host_port=>JMSWING:8080 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.edit_config=>DEFAULT 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.proxy_bind_ip=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.rout_bind_ip=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.tomcat_port=>8080 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.database_size=>113 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.server_type=>none 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] ldap.nx_ldap_max_fetch=>100 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.proxy_main_server_http_port=>8070 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.mdbadmin_password=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] accounts.default_user.name=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.tomcat_shutdown_port=>8085 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.dba.password=> 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.slump_id=>3383 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] fs.tomcat_port=>8040 2022/06/22 23.13.42.926 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.remote=>0 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.database_user=>mdbadmin 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.use_ams=>1 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.sql.dbadmin.password=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] workflow.worklist.url=>http://JMSWING:8080/wl/services/wlService 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sdm.slcm.integration=>0 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] privileged.confirm.password=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.configuration_type=>primary 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.web_url=>http://JMSWING:8080/CAisd/pdmweb.exe 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.web_host=>JMSWING 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.tomcat.version=>7.0.23 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] fs.tomcat_shutdown_port=>8045 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.database_server_node=>JMSWING 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.database_name=>mdb 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] advanced.slump_port=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.use_usr_bin=>1 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.port.listening=>1521 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.apache_conf=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] viz.tomcat_shutdown_port=>9085 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.slump_port=>2100 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.sql.dbadmin.username=>sa 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] advanced.configuration_type=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.object_manager_display_name=>JMSWING 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.mod_file_name=>C:/PROGRA~2/CA/SERVIC~1\data\options.mod.dat 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.remote_service_name=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.use_gevt=>0 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] localization.option.nx.nt.charset=>UTF-8 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.tomcat_port=>8070 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.socket_default_settings=>0 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.mdb.owner_password=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.reinit_database=>1 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.object_manager_name=>ANY 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] cmdb.migration=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.local_tomcat_url=>http://JMSWING:8080 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.database_provider=>SQL 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.pdmweb_port=> 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.http_host=>JMSWING 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.cmdb_only=>NOTSTANDALONE 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] rest.configured=>1 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.tomcat_url=>http://JMSWING:8080 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] viz.configured=>0 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.tablespace.index.name=>MDB_INDEX 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.primary_server_node=>JMSWING 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sdm.latest.version=>14.1 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.jdbc_driver.classpath=>C:/PROGRA~2/CA/SERVIC~1/java/lib/sqljdbc.jar 2022/06/22 23.13.42.942 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sa.configured=>0 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.create_tablespaces=>1 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.web_if_type=>tomcat 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.initial_cmdb=> 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] options.start_service=>1 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] general.proctor_port=>2300 