Administration Guide > Configuration > Settings in Variables > UC_AGENT_ASSIGNMENT - Agent Assignment

UC_AGENT_ASSIGNMENT - Agent Assignment

This variableIt stores or retrieves values dynamically at runtime. An individual Automation Engine object type. contains the active Agent/Client Assignment objects.

Key
Value

Restart required

Running number that begins with "0"

Name of the Agent/Client Assignment objectAutomation Engine controlled activities and processes are structured in the form of objects. See also: Task

No

Description

This variable is automatically adjusted when the listShows entities in a grid view of active Agent/Client Assignment objects is changed in the System Overview. And in reverse, the System OverviewThe UserInterface window that contains information about the Automation Engine system. is also updated when a modification is made in the variable.

The order of the Agent/Client Assignment objects is decisive for the assignment of rights if filter settings overlap.

 

See also:

 


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