2019/10/09 14.26.15.720 DEBUG [main] [LanguagesModel] Default Locale Code: en_US 2019/10/09 14.26.15.732 DEBUG [main] [LanguagesModel] List of Supported Locales: [en_US, pt_BR, fr_FR, fr_CA, de_DE, it_IT, ja_JP, es_ES, zh_CN] 2019/10/09 14.26.15.733 INFO [main] [LanguagesModel] System Locale: en_US is in the supported list. 2019/10/09 14.26.22.904 INFO [main] [InstallerUI] Starting common installer.... 0 2019/10/09 14.26.22.938 INFO [main] [ConfigurationModel] Value of javaHome in ConfigurationModel : E:\java\jre 2019/10/09 14.26.22.939 INFO [main] [InstallationManager] Initializing Configuration Model 2019/10/09 14.26.22.939 INFO [main] [InstallationManager] User Dir: E:\ 2019/10/09 14.26.22.942 INFO [main] [InstallationManager] Loading SDM config properties file: E:\\config\sdm_config.properties 2019/10/09 14.26.22.968 DEBUG [main] [CommonUtil] Loading the properties E:\\config\sdm_config.properties 2019/10/09 14.26.22.972 INFO [main] [InstallationManager] Loading SLCM config properties file: E:\\config\slcm_config.properties 2019/10/09 14.26.22.973 DEBUG [main] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.26.23.004 INFO [main] [InstallationManager] Loading ITAM config properties file: E:\\config\itam_config.properties 2019/10/09 14.26.23.005 DEBUG [main] [CommonUtil] Loading the properties E:\\config\itam_config.properties 2019/10/09 14.26.23.010 INFO [main] [InstallationManager] Loading OSOP config properties file: E:\\config\osop_config.properties 2019/10/09 14.26.23.010 DEBUG [main] [CommonUtil] Loading the properties E:\\config\osop_config.properties 2019/10/09 14.26.23.015 INFO [main] [InstallationManager] Loading MDB config properties file: E:\\config\mdb_config.properties 2019/10/09 14.26.23.015 DEBUG [main] [CommonUtil] Loading the properties E:\\config\mdb_config.properties 2019/10/09 14.26.23.019 INFO [main] [InstallationManager] Loading PAM config properties file: E:\\config\pam_config.properties 2019/10/09 14.26.23.019 DEBUG [main] [CommonUtil] Loading the properties E:\\config\pam_config.properties 2019/10/09 14.26.23.022 INFO [main] [InstallationManager] Loading L1 Analyst config properties file: E:\\config\analyst_config.properties 2019/10/09 14.26.23.022 DEBUG [main] [CommonUtil] Loading the properties E:\\config\analyst_config.properties 2019/10/09 14.26.23.027 INFO [main] [InstallationManager] Loading Search Server config properties file: E:\\config\search_config.properties 2019/10/09 14.26.23.027 DEBUG [main] [CommonUtil] Loading the properties E:\\config\search_config.properties 2019/10/09 14.26.23.030 INFO [main] [InstallationManager] Loading Chat Server config properties file: E:\\config\chat_config.properties 2019/10/09 14.26.23.030 DEBUG [main] [CommonUtil] Loading the properties E:\\config\chat_config.properties 2019/10/09 14.26.23.035 INFO [main] [InstallationManager] Loading Datamart config properties file: E:\\config\datamart_config.properties 2019/10/09 14.26.23.035 DEBUG [main] [CommonUtil] Loading the properties E:\\config\datamart_config.properties 2019/10/09 14.26.23.041 INFO [main] [ConfigUIUtils] NX_ROOT => null 2019/10/09 14.26.23.041 INFO [main] [ConfigUIUtils] java.library.path => .\\java\\bin;C:\\share\\dtn-416.l10n_all.DVD1\\CASM_DVD\\java\\bin 2019/10/09 14.26.23.041 INFO [main] [ConfigUIUtils] os.name => Windows Server 2012 R2 2019/10/09 14.26.23.041 INFO [main] [ConfigUIUtils] user.name => adminchitraj 2019/10/09 14.26.23.044 INFO [main] [SDMInfo] SDM installationlocation (NX_ROOT) is : 2019/10/09 14.26.23.046 DEBUG [main] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.26.23.046 DEBUG [main] [Configuration] Printing of all properties starts : < MDBConfig > 2019/10/09 14.26.23.046 DEBUG [main] [Configuration] Total properties # 11 for class MDBConfig 2019/10/09 14.26.23.046 DEBUG [main] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.26.23.046 DEBUG [main] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2019/10/09 14.26.23.047 DEBUG [main] [Configuration] mdb.database.name=>mdb 2019/10/09 14.26.23.047 DEBUG [main] [Configuration] mdb.database.oraindexsize=>400 2019/10/09 14.26.23.047 DEBUG [main] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2019/10/09 14.26.23.047 DEBUG [main] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2019/10/09 14.26.23.047 DEBUG [main] [Configuration] mdb.database.instance=> 2019/10/09 14.26.23.048 DEBUG [main] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2019/10/09 14.26.23.048 DEBUG [main] [Configuration] mdb.database.server=>"QA_server" 2019/10/09 14.26.23.048 DEBUG [main] [Configuration] mdb.database.oradatasize=>4000 2019/10/09 14.26.23.048 DEBUG [main] [Configuration] mdb.database.sql.db.user=>mdbadmin 2019/10/09 14.26.23.048 DEBUG [main] [Configuration] mdb.database.manifest=>APM_CDB 2019/10/09 14.26.23.048 DEBUG [main] [Configuration] Printing of all properties ends. 2019/10/09 14.26.23.049 DEBUG [main] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.26.23.050 DEBUG [main] [CommonUtil] Loading the properties E:\\config\common_config.properties 2019/10/09 14.26.23.057 INFO [main] [InstallationManager] Completed loading default configuration files. 2019/10/09 14.26.23.060 INFO [main] [AutoDetectManager] SDM Installed :false 2019/10/09 14.26.23.192 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.219 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.246 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.273 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.299 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.325 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.352 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.379 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.405 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.430 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.455 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.480 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.507 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.533 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.559 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.586 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.586 DEBUG [main] [SLCMHelper] InstallLocation: null, DisplayVersion: null 2019/10/09 14.26.23.590 DEBUG [main] [ITAMHelper] APMInstallVersion: null 2019/10/09 14.26.23.617 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.26.23.695 DEBUG [main] [OSOPHelper] Could not detect Self service installation 2019/10/09 14.26.23.697 INFO [main] [AutoDetectManager] L1 Analyst Components Installed :false 2019/10/09 14.26.23.698 INFO [main] [AutoDetectManager] SearchServer Components Installed :false 2019/10/09 14.26.23.700 INFO [main] [AutoDetectManager] ChatServer Components Installed :false 2019/10/09 14.26.23.701 INFO [main] [AutoDetectManager] Datamart Installed :false 2019/10/09 14.26.23.702 DEBUG [main] [InstallerUI] Iterating the current Directory : E:\ 2019/10/09 14.26.23.703 DEBUG [main] [InstallerUI] Processing the Directory: config 2019/10/09 14.26.23.704 DEBUG [main] [InstallerUI] Processing the Directory: DBCleanupUtility 2019/10/09 14.26.23.704 DEBUG [main] [InstallerUI] Processing the Directory: doc 2019/10/09 14.26.23.704 DEBUG [main] [InstallerUI] Processing the Directory: filestore 2019/10/09 14.26.23.705 DEBUG [main] [InstallerUI] Processing the Directory: java 2019/10/09 14.26.23.705 DEBUG [main] [InstallerUI] Processing the Directory: lib 2019/10/09 14.26.23.706 DEBUG [main] [InstallerUI] Processing the Directory: patches 2019/10/09 14.26.23.714 DEBUG [main] [InstallerUI] Processing the Directory: products 2019/10/09 14.26.23.719 DEBUG [main] [InstallerUI] Processing the Directory: scripts 2019/10/09 14.26.23.720 INFO [main] [InstallerUI] Return value from getInstallerType method : INSTALLERANDVALUEPACK 2019/10/09 14.26.23.720 INFO [main] [InstallerUI] Installer type is 2 2019/10/09 14.26.24.557 INFO [main] [Wizard] Initializing the Wizard Model 2019/10/09 14.26.26.216 INFO [main] [WizardMediator] Installer Type : 2 showInstallerPages : true showPatchPages : true 2019/10/09 14.26.26.302 DEBUG [main] [LanguagesModel] Default Locale Code: en_US 2019/10/09 14.26.26.308 DEBUG [main] [LanguagesModel] List of Supported Locales: [en_US, pt_BR, fr_FR, fr_CA, de_DE, it_IT, ja_JP, es_ES, zh_CN] 2019/10/09 14.26.26.308 INFO [main] [LanguagesModel] System Locale: en_US is in the supported list. 2019/10/09 14.26.26.356 DEBUG [main] [LanguagesModel] Auto selecting locale from dropdown. United States ,DisplayLanguage:English 2019/10/09 14.26.26.357 DEBUG [main] [LanguagePage] Changing the text to default OS locale. 