Process Analytics > User Guide > FAQ

FAQ

Q: The Gantt Chart displays too many tasks. How can I reduce the results that are displayed in Process AnalyticsAn Automic graphical analysis tool that displays the activities, statistical data and forecast data per Automation Engine system client in a bar diagram and that can be used to calculate the critical path. [Formerly called "ClearView," "Graphical Workload Analyzer," or "JobMonitoringStudio (JMS)."]?
A:

In Process Analytics, you can filter tasks depending on attributes or runtimeThe duration of a task's execution. It refers to the period between a task's start and end. It does not include its activation period (see also: activation and start). parameters. For example, you can define a filter that applies to all tasks that have been activated during the last month. For a detailed explanation, please refer to Filter Management.

Q: I want to search a particular taskAn executable object that is running. Tasks are also referred to as activities. in Process Analytics. How can I do that?
A:

Press the shortcut [Ctrl] + [F] which opens the search dialog. Enter the task's RunIDShort for "run number". It is a number that provides unique information about a task's execution. The RunID can include 7 to 10 digits. It is assigned by the Automation Engine component . and click on the magnifying glasses or press ENTER.
If you want to search for the objectAutomation Engine controlled activities and processes are structured in the form of objects. See also: Task name, use the prefix obj: at the beginning. The arrow keys can be used to switch between the individual instances if there are several tasks of the same name.

For more information about the search functionPre-defined run book template in the Automation Engine. One single step only, e.g. Start Windows Service, Copy file,…, please refer to Fast Navigation.

Q:

I can not successfully log on to Process Analytics although I have already verified that the userIn the Automation Engine, a user is an instance of a User object, and generally the user is a specific person who works with Automic products. The User object is assigned a user ID and then a set of access rights to various parts of the Automation Engine system and product suite. These access rights come in the form of Automation Engine authorizations and privileges, Decision user roles and EventBase rights and ARA web application object rights. You can manage all these centrally in the ECC user management functions. See also, Unified user management. exists and that the passwordA secret combination of characters for a Automation Engine user. is correct.

A:

When you log on to Process Analytics, the system tries to establish a connection to a AE system in order to check the user and the password. Your loginAn Automation Engine object type that stores account credentials used by agents on target systems. attempt fails if no connection can be established. Ensure that the system is active and that the maximum number of connections to the system is not exceeded.

Q: The displayed tasks are shifted in time. Obviously, they are not synchronized with the AE databaseA database is an organized collection of data including relevant data structures.. What is the problem and what can I do to avoid this?
A:

A possible reason is that different time settings have been specified on the AE database computer and the Process Analytics database computer. This causes a time offset during the ETL process.

 


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