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sdm.installed.location=>C:\Program Files (x86)\CA\Service Desk Manager 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.tablespace.path=> 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] viz.cmdb_web_host=>JMSWING 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.host_name=>JMSWING 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] fs.configured=>1 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] sdm.itpam.integration=>0 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] orcl.service_name=> 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] database.jdbc_driver.internal_name=>sqlserver 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] web.web_site=> 2022/06/22 23.13.42.957 DEBUG [DeployThread: Configuring CA Service Desk Manager] [Configuration] Printing of all properties ends. 2022/06/22 23.13.42.957 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] =========================== Done SDMConfig Properties =========================== 2022/06/22 23.13.42.957 INFO [DeployThread: Configuring CA Service Desk Manager] [ConfigurationGenerator] <<<<<<<<<<<<<<<<<<<<< Backup file name : C:/PROGRA~2/CA/SERVIC~1\site/config.properties_2022_06_22_23_13_42 2022/06/22 23.13.42.988 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ConfigureSDM] SDM configuration response file creation returned with exitCode: 0 2022/06/22 23.13.42.988 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ProcessUtilities] Executing command: pdm_configure.exe -S 2022/06/22 23.13.43.098 INFO [DeployThread: Configuring CA Service Desk Manager] [ActiveProcessHolder] Windows Process ID (PID): 2472 2022/06/22 23.13.43.098 INFO [DeployThread: Configuring CA Service Desk Manager] [ActiveProcessHolder] Start Monitor. Process ID (PID): 2472 2022/06/22 23.13.44.911 INFO [Thread-24] [SDMLogParser] Total Config Tasks: 28 2022/06/22 23.14.19.162 DEBUG [Thread-24] [ProgressUpdateSDMConfig] CA Service Desk Manager Configuraton progress : 3 2022/06/22 23.14.43.441 DEBUG [Thread-24] [ProgressUpdateSDMConfig] CA Service Desk Manager Configuraton progress : 6 2022/06/22 23.14.45.456 DEBUG [Thread-24] [ProgressUpdateSDMConfig] CA Service Desk Manager Configuraton progress : 20 2022/06/22 23.14.47.472 DEBUG [Thread-24] [ProgressUpdateSDMConfig] CA Service Desk Manager Configuraton progress : 27 2022/06/22 23.14.55.539 DEBUG [Thread-24] [ProgressUpdateSDMConfig] CA Service Desk Manager Configuraton progress : 31 2022/06/22 23.14.59.551 DEBUG [Thread-24] [ProgressUpdateSDMConfig] CA Service Desk Manager Configuraton progress : 34 2022/06/22 23.15.11.770 DEBUG [Thread-24] [ProgressUpdateSDMConfig] CA Service Desk Manager Configuraton progress : 41 2022/06/22 23.15.12.394 INFO [DeployThread: Configuring CA Service Desk Manager] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 2472 2022/06/22 23.15.12.415 INFO [DeployThread: Configuring CA Service Desk Manager] [SDMLogParser] Total Config Tasks: 28 2022/06/22 23.15.12.415 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ConfigureSDM] configLogScanner errMsg : 06/22 23:15:10.645 WARN ConfigThread.java 582 Configuration task (Configure MS SQL Server) is failed in step : 11 2022/06/22 23.15.12.415 ERROR [DeployThread: Configuring CA Service Desk Manager] [ConfigureSDM] SDM configuration failed with message : 06/22 23:15:10.645 WARN ConfigThread.java 582 Configuration task (Configure MS SQL Server) is failed in step : 11 2022/06/22 23.15.12.415 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Desk Manager 2022/06/22 23.15.12.415 ERROR [Thread-24] [ProgressUpdateSDMConfig] Exception occurred. : sleep interrupted 2022/06/22 23.15.12.415 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ProgressPage] Task State Changed. TaskID: task.configure_sdm,Configuring CA Service Desk Manager, Old State: running, New State:failed 2022/06/22 23.15.12.415 INFO [DeployThread: Configuring CA Service Desk Manager] [DeployThread] Saving task 'task.configure_sdm' status to DB .... 2022/06/22 23.15.12.415 INFO [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Saving component install state to database. 2022/06/22 23.15.12.415 DEBUG [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Insert/Update Parameters: productCode (1); currVersion (14.1); status(failed); packageId(task.configure_sdm) 2022/06/22 23.15.12.427 DEBUG [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Query Parameters: lower(machineName) - (jmswing); lower(packageid) - (task.configure_sdm); productCode(1) 2022/06/22 23.15.12.427 INFO [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] al_cdb_componentinstallstate count 1 2022/06/22 23.15.12.427 DEBUG [DeployThread: Configuring CA Service Desk Manager] [DatabasePersister] Update to al_cdb_componentinstallstate successful 2022/06/22 23.15.12.427 INFO [DeployThread: Configuring CA Service Desk Manager] [DeployThread] Task 'task.configure_sdm' status saved to DB .... 2022/06/22 23.15.12.427 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ProgressPage] ProgressPage - Task Error. 2022/06/22 23.15.12.427 DEBUG [DeployThread: Configuring CA Service Desk Manager] [ProgressPage] Task Error. TaskID: task.configure_sdm,Configuring CA Service Desk Manager