2019/10/09 14.26.26.522 DEBUG [main] [LicensePage] Loading license from : E:\/filestore/common/resources/license/ 2019/10/09 14.26.28.867 FATAL [main] [AppSingleInstance] Fail to set AppLoc java.io.IOException: The process cannot access the file because another process has locked a portion of the file at java.io.FileOutputStream.writeBytes(Native Method) at java.io.FileOutputStream.write(Unknown Source) at com.ca.smsi.installcore.util.AppSingleInstance.(AppSingleInstance.java:70) at com.ca.smsi.installcore.util.AppSingleInstance.setLock(AppSingleInstance.java:123) at com.ca.smsi.installui.InstallerUI.main(InstallerUI.java:105) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.zerog.lax.LAX.launch(DashoA8113) at com.zerog.lax.LAX.main(DashoA8113) 2019/10/09 14.26.28.869 INFO [main] [InstallerUI] An instance of Common Installer is already running. Exiting the current launch. 2019/10/09 14.26.35.926 DEBUG [AWT-EventQueue-0] [CommonComponentLaunchPage] path of sdmFile is E:\products\SDM\setup.exe 2019/10/09 14.26.38.853 INFO [AWT-EventQueue-0] [ProductSelection] Setting path of SC location : C:\Program Files (x86)\CA\SC 2019/10/09 14.26.38.854 INFO [AWT-EventQueue-0] [ProductSelection] Shared component getCanonicalPath : C:\Program Files (x86)\CA\SC 2019/10/09 14.26.38.854 DEBUG [AWT-EventQueue-0] [ProductSelection] Installer Type : 2 showInstallerNodes : true showPatchNodes : true envHidePatchNodes : 1 isPatchFolderAvailable : true 2019/10/09 14.26.38.855 INFO [AWT-EventQueue-0] [ProductSelection] Hiding all patch nodes. showPatchNodes : false 2019/10/09 14.26.39.041 DEBUG [AWT-EventQueue-0] [SDMSupportAutomationPage] In SDM Support Automation Init ServerType 2019/10/09 14.26.39.150 DEBUG [AWT-EventQueue-0] [WizardPage] Name: company_name....Text: Unified Self-Service 2019/10/09 14.26.39.211 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Selecting combo value as for Conventional : Primary 2019/10/09 14.26.39.212 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Setting path of sdmLocation : C:\Program Files (x86)\CA\Service Desk Manager 2019/10/09 14.26.39.213 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getCanonicalPath : C:\Program Files (x86)\CA\Service Desk Manager 2019/10/09 14.26.39.213 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getpath : C:\Program Files (x86)\CA\Service Desk Manager 2019/10/09 14.26.39.254 INFO [AWT-EventQueue-0] [DatamartPage] Setting path of Datamart location : C:\Program Files\CA\Datamart 2019/10/09 14.26.39.255 INFO [AWT-EventQueue-0] [DatamartPage] Datamart getCanonicalPath : C:\Program Files\CA\Datamart 2019/10/09 14.26.39.255 INFO [AWT-EventQueue-0] [WizardMediator] SDM_IS_UPGRADE : 2019/10/09 14.26.39.255 INFO [AWT-EventQueue-0] [WizardMediator] SLCM_IS_UPGRADE : 2019/10/09 14.26.39.255 INFO [AWT-EventQueue-0] [WizardMediator] ITAM_IS_UPGRADE : 2019/10/09 14.26.39.255 INFO [AWT-EventQueue-0] [WizardMediator] OSOP_IS_UPGRADE : 2019/10/09 14.26.46.143 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.26.46.143 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_JASPER_INTEGRATION : false 2019/10/09 14.28.16.632 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2019/10/09 14.28.16.633 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: "QA_DB_server" 2019/10/09 14.28.16.633 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: mdb_qa 2019/10/09 14.28.16.633 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 50895 2019/10/09 14.28.16.633 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2019/10/09 14.28.16.633 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: servicecatalog 2019/10/09 14.28.16.634 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.28.19.499 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.28.19.616 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.28.19.692 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2019/10/09 14.28.19.695 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2019/10/09 14.28.19.695 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2019/10/09 14.28.19.697 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2019/10/09 14.28.19.698 ERROR [AWT-EventQueue-0] [DatabaseHelper] Checking for SQLServer client sqlcmd threw exception. 2019/10/09 14.28.19.700 ERROR [AWT-EventQueue-0] [MDBValidator] SU2003 java.lang.Exception: SU2003 at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:225) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:71) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:127) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1228) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: com.ca.smsi.installcore.exceptions.CmdFailedException: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:49) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:219) ... 44 more Caused by: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:171) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:104) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:41) at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:38) ... 45 more Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) ... 50 more 2019/10/09 14.28.19.703 DEBUG [AWT-EventQueue-0] [DatabasePage] DataBase validation Done. 2019/10/09 14.38.22.239 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2019/10/09 14.38.22.240 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: "QA_DB_server" 2019/10/09 14.38.22.241 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: mdb_qa 2019/10/09 14.38.22.241 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 50895 2019/10/09 14.38.22.241 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2019/10/09 14.38.22.242 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: servicecatalog 2019/10/09 14.38.22.242 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.38.22.297 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.38.22.300 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.38.22.352 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2019/10/09 14.38.22.353 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2019/10/09 14.38.22.353 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2019/10/09 14.38.22.353 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2019/10/09 14.38.22.355 ERROR [AWT-EventQueue-0] [DatabaseHelper] Checking for SQLServer client sqlcmd threw exception. 2019/10/09 14.38.22.355 ERROR [AWT-EventQueue-0] [MDBValidator] SU2003 java.lang.Exception: SU2003 at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:225) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:71) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:127) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1228) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: com.ca.smsi.installcore.exceptions.CmdFailedException: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:49) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:219) ... 44 more Caused by: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:171) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:104) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:41) at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:38) ... 45 more Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) ... 50 more 2019/10/09 14.38.22.356 DEBUG [AWT-EventQueue-0] [DatabasePage] DataBase validation Done. 2019/10/09 14.38.33.734 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.38.33.734 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_JASPER_INTEGRATION : false 2019/10/09 14.38.35.768 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2019/10/09 14.38.35.769 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: "QA_DB_server" 2019/10/09 14.38.35.769 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: mdb_qa 2019/10/09 14.38.35.770 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 50895 2019/10/09 14.38.35.770 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2019/10/09 14.38.35.770 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: servicecatalog 2019/10/09 14.38.35.770 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.38.35.823 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.38.35.826 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.38.35.881 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2019/10/09 14.38.35.881 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2019/10/09 14.38.35.881 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2019/10/09 14.38.35.881 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2019/10/09 14.38.35.883 ERROR [AWT-EventQueue-0] [DatabaseHelper] Checking for SQLServer client sqlcmd threw exception. 2019/10/09 14.38.35.883 ERROR [AWT-EventQueue-0] [MDBValidator] SU2003 java.lang.Exception: SU2003 at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:225) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:71) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:127) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1228) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: com.ca.smsi.installcore.exceptions.CmdFailedException: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:49) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:219) ... 