User Guide > Objects > Alphabetical Listing > Notification - Monitor

Notification - Monitor

The monitor view of a notificationAn Automation Engine object type used to send messages to users and user groups. [Formerly called "CallOperator."] is available during the execution of an objectAutomation Engine controlled activities and processes are structured in the form of objects. See also: Task.

You can specify in the UserInterfaceThis is the Automation Engine's graphical user interface. [Formerly called the "Rich Client", "RichGUI" and "Dialog Client."] settings whether it should open automatically when the object is activated. The UserInterface always comes to the fore when there is a notification information, regardless of any other programs that might also be open.

Whenever the notification is activated, the notification symbol blinks in the upper right hand corner of the UserInterface. It calls attention for an incoming message. This symbol only disappears if there are no more active notifications for the particular userIn the Automation Engine, a user is an instance of a User object, and generally the user is a specific person who works with Automic products. The User object is assigned a user ID and then a set of access rights to various parts of the Automation Engine system and product suite. These access rights come in the form of Automation Engine authorizations and privileges, Decision user roles and EventBase rights and ARA web application object rights. You can manage all these centrally in the ECC user management functions. See also, Unified user management..

A listShows entities in a grid view of the AE systems and clients that contain notifications for the logged-on user is displayed if you click the notification symbol. The color of the exclamation mark indicates the given priority. Clicking on a list entry opens a window and displays all the appropriate notifications.

Column

Description

Name

Name of the notification

Depending on the priority, the exclamation or question mark is red (high priority), yellow (normal) or green (low).

Type

Type of the notification (alert, request, message)

Priority

Priority of the notification (high, normal, low)

RunIDShort for "run number". It is a number that provides unique information about a task's execution. The RunID can include 7 to 10 digits. It is assigned by the Automation Engine component .

Run number of the notification

Tasks whose RunID show a small red edge include a comment.

Message

Message text of the notification

Escalation

Date and time on which the notification escalates. The specified notification starts if there is no user acknowledgement.

A particular point in time is only displayed if a definition was made in the setting "Escalation" of the "Operator" tab.

Status

Status of notification execution

  • Called (all types) - user has not yet reacted to the notification
  • Confirmed (request) - user has acknowledged the notification with "OK".
  • Rejected (alert) - user has rejected the notification.
  • Accepted (alert) - user has accepted the notification.
  • Not yet called (alert) - the notification was accepted by a user but not yet finished

The notification remains active until a notified user responds. The notification then ends normally or is canceled. In the case of an escalation, each notification remains visible in the Activity Window by default. In the Attributes tab you can specify that the notification cancels its predecessor. Do so by activating the control box "End automatically".

The statusThis represents the condition of a task (such as active, blocked, generating). of a notification can be checked in its monitor view. Statistics and reports can be viewed in the context menu (right mouse button). Canceling a notification is also possible in the monitor view.

Message

The notification remains active until all users have acknowledged it with "OK" and obtains the status ENDED_OK.

Request

The notification ends as soon as one of the users acknowledges it with "Yes" or "No". Depending on this, it either obtains the status ENDED_OK or ENDED_NOT_OK.

Alert

When a user accepts the notification, it remains visible for all other users that were specified as operators. The push buttons, however, are deactivated for these users. The user can either do what is requested by the notification and then acknowledge with "Done" or reject.  If he rejects, the push buttons are activated again so that a different user can accept the notification.

If all users reject the notification, it ends on the status ENDED_ESCALATED and will be restarted.

Calling the Monitor Description

Automatically

The monitor of the notification can be displayed during execution.

This option can be activated in the settings of the UserInterface.

Click the right mouse button on notification in the Activity Window.

Select Monitor  in the context menu.

Select the notification in the Activity Window.

Select Monitor in the File menu.

 

See also:

Notification

 


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