2012-06-15 10:14:16.044 THREAD 1 SEVERE: ================== Server Environment =================== 2012-06-15 10:14:16.044 THREAD 1 SEVERE: os.name = Windows 2003 2012-06-15 10:14:16.044 THREAD 1 SEVERE: os.version = 5.2 2012-06-15 10:14:16.044 THREAD 1 SEVERE: os.arch = x86 2012-06-15 10:14:16.044 THREAD 1 SEVERE: java.version = 1.6.0_26 2012-06-15 10:14:16.044 THREAD 1 SEVERE: java.vendor = Sun Microsystems Inc. 2012-06-15 10:14:16.044 THREAD 1 SEVERE: java.vm.name = Java HotSpot(TM) Client VM 2012-06-15 10:14:16.044 THREAD 1 SEVERE: java.vm.version = 20.1-b02 2012-06-15 10:14:16.044 THREAD 1 SEVERE: java.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jre 2012-06-15 10:14:16.044 THREAD 1 SEVERE: catalina.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat 2012-06-15 10:14:16.044 THREAD 1 SEVERE: java.user = null 2012-06-15 10:14:16.044 THREAD 1 SEVERE: user.language = en 2012-06-15 10:14:16.044 THREAD 1 SEVERE: user.country = US 2012-06-15 10:14:16.044 THREAD 1 SEVERE: scm.server.version = 12.1.1000.157 2012-06-15 10:14:16.044 THREAD 1 INFO: Main>> Main> Upgrade parameters 2012-06-15 10:14:16.044 THREAD 1 INFO: Main>> Main> Upgrade args length = 0 2012-06-15 10:14:16.044 THREAD 1 INFO: Main>> Main> Unable to get the command-line arguments 2012-06-15 10:14:16.044 THREAD 1 INFO: Main>> Main> Server Home: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat 2012-06-15 10:14:17.176 THREAD 1 INFO: initDatasource dbport:2638 2012-06-15 10:14:17.191 THREAD 1 INFO: Checking whether the service is running SQLANYs_sem5 2012-06-15 10:14:17.333 THREAD 1 INFO: Main>> Main> You are using version 9x embedded db. 2012-06-15 10:14:17.333 THREAD 1 INFO: Main>> executePreLaunchSteps> DbVersion: 11.0.6.0 schemaVersionFromDB: 11.0.6.0 isSpm51Mr7: false hasOtherOSAgents: false dbcompanySize: null dbConnected: false 2012-06-15 10:14:17.333 THREAD 1 INFO: Main>> checkUpgradeFeasibility> Checking for upgrade feasibility, current schema version = 12.1.1.0, schema version from db = 11.0.6.0 2012-06-15 10:14:17.333 THREAD 1 INFO: Main>> launchMainFrame> Launching the UI 2012-06-15 10:14:17.961 THREAD 1 INFO: Has valid SAV license 2012-06-15 10:14:17.961 THREAD 1 INFO: Info>> No SNAC license file in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license 2012-06-15 10:14:17.977 THREAD 1 INFO: isDefaultWebSite: false 2012-06-15 10:14:17.977 THREAD 1 INFO: iisPort: 80 2012-06-15 10:14:17.977 THREAD 1 INFO: bReplaceIISwithApache: false 2012-06-15 10:14:18.008 THREAD 1 INFO: isLicenseInstallationValid: sep.slf =true OD file=true 2012-06-15 10:14:28.001 THREAD 15 INFO: scm.webserver.https.port is not found in conf.properties 2012-06-15 10:14:28.001 THREAD 15 INFO: scm.shutdown.port is not found in conf.properties 2012-06-15 10:14:28.001 THREAD 15 INFO: scm.iis.https.port is not found in conf.properties 2012-06-15 10:14:28.001 THREAD 15 INFO: scm.iisproxy.https.port is not found in conf.properties 2012-06-15 10:14:29.085 THREAD 15 INFO: scm.webserver.https.port is not found in conf.properties 2012-06-15 10:14:29.085 THREAD 15 INFO: scm.shutdown.port is not found in conf.properties 2012-06-15 10:14:29.085 THREAD 15 INFO: scm.iis.https.port is not found in conf.properties 2012-06-15 10:14:29.085 THREAD 15 INFO: scm.iisproxy.https.port is not found in conf.properties 2012-06-15 10:14:30.295 THREAD 15 INFO: scm.webserver.https.port is not found in conf.properties 2012-06-15 10:14:30.295 THREAD 15 INFO: scm.shutdown.port is not found in conf.properties 2012-06-15 10:14:30.295 THREAD 15 INFO: scm.iis.https.port is not found in conf.properties 2012-06-15 10:14:30.295 THREAD 15 INFO: scm.iisproxy.https.port is not found in conf.properties 2012-06-15 10:14:36.846 THREAD 19 INFO: Initializing ... 2012-06-15 10:14:36.862 THREAD 19 INFO: Executing command - stop semsrv 2012-06-15 10:14:36.988 THREAD 19 INFO: The Symantec Endpoint Protection Manager service is not started. 2012-06-15 10:14:36.988 THREAD 19 INFO: 2012-06-15 10:14:36.988 THREAD 19 INFO: More help is available by typing NET HELPMSG 3521. 2012-06-15 10:14:36.988 THREAD 19 INFO: 2012-06-15 10:14:36.988 THREAD 19 INFO: Waiting for service termination: semsrv 2012-06-15 10:14:37.004 THREAD 19 INFO: Checking whether the service is running semsrv 2012-06-15 10:14:37.019 THREAD 19 INFO: Service is not running. 2012-06-15 10:14:37.019 THREAD 19 INFO: Executing command - stop semwebsrv 2012-06-15 10:14:37.035 THREAD 19 INFO: System error 1060 has occurred. 2012-06-15 10:14:37.035 THREAD 19 INFO: 2012-06-15 10:14:37.035 THREAD 19 INFO: The specified service does not exist as an installed service. 2012-06-15 10:14:37.035 THREAD 19 INFO: 2012-06-15 10:14:37.035 THREAD 19 INFO: Stop SemSrv done. 2012-06-15 10:14:37.035 THREAD 19 INFO: Action Start:0 2012-06-15 10:14:37.035 THREAD 19 INFO: initDatasource dbport:2638 2012-06-15 10:14:37.035 THREAD 19 INFO: 9x dump Started 2012-06-15 10:14:37.035 THREAD 19 INFO: 9x db conversion - dump Start:0 2012-06-15 10:14:38.732 THREAD 19 INFO: doUpgrade: Failed to dump9xDB. 2012-06-15 10:14:38.732 THREAD 19 SEVERE: java.lang.Throwable: Cannot dump the data from the old database. 2012-06-15 10:14:38.732 THREAD 19 SEVERE: at com.sygate.scm.server.upgrade.Upgrade.dumbAndCreateEmbeddedDB(Upgrade.java:2155) 2012-06-15 10:14:38.732 THREAD 19 SEVERE: at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:289) 2012-06-15 10:14:38.732 THREAD 19 SEVERE: at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:94) 2012-06-15 10:14:38.732 THREAD 19 SEVERE: at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:131) 2012-06-15 10:14:38.732 THREAD 19 SEVERE: at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145) 2012-06-15 10:14:38.732 THREAD 19 SEVERE: at java.lang.Thread.run(Thread.java:662) 2012-06-15 10:14:38.732 THREAD 19 SEVERE: Upgrade.doUpgrade java.lang.Throwable: Cannot dump the data from the old database. 2012-06-15 10:22:10.457 THREAD 15 INFO: UpgradeFinalPanel >> saveStage > Launching log file...