44 more Caused by: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:171) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:104) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:41) at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:38) ... 45 more Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) ... 50 more 2019/10/09 14.38.35.884 DEBUG [AWT-EventQueue-0] [DatabasePage] DataBase validation Done. 2019/10/09 14.39.09.661 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.39.09.661 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_JASPER_INTEGRATION : false 2019/10/09 14.39.14.882 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2019/10/09 14.39.14.883 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: "QA_DB_server" 2019/10/09 14.39.14.883 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: mdb_qa 2019/10/09 14.39.14.884 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 50895 2019/10/09 14.39.14.884 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2019/10/09 14.39.14.884 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: servicecatalog 2019/10/09 14.39.14.884 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.39.14.939 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.39.14.942 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.39.14.992 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2019/10/09 14.39.14.993 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2019/10/09 14.39.14.993 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2019/10/09 14.39.14.993 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2019/10/09 14.39.14.995 ERROR [AWT-EventQueue-0] [DatabaseHelper] Checking for SQLServer client sqlcmd threw exception. 2019/10/09 14.39.14.995 ERROR [AWT-EventQueue-0] [MDBValidator] SU2003 java.lang.Exception: SU2003 at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:225) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:71) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:127) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1228) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: com.ca.smsi.installcore.exceptions.CmdFailedException: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:49) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:219) ... 44 more Caused by: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:171) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:104) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:41) at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:38) ... 45 more Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) ... 50 more 2019/10/09 14.39.14.996 DEBUG [AWT-EventQueue-0] [DatabasePage] DataBase validation Done. 2019/10/09 14.39.45.311 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.39.45.311 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_JASPER_INTEGRATION : false 2019/10/09 14.39.47.609 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2019/10/09 14.39.47.609 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: "QA_DB_server" 2019/10/09 14.39.47.609 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: mdb_qa 2019/10/09 14.39.47.609 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 50895 2019/10/09 14.39.47.611 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2019/10/09 14.39.47.611 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: servicecatalog 2019/10/09 14.39.47.611 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.39.47.666 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.39.47.669 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.39.47.717 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2019/10/09 14.39.47.718 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2019/10/09 14.39.47.718 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2019/10/09 14.39.47.718 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2019/10/09 14.39.47.720 ERROR [AWT-EventQueue-0] [DatabaseHelper] Checking for SQLServer client sqlcmd threw exception. 2019/10/09 14.39.47.720 ERROR [AWT-EventQueue-0] [MDBValidator] SU2003 java.lang.Exception: SU2003 at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:225) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDBAUser(DatabaseHelper.java:71) at com.ca.smsi.installcore.model.MDBValidator.validate(MDBValidator.java:59) at com.ca.smsi.installcore.model.MDBConfig.validate(MDBConfig.java:23) at com.ca.smsi.wizard.WizardPage.validateConfig(WizardPage.java:127) at com.ca.smsi.installui.wizard.DatabasePage.validateConfig(DatabasePage.java:1228) at com.ca.smsi.wizard.Wizard.next(Wizard.java:774) at com.ca.smsi.wizard.Wizard.actionPerformed(Wizard.java:456) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.awt.EventQueue$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: com.ca.smsi.installcore.exceptions.CmdFailedException: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:49) at com.ca.smsi.installcore.Database.DatabaseHelper.verifyDbClient(DatabaseHelper.java:219) ... 44 more Caused by: java.io.IOException: Cannot run program "sqlcmd": CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:171) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:104) at com.ca.smsi.installcore.util.RuntimeWrapper.exec(RuntimeWrapper.java:41) at com.ca.smsi.installcore.util.CmdLineUtility.executeCommand(CmdLineUtility.java:38) ... 45 more Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) ... 50 more 2019/10/09 14.39.47.721 DEBUG [AWT-EventQueue-0] [DatabasePage] DataBase validation Done. 2019/10/09 14.39.51.639 DEBUG [AWT-EventQueue-0] [ActiveProcessHolder] Detected OS (1-Windows, 1-Linux, 2-Solaris, 3-AIX, 4-HP ) : 0 2019/10/09 14.39.51.640 INFO [AWT-EventQueue-0] [ActiveProcessHolder] Loading library : E:\\java\bin\winuser_jni.dll 2019/10/09 14.40.06.267 DEBUG [main] [LanguagesModel] Default Locale Code: en_US 2019/10/09 14.40.06.271 DEBUG [main] [LanguagesModel] List of Supported Locales: [en_US, pt_BR, fr_FR, fr_CA, de_DE, it_IT, ja_JP, es_ES, zh_CN] 2019/10/09 14.40.06.272 INFO [main] [LanguagesModel] System Locale: en_US is in the supported list. 2019/10/09 14.40.08.473 INFO [main] [InstallerUI] Starting common installer.... 0 2019/10/09 14.40.08.477 INFO [main] [ConfigurationModel] Value of javaHome in ConfigurationModel : E:\java\jre 2019/10/09 14.40.08.477 INFO [main] [InstallationManager] Initializing Configuration Model 2019/10/09 14.40.08.477 INFO [main] [InstallationManager] User Dir: E:\ 2019/10/09 14.40.08.483 INFO [main] [InstallationManager] Loading SDM config properties file: E:\\config\sdm_config.properties 2019/10/09 14.40.08.497 DEBUG [main] [CommonUtil] Loading the properties E:\\config\sdm_config.properties 2019/10/09 14.40.08.499 INFO [main] [InstallationManager] Loading SLCM config properties file: E:\\config\slcm_config.properties 2019/10/09 14.40.08.499 DEBUG [main] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.40.08.501 INFO [main] [InstallationManager] Loading ITAM config properties file: E:\\config\itam_config.properties 2019/10/09 14.40.08.502 DEBUG [main] [CommonUtil] Loading the properties E:\\config\itam_config.properties 2019/10/09 14.40.08.503 INFO [main] [InstallationManager] Loading OSOP config properties file: E:\\config\osop_config.properties 2019/10/09 14.40.08.503 DEBUG [main] [CommonUtil] Loading the properties E:\\config\osop_config.properties 2019/10/09 14.40.08.505 INFO [main] [InstallationManager] Loading MDB config properties file: E:\\config\mdb_config.properties 2019/10/09 14.40.08.505 DEBUG [main] [CommonUtil] Loading the properties E:\\config\mdb_config.properties 2019/10/09 14.40.08.507 INFO [main] [InstallationManager] Loading PAM config properties file: E:\\config\pam_config.properties 2019/10/09 14.40.08.508 DEBUG [main] [CommonUtil] Loading the properties E:\\config\pam_config.properties 2019/10/09 14.40.08.509 INFO [main] [InstallationManager] Loading L1 Analyst config properties file: E:\\config\analyst_config.properties 2019/10/09 14.40.08.510 DEBUG [main] [CommonUtil] Loading the properties E:\\config\analyst_config.properties 2019/10/09 14.40.08.512 INFO [main] [InstallationManager] Loading Search Server config properties file: E:\\config\search_config.properties 2019/10/09 14.40.08.512 DEBUG [main] [CommonUtil] Loading the properties E:\\config\search_config.properties 2019/10/09 14.40.08.513 INFO [main] [InstallationManager] Loading Chat Server config properties file: E:\\config\chat_config.properties 2019/10/09 14.40.08.514 DEBUG [main] [CommonUtil] Loading the properties E:\\config\chat_config.properties 2019/10/09 14.40.08.515 INFO [main] [InstallationManager] Loading Datamart config properties file: E:\\config\datamart_config.properties 2019/10/09 14.40.08.516 DEBUG [main] [CommonUtil] Loading the properties E:\\config\datamart_config.properties 2019/10/09 14.40.08.520 INFO [main] [ConfigUIUtils] NX_ROOT => null 2019/10/09 14.40.08.521 INFO [main] [ConfigUIUtils] java.library.path => .\\java\\bin;C:\\share\\dtn-416.l10n_all.DVD1\\CASM_DVD\\java\\bin 2019/10/09 14.40.08.521 INFO [main] [ConfigUIUtils] os.name => Windows Server 2012 R2 2019/10/09 14.40.08.521 INFO [main] [ConfigUIUtils] user.name => adminchitraj 2019/10/09 14.40.08.523 INFO [main] [SDMInfo] SDM installationlocation (NX_ROOT) is : 2019/10/09 14.40.08.525 DEBUG [main] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.40.08.525 DEBUG [main] [Configuration] Printing of all properties starts : < MDBConfig > 2019/10/09 14.40.08.526 DEBUG [main] [Configuration] Total properties # 11 for class MDBConfig 2019/10/09 14.40.08.526 DEBUG [main] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.40.08.526 DEBUG [main] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2019/10/09 14.40.08.526 DEBUG [main] [Configuration] mdb.database.name=>mdb 2019/10/09 14.40.08.526 DEBUG [main] [Configuration] mdb.database.oraindexsize=>400 2019/10/09 14.40.08.527 DEBUG [main] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2019/10/09 14.40.08.527 DEBUG [main] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2019/10/09 14.40.08.527 DEBUG [main] [Configuration] mdb.database.instance=> 2019/10/09 14.40.08.527 DEBUG [main] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2019/10/09 14.40.08.527 DEBUG [main] [Configuration] mdb.database.server=>"QA_server" 2019/10/09 14.40.08.527 DEBUG [main] [Configuration] mdb.database.oradatasize=>4000 2019/10/09 14.40.08.527 DEBUG [main] [Configuration] mdb.database.sql.db.user=>mdbadmin 2019/10/09 14.40.08.528 DEBUG [main] [Configuration] mdb.database.manifest=>APM_CDB 2019/10/09 14.40.08.528 DEBUG [main] [Configuration] Printing of all properties ends. 2019/10/09 14.40.08.528 DEBUG [main] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.40.08.529 DEBUG [main] [CommonUtil] Loading the properties E:\\config\common_config.properties 2019/10/09 14.40.08.534 INFO [main] [InstallationManager] Completed loading default configuration files. 2019/10/09 14.40.08.537 INFO [main] [AutoDetectManager] SDM Installed :false 2019/10/09 14.40.08.574 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.601 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.627 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.653 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.680 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.706 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.733 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.760 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.786 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.813 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.839 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.882 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.908 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.947 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.08.974 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.09.000 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.09.001 DEBUG [main] [SLCMHelper] InstallLocation: null, DisplayVersion: null 2019/10/09 14.40.09.005 DEBUG [main] [ITAMHelper] APMInstallVersion: null 2019/10/09 14.40.09.031 DEBUG [main] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.40.09.044 DEBUG [main] [OSOPHelper] Could not detect Self service installation 2019/10/09 14.40.09.046 INFO [main] [AutoDetectManager] L1 Analyst Components Installed :false 2019/10/09 14.40.09.047 INFO [main] [AutoDetectManager] SearchServer Components Installed :false 2019/10/09 14.40.09.048 INFO [main] [AutoDetectManager] ChatServer Components Installed :false 2019/10/09 14.40.09.050 INFO [main] [AutoDetectManager] Datamart Installed :false 2019/10/09 14.40.09.050 DEBUG [main] [InstallerUI] Iterating the current Directory : E:\ 2019/10/09 14.40.09.052 DEBUG [main] [InstallerUI] Processing the Directory: config 2019/10/09 14.40.09.052 DEBUG [main] [InstallerUI] Processing the Directory: DBCleanupUtility 2019/10/09 14.40.09.053 DEBUG [main] [InstallerUI] Processing the Directory: doc 2019/10/09 14.40.09.053 DEBUG [main] [InstallerUI] Processing the Directory: filestore 2019/10/09 14.40.09.053 DEBUG [main] [InstallerUI] Processing the Directory: java 2019/10/09 14.40.09.054 DEBUG [main] [InstallerUI] Processing the Directory: lib 2019/10/09 14.40.09.054 DEBUG [main] [InstallerUI] Processing the Directory: patches 2019/10/09 14.40.09.055 DEBUG [main] [InstallerUI] Processing the Directory: products 2019/10/09 14.40.09.056 DEBUG [main] [InstallerUI] Processing the Directory: scripts 2019/10/09 14.40.09.057 INFO [main] [InstallerUI] Return value from getInstallerType method : INSTALLERANDVALUEPACK 2019/10/09 14.40.09.057 INFO [main] [InstallerUI] Installer type is 2 2019/10/09 14.40.09.183 INFO [main] [Wizard] Initializing the Wizard Model 2019/10/09 14.40.09.455 INFO [main] [WizardMediator] Installer Type : 2 showInstallerPages : true showPatchPages : true 2019/10/09 14.40.09.477 DEBUG [main] [LanguagesModel] Auto selecting locale from dropdown. United States ,DisplayLanguage:English 2019/10/09 14.40.09.478 DEBUG [main] [LanguagePage] Changing the text to default OS locale. 2019/10/09 14.40.09.536 DEBUG [main] [LicensePage] Loading license from : E:\/filestore/common/resources/license/ 2019/10/09 14.40.17.488 DEBUG [AWT-EventQueue-0] [CommonComponentLaunchPage] path of sdmFile is E:\products\SDM\setup.exe 2019/10/09 14.40.19.923 INFO [AWT-EventQueue-0] [ProductSelection] Setting path of SC location : C:\Program Files (x86)\CA\SC 2019/10/09 14.40.19.924 INFO [AWT-EventQueue-0] [ProductSelection] Shared component getCanonicalPath : C:\Program Files (x86)\CA\SC 2019/10/09 14.40.19.924 DEBUG [AWT-EventQueue-0] [ProductSelection] Installer Type : 2 showInstallerNodes : true showPatchNodes : true envHidePatchNodes : 1 isPatchFolderAvailable : true 2019/10/09 14.40.19.924 INFO [AWT-EventQueue-0] [ProductSelection] Hiding all patch nodes. showPatchNodes : false 2019/10/09 14.40.20.046 DEBUG [AWT-EventQueue-0] [SDMSupportAutomationPage] In SDM Support Automation Init ServerType 2019/10/09 14.40.20.148 DEBUG [AWT-EventQueue-0] [WizardPage] Name: company_name....Text: Unified Self-Service 2019/10/09 14.40.20.205 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Selecting combo value as for Conventional : Primary 2019/10/09 14.40.20.206 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] Setting path of sdmLocation : C:\Program Files (x86)\CA\Service Desk Manager 2019/10/09 14.40.20.207 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getCanonicalPath : C:\Program Files (x86)\CA\Service Desk Manager 2019/10/09 14.40.20.207 INFO [AWT-EventQueue-0] [SDMProductSelectionPage] sdmLocation.getpath : C:\Program Files (x86)\CA\Service Desk Manager 2019/10/09 14.40.20.249 INFO [AWT-EventQueue-0] [DatamartPage] Setting path of Datamart location : C:\Program Files\CA\Datamart 2019/10/09 14.40.20.250 INFO [AWT-EventQueue-0] [DatamartPage] Datamart getCanonicalPath : C:\Program Files\CA\Datamart 2019/10/09 14.40.20.250 INFO [AWT-EventQueue-0] [WizardMediator] SDM_IS_UPGRADE : 2019/10/09 14.40.20.250 INFO [AWT-EventQueue-0] [WizardMediator] SLCM_IS_UPGRADE : 2019/10/09 14.40.20.251 INFO [AWT-EventQueue-0] [WizardMediator] ITAM_IS_UPGRADE : 2019/10/09 14.40.20.251 INFO [AWT-EventQueue-0] [WizardMediator] OSOP_IS_UPGRADE : 2019/10/09 14.40.26.450 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.40.26.451 INFO [AWT-EventQueue-0] [DatabasePage] Value of JUST_JASPER_INTEGRATION : false 2019/10/09 14.41.22.338 DEBUG [AWT-EventQueue-0] [DatabasePage] In DB validate page. 2019/10/09 14.41.22.339 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.server....Text: "QA_DB_server" 2019/10/09 14.41.22.339 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.instance....Text: mdb_qa 2019/10/09 14.41.22.340 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.port....Text: 50895 2019/10/09 14.41.22.340 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.name....Text: mdb 2019/10/09 14.41.22.340 DEBUG [AWT-EventQueue-0] [WizardPage] Name: mdb.database.user....Text: servicecatalog 2019/10/09 14.41.22.340 INFO [AWT-EventQueue-0] [DatabasePage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.41.24.192 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.41.24.292 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.41.24.374 DEBUG [AWT-EventQueue-0] [MDBValidator] With in MDB Validator... 2019/10/09 14.41.24.377 INFO [AWT-EventQueue-0] [DatabaseHelper] Starting verifyDbClient... 2019/10/09 14.41.24.377 INFO [AWT-EventQueue-0] [DatabaseHelper] Verifying database...mssql 2019/10/09 14.41.24.378 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Command process started 2019/10/09 14.41.24.476 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Microsoft (R) SQL Server Command Line Tool 2019/10/09 14.41.24.476 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Version 11.0.2100.60 NT x64 2019/10/09 14.41.24.476 DEBUG [AWT-EventQueue-0] [CmdLineUtility] Copyright (c) 2012 Microsoft. All rights reserved. 2019/10/09 14.41.24.477 DEBUG [AWT-EventQueue-0] [CmdLineUtility] 2019/10/09 14.41.24.477 DEBUG [AWT-EventQueue-0] [CmdLineUtility] usage: Sqlcmd [-U login id] [-P password] 2019/10/09 14.41.24.477 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-S server] [-H hostname] [-E trusted connection] 2019/10/09 14.41.24.477 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-N Encrypt Connection][-C Trust Server Certificate] 2019/10/09 14.41.24.477 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-d use database name] [-l login timeout] [-t query timeout] 2019/10/09 14.41.24.478 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-h headers] [-s colseparator] [-w screen width] 2019/10/09 14.41.24.478 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-a packetsize] [-e echo input] [-I Enable Quoted Identifiers] 2019/10/09 14.41.24.478 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-c cmdend] [-L[c] list servers[clean output]] 2019/10/09 14.41.24.479 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-q "cmdline query"] [-Q "cmdline query" and exit] 2019/10/09 14.41.24.479 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-m errorlevel] [-V severitylevel] [-W remove trailing spaces] 2019/10/09 14.41.24.479 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-u unicode output] [-r[0|1] msgs to stderr] 2019/10/09 14.41.24.479 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-i inputfile] [-o outputfile] [-z new password] 2019/10/09 14.41.24.479 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-f | i:[,o:]] [-Z new password and exit] 2019/10/09 14.41.24.479 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-k[1|2] remove[replace] control characters] 2019/10/09 14.41.24.480 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-y variable length type display width] 2019/10/09 14.41.24.480 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-Y fixed length type display width] 2019/10/09 14.41.24.480 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-p[1] print statistics[colon format]] 2019/10/09 14.41.24.480 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-R use client regional setting] 2019/10/09 14.41.24.480 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-K application intent] 2019/10/09 14.41.24.481 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-M multisubnet failover] 2019/10/09 14.41.24.481 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-b On error batch abort] 2019/10/09 14.41.24.481 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-v var = "value"...] [-A dedicated admin connection] 2019/10/09 14.41.24.481 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-X[1] disable commands, startup script, environment variables [and exit]] 2019/10/09 14.41.24.481 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-x disable variable substitution] 2019/10/09 14.41.24.482 DEBUG [AWT-EventQueue-0] [CmdLineUtility] [-? show syntax summary] 2019/10/09 14.41.24.482 INFO [AWT-EventQueue-0] [CmdLineUtility] Command executed Sucessfully 2019/10/09 14.41.24.482 INFO [AWT-EventQueue-0] [DatabaseHelper] verifyDbClient is successful... 2019/10/09 14.41.24.484 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2019/10/09 14.41.24.532 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://"QA_DB_server":50895;SelectMethod=cursor 2019/10/09 14.41.24.533 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully validated the port number 2019/10/09 14.41.24.533 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2019/10/09 14.41.24.586 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://"QA_DB_server":50895;instanceName=mdb_qa;SelectMethod=cursor 2019/10/09 14.41.24.587 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully validated the instance name 2019/10/09 14.41.24.588 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2019/10/09 14.41.24.633 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://"QA_DB_server":50895;SelectMethod=cursor 2019/10/09 14.41.24.638 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2019/10/09 14.41.24.690 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://"QA_DB_server":50895;SelectMethod=cursor 2019/10/09 14.41.24.698 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2019/10/09 14.41.24.745 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://"QA_DB_server":50895;SelectMethod=cursor 2019/10/09 14.41.24.746 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully validated the port number 2019/10/09 14.41.24.746 DEBUG [AWT-EventQueue-0] [ConfigureSQLServer] Successfully loaded SQL Server JDBC driver. 2019/10/09 14.41.24.796 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully connected to SQL Server using Connect String: jdbc:sqlserver://"QA_DB_server":50895;instanceName=mdb_qa;SelectMethod=cursor 2019/10/09 14.41.24.799 INFO [AWT-EventQueue-0] [ConfigureSQLServer] Successfully validated the instance name 2019/10/09 14.41.24.799 DEBUG [AWT-EventQueue-0] [DatabasePage] Initializing all configurations from database. 2019/10/09 14.41.24.799 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.41.24.847 DEBUG [AWT-EventQueue-0] [DatabasePersister] Fetching the configurations of machinename in "QA_server" , common 2019/10/09 14.41.24.852 INFO [AWT-EventQueue-0] [DatabaseManager] ************************************************************************************* 2019/10/09 14.41.24.853 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :8 KEY (cabi.admin) Value (administrator) 2019/10/09 14.41.24.853 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :8 KEY (cabi.cms.port) Value (6400) 2019/10/09 14.41.24.853 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :8 KEY (cabi.server.port) Value (8080) 2019/10/09 14.41.24.853 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (casm.admin.user.name) Value (CASMAdmin) 2019/10/09 14.41.24.853 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (casm.admin.user.pass) Value (z6IFBggOc8YJ28ZQtg1w7Dun3sLi6O5YD//W3AjvBGXlDBX8NIDXDTzhtPYpEh0CHthYYGCY5n8=) 2019/10/09 14.41.24.854 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product (9) <<<< Checking key (casm.admin.user.pass) 2019/10/09 14.41.24.872 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (casm.admin.user.pass.confirm) Value (y7mVmEWg/cwhlk0kzxSO0MpLmrvJkGOGhtdQHQPPOt5tm+4PZT+4BW0+9UI6B/ZuoBoFNG7wsRY=) 2019/10/09 14.41.24.873 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product (9) <<<< Checking key (casm.admin.user.pass.confirm) 2019/10/09 14.41.24.873 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (common.casm.admin.password) Value (wV5z53iaXHchE8bO3E7WEhgJz13P53K3byk/zRMtdy5fu4gOfk6vzZVt7CHYtWgQwYRbTInPvU0=) 2019/10/09 14.41.24.873 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product (9) <<<< Checking key (common.casm.admin.password) 2019/10/09 14.41.24.874 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (common.casm.admin.user) Value (CASMAdmin) 2019/10/09 14.41.24.874 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (confirm.password) Value (9dKC090VJGxoCI0qN8AEo2tYt/TPXXJ55wYpxryKkFG0BaeV9f42fHiUGaOay8+iEB2uqiwSQ0k=) 2019/10/09 14.41.24.874 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product (6) <<<< Checking key (confirm.password) 2019/10/09 14.41.24.875 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.instance) Value (MDB_QA) 2019/10/09 14.41.24.875 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.manifest) Value (APM_CDB) 2019/10/09 14.41.24.875 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.mdbadminuser) Value (mdbadmin) 2019/10/09 14.41.24.875 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.name) Value (mdb) 2019/10/09 14.41.24.876 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.oradatasize) Value (4000) 2019/10/09 14.41.24.876 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.oradatatblspace) Value (MDB_DATA) 2019/10/09 14.41.24.876 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.oraindexsize) Value (400) 2019/10/09 14.41.24.876 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.oraindextblspace) Value (MDB_INDEX) 2019/10/09 14.41.24.876 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.password) Value (dVsHvaSQMhbF2q0Ie8/9uMtnRUZ1EbUtmWGjDfLa9VGN/SwyYOx1htx+2Ezy4ajRA/KplIQAwCM=) 2019/10/09 14.41.24.876 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product (6) <<<< Checking key (mdb.database.password) 2019/10/09 14.41.24.877 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.port) Value (50895) 2019/10/09 14.41.24.877 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.server) Value ("QA_DB_server") 2019/10/09 14.41.24.877 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.sql.db.password) Value (TOVBDLsOivkJe1fWOh5omw2i2fIRn57OVlsdPBmazu5czlItyT2eJlNLEhVD7LCWGFneM6wv8Ro=) 2019/10/09 14.41.24.877 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product (6) <<<< Checking key (mdb.database.sql.db.password) 2019/10/09 14.41.24.878 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.sql.db.user) Value (mdbadmin) 2019/10/09 14.41.24.878 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.type) Value (mssql) 2019/10/09 14.41.24.878 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.user) Value (ServiceDesk) 2019/10/09 14.41.24.878 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.database.workspace) Value (APM_CDB-1.0) 2019/10/09 14.41.24.879 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :6 KEY (mdb.details.skipped) Value (0) 2019/10/09 14.41.24.879 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :7 KEY (pam.process.path) Value (/) 2019/10/09 14.41.24.879 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :7 KEY (pam.provider.url) Value () 2019/10/09 14.41.24.879 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :7 KEY (pam.provider.user.name) Value (pamadmin) 2019/10/09 14.41.24.879 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :7 KEY (pam.smtp.server) Value () 2019/10/09 14.41.24.879 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.allow.integration) Value (1) 2019/10/09 14.41.24.880 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.integration.user) Value (CASMAdmin) 2019/10/09 14.41.24.880 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.main.server.hostname) Value (ui2qcaap001xca) 2019/10/09 14.41.24.880 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.main.server.webport) Value (8096) 2019/10/09 14.41.24.880 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.port.number) Value (8096) 2019/10/09 14.41.24.880 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.privileged.user) Value (ServiceDesk) 2019/10/09 14.41.24.880 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.privileged.user.password) Value (gXvVBldkQoxVzMyjZ4Jr4nRX2ilC0YUbrWCAVNIqfldlpD/IWixc38PRLmA+ty10rFPH0aauFCQ=) 2019/10/09 14.41.24.880 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product (9) <<<< Checking key (sdm.privileged.user.password) 2019/10/09 14.41.24.881 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.restport.number) Value (8050) 2019/10/09 14.41.24.881 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.restservices.hostname) Value (ui2qcaap005x) 2019/10/09 14.41.24.881 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.slump.port) Value (2100) 2019/10/09 14.41.24.881 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.type.conventional) Value (0) 2019/10/09 14.41.24.882 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.webservices.hostname) Value (ui2qcaap005x) 2019/10/09 14.41.24.882 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.webservices.url) Value (http://ui2qcaap005x:8096/axis/services/USD_R11_WebService?wsdl) 2019/10/09 14.41.24.882 DEBUG [AWT-EventQueue-0] [DatabaseManager] Product :9 KEY (sdm.ws_key_file_id) Value (1) 2019/10/09 14.41.24.882 INFO [AWT-EventQueue-0] [DatabaseManager] ************************************************************************************* 2019/10/09 14.41.24.882 INFO [AWT-EventQueue-0] [DatabaseManager] ******************************* End Points **************************************** 2019/10/09 14.41.24.882 DEBUG [AWT-EventQueue-0] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.41.24.882 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : < EndPointConfig > 2019/10/09 14.41.24.883 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 19 for class EndPointConfig 2019/10/09 14.41.24.883 DEBUG [AWT-EventQueue-0] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.41.24.883 DEBUG [AWT-EventQueue-0] [Configuration] sdm.restservices.hostname=>ui2qcaap005x 2019/10/09 14.41.24.887 DEBUG [AWT-EventQueue-0] [Configuration] sdm.restport.number=>8050 2019/10/09 14.41.24.887 DEBUG [AWT-EventQueue-0] [Configuration] sdm.webservices.url=>http://ui2qcaap005x:8096/axis/services/USD_R11_WebService?wsdl 2019/10/09 14.41.24.887 DEBUG [AWT-EventQueue-0] [Configuration] sdm.port.number=>8096 2019/10/09 14.41.24.887 DEBUG [AWT-EventQueue-0] [Configuration] casm.admin.user.pass.confirm=> 2019/10/09 14.41.24.888 DEBUG [AWT-EventQueue-0] [Configuration] sdm.privileged.user=>ServiceDesk 2019/10/09 14.41.24.888 DEBUG [AWT-EventQueue-0] [Configuration] sdm.privileged.user.password=> 2019/10/09 14.41.24.888 DEBUG [AWT-EventQueue-0] [Configuration] sdm.type.conventional=>0 2019/10/09 14.41.24.888 DEBUG [AWT-EventQueue-0] [Configuration] sdm.main.server.hostname=>ui2qcaap001xca 2019/10/09 14.41.24.888 DEBUG [AWT-EventQueue-0] [Configuration] sdm.main.server.webport=>8096 2019/10/09 14.41.24.888 DEBUG [AWT-EventQueue-0] [Configuration] sdm.slump.port=>2100 2019/10/09 14.41.24.888 DEBUG [AWT-EventQueue-0] [Configuration] sdm.webservices.hostname=>ui2qcaap005x 2019/10/09 14.41.24.889 DEBUG [AWT-EventQueue-0] [Configuration] sdm.integration.user=>CASMAdmin 2019/10/09 14.41.24.889 DEBUG [AWT-EventQueue-0] [Configuration] sdm.ws_key_file_id=>1 2019/10/09 14.41.24.889 DEBUG [AWT-EventQueue-0] [Configuration] sdm.allow.integration=>1 2019/10/09 14.41.24.889 DEBUG [AWT-EventQueue-0] [Configuration] common.casm.admin.user=>CASMAdmin 2019/10/09 14.41.24.889 DEBUG [AWT-EventQueue-0] [Configuration] casm.admin.user.name=>CASMAdmin 2019/10/09 14.41.24.889 DEBUG [AWT-EventQueue-0] [Configuration] casm.admin.user.pass=> 2019/10/09 14.41.24.889 DEBUG [AWT-EventQueue-0] [Configuration] common.casm.admin.password=> 2019/10/09 14.41.24.890 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2019/10/09 14.41.24.890 DEBUG [AWT-EventQueue-0] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.41.24.890 INFO [AWT-EventQueue-0] [DatabaseManager] ************************************************************************************ 2019/10/09 14.41.24.890 DEBUG [AWT-EventQueue-0] [DatabasePage] DataBase validation Done. 2019/10/09 14.41.24.945 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.41.24.948 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.41.25.002 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for hostname (ui2qcaap001xca) 2019/10/09 14.41.25.002 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for (ui2qcaap001xca) . 2019/10/09 14.41.25.051 DEBUG [AWT-EventQueue-0] [DatabasePersister] Got server details from usp_servers. Record count : 1 2019/10/09 14.41.25.051 INFO [AWT-EventQueue-0] [GRHelper] Machine Name: ui2qcaap001xca, Server Type: 2 2019/10/09 14.41.25.052 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for hostname (ui2qcaap001xcb) 2019/10/09 14.41.25.052 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for (ui2qcaap001xcb) . 2019/10/09 14.41.25.102 DEBUG [AWT-EventQueue-0] [DatabasePersister] Got server details from usp_servers. Record count : 1 2019/10/09 14.41.25.102 INFO [AWT-EventQueue-0] [GRHelper] Machine Name: ui2qcaap001xcb, Server Type: 3 2019/10/09 14.41.25.103 DEBUG [AWT-EventQueue-0] [SDMUtils] Get usp_server info for hostname (ui2qcaap005x) 2019/10/09 14.41.25.103 INFO [AWT-EventQueue-0] [DatabasePersister] Getting server details from usp_servers for (ui2qcaap005x) . 2019/10/09 14.41.25.156 DEBUG [AWT-EventQueue-0] [DatabasePersister] Got server details from usp_servers. Record count : 1 2019/10/09 14.41.25.156 INFO [AWT-EventQueue-0] [GRHelper] Machine Name: ui2qcaap005x, Server Type: 4 2019/10/09 14.41.25.161 INFO [AWT-EventQueue-0] [GuidanceReportPage] Skipping patch inforamtion as this is pre-deployment summary 2019/10/09 14.41.32.271 INFO [AWT-EventQueue-0] [TaskManager] In loadTaskSession. Task manager size : 0 is session loaded : true 2019/10/09 14.41.32.317 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? AND lower(machinename)= ? 2019/10/09 14.41.32.320 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking XXX_patch.xml for all supported products. 2019/10/09 14.41.32.321 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking SDM_patch.xml for all updates. 2019/10/09 14.41.32.322 DEBUG [AWT-EventQueue-0] [ParserUtil] creating SDM's parser now ! 2019/10/09 14.41.32.806 INFO [AWT-EventQueue-0] [PatchXmlFileParser] Parsing of E:\/patches/SDM_patch.xml done. 2019/10/09 14.41.32.807 DEBUG [AWT-EventQueue-0] [ParserUtil] SDM's parser created and added to the ParserMap 2019/10/09 14.41.32.807 DEBUG [AWT-EventQueue-0] [ParserUtil] creating COLLABSRVR's parser now ! 2019/10/09 14.41.32.824 INFO [AWT-EventQueue-0] [PatchXmlFileParser] Parsing of E:\/patches/COLLABSRVR_patch.xml done. 2019/10/09 14.41.32.824 DEBUG [AWT-EventQueue-0] [ParserUtil] COLLABSRVR's parser created and added to the ParserMap 2019/10/09 14.41.32.824 DEBUG [AWT-EventQueue-0] [ParserUtil] creating DATAMART's parser now ! 2019/10/09 14.41.32.825 WARN [AWT-EventQueue-0] [PatchXmlFileParser] Unable to read patches information from file [E:\/patches/DATAMART_patch.xml] for product ID [DATAMART]. Either file doesn't exists or doesn't have permission to access it. 2019/10/09 14.41.32.825 WARN [AWT-EventQueue-0] [ParserUtil] Unable to to create parser for DATAMART's xml 2019/10/09 14.41.32.825 DEBUG [AWT-EventQueue-0] [ParserUtil] creating ITAM's parser now ! 2019/10/09 14.41.32.826 WARN [AWT-EventQueue-0] [PatchXmlFileParser] Unable to read patches information from file [E:\/patches/ITAM_patch.xml] for product ID [ITAM]. Either file doesn't exists or doesn't have permission to access it. 2019/10/09 14.41.32.826 WARN [AWT-EventQueue-0] [ParserUtil] Unable to to create parser for ITAM's xml 2019/10/09 14.41.32.826 DEBUG [AWT-EventQueue-0] [ParserUtil] creating SEARCHSRVR's parser now ! 2019/10/09 14.41.32.826 WARN [AWT-EventQueue-0] [PatchXmlFileParser] Unable to read patches information from file [E:\/patches/SEARCHSRVR_patch.xml] for product ID [SEARCHSRVR]. Either file doesn't exists or doesn't have permission to access it. 2019/10/09 14.41.32.827 WARN [AWT-EventQueue-0] [ParserUtil] Unable to to create parser for SEARCHSRVR's xml 2019/10/09 14.41.32.827 DEBUG [AWT-EventQueue-0] [ParserUtil] creating SLCM's parser now ! 2019/10/09 14.41.32.842 INFO [AWT-EventQueue-0] [PatchXmlFileParser] Parsing of E:\/patches/SLCM_patch.xml done. 2019/10/09 14.41.32.843 DEBUG [AWT-EventQueue-0] [ParserUtil] SLCM's parser created and added to the ParserMap 2019/10/09 14.41.32.843 DEBUG [AWT-EventQueue-0] [ParserUtil] creating USS's parser now ! 2019/10/09 14.41.32.858 INFO [AWT-EventQueue-0] [PatchXmlFileParser] Parsing of E:\/patches/USS_patch.xml done. 2019/10/09 14.41.32.858 DEBUG [AWT-EventQueue-0] [ParserUtil] USS's parser created and added to the ParserMap 2019/10/09 14.41.32.858 DEBUG [AWT-EventQueue-0] [ParserUtil] creating XFLOW's parser now ! 2019/10/09 14.41.32.873 INFO [AWT-EventQueue-0] [PatchXmlFileParser] Parsing of E:\/patches/XFLOW_patch.xml done. 2019/10/09 14.41.32.873 DEBUG [AWT-EventQueue-0] [ParserUtil] XFLOW's parser created and added to the ParserMap 2019/10/09 14.41.32.873 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting latest Binary/Co-req/Locale patch information for product [SDM]. 2019/10/09 14.41.32.873 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Checking file in Binary or Coreq patch folder for patch [17.1] 2019/10/09 14.41.32.874 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Searching patchName [goa-167_cum_C] file in path [E:\\patches\SDM\17_1\Binaries] 2019/10/09 14.41.32.874 DEBUG [AWT-EventQueue-0] [PatchUtil] Getting list of files (with extn 'Compressed files', 'caz','tar', 'z') from location : E:\\patches\SDM\17_1\Binaries 2019/10/09 14.41.32.903 DEBUG [AWT-EventQueue-0] [PatchUtil] Found files in folder : E:\\patches\SDM\17_1\Binaries 2019/10/09 14.41.32.903 DEBUG [AWT-EventQueue-0] [PatchUtil] Adding files to list : E:\patches\SDM\17_1\Binaries\goa-167_cum_C.caz 2019/10/09 14.41.32.903 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] [E:\patches\SDM\17_1\Binaries\goa-167_cum_C.caz] 2019/10/09 14.41.32.904 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Compare [goa-167_cum_C] with [goa-167_cum_C] 2019/10/09 14.41.32.904 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Binary or Coreq or Locale patch file found for patch [17.1] 2019/10/09 14.41.32.904 INFO [AWT-EventQueue-0] [ProductSelection] Unable to find SDM patch level. 2019/10/09 14.41.32.905 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting patch list for productID : SDM from [ 17.1 ] till [null] 2019/10/09 14.41.32.905 DEBUG [AWT-EventQueue-0] [ProductSelection] SDM_BINARY_PATCH_NAME_LIST : goa-167_cum_C 2019/10/09 14.41.32.906 DEBUG [AWT-EventQueue-0] [ProductSelection] SDM_LOCALE_PATCH_NAME_LIST : T6EE263 2019/10/09 14.41.32.906 DEBUG [AWT-EventQueue-0] [ProductSelection] SDM post install steps url: https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.41.32.906 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking SLCM_patch.xml for all updates. 2019/10/09 14.41.32.906 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting latest Binary/Co-req/Locale patch information for product [SLCM]. 2019/10/09 14.41.32.906 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Checking file in Binary or Coreq patch folder for patch [17.1] 2019/10/09 14.41.32.907 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Searching patchName [T6D9310] file in path [E:\\patches\SLCM\17_1\Binaries] 2019/10/09 14.41.32.907 DEBUG [AWT-EventQueue-0] [PatchUtil] Getting list of files (with extn 'Compressed files', 'caz','tar', 'z') from location : E:\\patches\SLCM\17_1\Binaries 2019/10/09 14.41.32.915 DEBUG [AWT-EventQueue-0] [PatchUtil] Found files in folder : E:\\patches\SLCM\17_1\Binaries 2019/10/09 14.41.32.916 DEBUG [AWT-EventQueue-0] [PatchUtil] Adding files to list : E:\patches\SLCM\17_1\Binaries\T6D9310.CAZ 2019/10/09 14.41.32.916 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] [E:\patches\SLCM\17_1\Binaries\T6D9310.CAZ] 2019/10/09 14.41.32.916 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Compare [T6D9310] with [T6D9310] 2019/10/09 14.41.32.916 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Binary or Coreq or Locale patch file found for patch [17.1] 2019/10/09 14.41.32.916 INFO [AWT-EventQueue-0] [ProductSelection] Unable to find SLCM patch level. 2019/10/09 14.41.32.917 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting patch list for productID : SLCM from [ 17.1 ] till [null] 2019/10/09 14.41.32.917 DEBUG [AWT-EventQueue-0] [ProductSelection] SLCM_BINARY_PATCH_NAME_LIST : T6D9310 2019/10/09 14.41.32.917 DEBUG [AWT-EventQueue-0] [ProductSelection] SLCM post install steps url: https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.41.32.917 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking ITAM_patch.xml for all updates. 2019/10/09 14.41.32.917 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking USS_patch.xml for all updates. 2019/10/09 14.41.32.918 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting latest Binary/Co-req/Locale patch information for product [USS]. 2019/10/09 14.41.32.918 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Checking file in Binary or Coreq patch folder for patch [17.1] 2019/10/09 14.41.32.918 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Searching patchName [USS-17_1] file in path [E:\\patches\SelfService\17_1\Binaries] 2019/10/09 14.41.32.918 DEBUG [AWT-EventQueue-0] [PatchUtil] Getting list of files (with extn 'Compressed files', 'caz','tar', 'z') from location : E:\\patches\SelfService\17_1\Binaries 2019/10/09 14.41.32.927 DEBUG [AWT-EventQueue-0] [PatchUtil] Found files in folder : E:\\patches\SelfService\17_1\Binaries 2019/10/09 14.41.32.928 DEBUG [AWT-EventQueue-0] [PatchUtil] Adding files to list : E:\patches\SelfService\17_1\Binaries\USS-17_1.caz 2019/10/09 14.41.32.928 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] [E:\patches\SelfService\17_1\Binaries\USS-17_1.caz] 2019/10/09 14.41.32.928 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Compare [USS-17_1] with [USS-17_1] 2019/10/09 14.41.32.928 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Binary or Coreq or Locale patch file found for patch [17.1] 2019/10/09 14.41.32.928 INFO [AWT-EventQueue-0] [ProductSelection] Unable to find USS patch level. 2019/10/09 14.41.32.928 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting patch list for productID : USS from [ 17.1 ] till [null] 2019/10/09 14.41.32.929 DEBUG [AWT-EventQueue-0] [ProductSelection] USS_BINARY_PATCH_NAME : USS-17_1 2019/10/09 14.41.32.929 DEBUG [AWT-EventQueue-0] [ProductSelection] SelfService post install steps url: https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.41.32.929 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking xFlow_patch.xml for all updates. 2019/10/09 14.41.32.929 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting latest Binary/Co-req/Locale patch information for product [XFLOW]. 2019/10/09 14.41.32.929 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Checking file in Binary or Coreq patch folder for patch [17.1] 2019/10/09 14.41.32.930 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Searching patchName [xFlow-CUM1-17.1.0.0] file in path [E:\\patches\xFlow\xFlowAnalyst\17_1\Binaries] 2019/10/09 14.41.32.930 DEBUG [AWT-EventQueue-0] [PatchUtil] Getting list of files (with extn 'Compressed files', 'caz','tar', 'z') from location : E:\\patches\xFlow\xFlowAnalyst\17_1\Binaries 2019/10/09 14.41.32.944 DEBUG [AWT-EventQueue-0] [PatchUtil] Found files in folder : E:\\patches\xFlow\xFlowAnalyst\17_1\Binaries 2019/10/09 14.41.32.944 DEBUG [AWT-EventQueue-0] [PatchUtil] Adding files to list : E:\patches\xFlow\xFlowAnalyst\17_1\Binaries\xFlow-CUM1-17.1.0.0.caz 2019/10/09 14.41.32.944 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] [E:\patches\xFlow\xFlowAnalyst\17_1\Binaries\xFlow-CUM1-17.1.0.0.caz] 2019/10/09 14.41.32.945 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Compare [xFlow-CUM1-17.1.0.0] with [xFlow-CUM1-17.1.0.0] 2019/10/09 14.41.32.945 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Binary or Coreq or Locale patch file found for patch [17.1] 2019/10/09 14.41.32.945 INFO [AWT-EventQueue-0] [ProductSelection] Unable to find Collaboration server patch level. 2019/10/09 14.41.32.945 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting patch list for productID : XFLOW from [ 17.1 ] till [null] 2019/10/09 14.41.32.945 DEBUG [AWT-EventQueue-0] [ProductSelection] XFLOW_PATCH_NAME_LISTxFlow-CUM1-17.1.0.0 2019/10/09 14.41.32.945 DEBUG [AWT-EventQueue-0] [ProductSelection] xFlow Patch Exists true 2019/10/09 14.41.32.946 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking COLLABSRVR_patch.xml for all updates. 2019/10/09 14.41.32.946 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting latest Binary/Co-req/Locale patch information for product [COLLABSRVR]. 2019/10/09 14.41.32.946 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Checking file in Binary or Coreq patch folder for patch [17.1] 2019/10/09 14.41.32.946 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Searching patchName [CollabServer-17.1.0.0] file in path [E:\\patches\xFlow\CollaborationServer\17_1\Binaries] 2019/10/09 14.41.32.946 DEBUG [AWT-EventQueue-0] [PatchUtil] Getting list of files (with extn 'Compressed files', 'caz','tar', 'z') from location : E:\\patches\xFlow\CollaborationServer\17_1\Binaries 2019/10/09 14.41.32.956 DEBUG [AWT-EventQueue-0] [PatchUtil] Found files in folder : E:\\patches\xFlow\CollaborationServer\17_1\Binaries 2019/10/09 14.41.32.956 DEBUG [AWT-EventQueue-0] [PatchUtil] Adding files to list : E:\patches\xFlow\CollaborationServer\17_1\Binaries\CollabServer-17.1.0.0.caz 2019/10/09 14.41.32.956 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] [E:\patches\xFlow\CollaborationServer\17_1\Binaries\CollabServer-17.1.0.0.caz] 2019/10/09 14.41.32.957 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Compare [CollabServer-17.1.0.0] with [CollabServer-17.1.0.0] 2019/10/09 14.41.32.957 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Binary or Coreq or Locale patch file found for patch [17.1] 2019/10/09 14.41.32.957 INFO [AWT-EventQueue-0] [ProductSelection] Unable to find Collaboration server patch level. 2019/10/09 14.41.32.957 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting patch list for productID : COLLABSRVR from [ 17.1 ] till [null] 2019/10/09 14.41.32.957 DEBUG [AWT-EventQueue-0] [ProductSelection] COLLAB_BINARY_PATCH_NAME CollabServer-17.1.0.0 2019/10/09 14.41.32.957 DEBUG [AWT-EventQueue-0] [ProductSelection] Search Service post install steps url: https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.41.32.958 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking SEARCHSRVR_patch.xml for all updates. 2019/10/09 14.41.32.958 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking DATAMART_patch.xml for all updates. 2019/10/09 14.41.32.958 DEBUG [AWT-EventQueue-0] [ProductSelection] Got information from all XXX_patch.xml for all supported products. 2019/10/09 14.41.32.958 INFO [AWT-EventQueue-0] [TaskManager] In loadTaskSession. Task manager size : 1 is session loaded : false 2019/10/09 14.41.32.958 INFO [AWT-EventQueue-0] [AutoDetectManager] SDM Installed :false 2019/10/09 14.41.32.987 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.014 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.044 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.071 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.098 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.151 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.178 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.205 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.232 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.261 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.288 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.315 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.344 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.372 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.398 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.424 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.425 DEBUG [AWT-EventQueue-0] [SLCMHelper] InstallLocation: null, DisplayVersion: null 2019/10/09 14.41.33.425 DEBUG [AWT-EventQueue-0] [ITAMHelper] APMInstallVersion: null 2019/10/09 14.41.33.453 DEBUG [AWT-EventQueue-0] [WinRegistry] Reading the registry returned: ERROR: The system was unable to find the specified registry key or value. 2019/10/09 14.41.33.458 DEBUG [AWT-EventQueue-0] [OSOPHelper] Could not detect Self service installation 2019/10/09 14.41.33.459 INFO [AWT-EventQueue-0] [AutoDetectManager] L1 Analyst Components Installed :false 2019/10/09 14.41.33.465 INFO [AWT-EventQueue-0] [AutoDetectManager] SearchServer Components Installed :false 2019/10/09 14.41.33.466 INFO [AWT-EventQueue-0] [AutoDetectManager] ChatServer Components Installed :false 2019/10/09 14.41.33.467 INFO [AWT-EventQueue-0] [AutoDetectManager] Datamart Installed :false 2019/10/09 14.41.33.468 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.41.33.563 DEBUG [AWT-EventQueue-0] [DatabasePersister] fetching tasks list using sql query : SELECT installationstate, packageid, machinename FROM al_cdb_componentinstallstate where ( (productcode BETWEEN ? AND ?) OR (productcode BETWEEN ? AND ?) ) AND LOWER(packageid) like ? AND currentversion like ? 2019/10/09 14.41.33.566 DEBUG [AWT-EventQueue-0] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.41.33.622 INFO [AWT-EventQueue-0] [ProductSelection] Is mdbSkipped : false 2019/10/09 14.41.33.623 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : CA Service Desk Manager 2019/10/09 14.41.33.623 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [SDM]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.624 DEBUG [AWT-EventQueue-0] [ProductSelection] Checking SDM_SERVER_TYPE () 2019/10/09 14.41.33.624 DEBUG [AWT-EventQueue-0] [ProductSelection] Initializing SDM_SERVER_TYPE to SDM_PRIMARY. 2019/10/09 14.41.33.624 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [USS]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.625 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [XFLOW]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.625 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [SEARCHSRVR]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.625 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [COLLABSRVR]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.626 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [DATAMART]. Current GA release version found as [17.0] and product specific version [17.1] 2019/10/09 14.41.33.626 DEBUG [AWT-EventQueue-0] [ProductSelection] Found specific release number for productID [DATAMART]. Current GA release version found as [17.1] 2019/10/09 14.41.33.626 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : CA Service Catalog 2019/10/09 14.41.33.626 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [SLCM]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.627 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [SLCM]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.627 DEBUG [AWT-EventQueue-0] [ProductSelection] Generating help text for productID [USS]. Current GA release version found as [17.0] and product specific version [] 2019/10/09 14.41.33.627 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : CA Asset Portfolio Management 2019/10/09 14.41.33.627 INFO [AWT-EventQueue-0] [ProductSelection] JUST_DO_AUTO_INTEGRATION : false Checking node : Configure Common Components 2019/10/09 14.41.33.628 INFO [AWT-EventQueue-0] [DatamartInfo] Calling DatamartInfo detectDatamartInEnvironment. 2019/10/09 14.41.33.674 INFO [AWT-EventQueue-0] [DatamartInfo] Datamart not installed in the environment. 2019/10/09 14.41.33.675 INFO [AWT-EventQueue-0] [DatamartInfo] Calling DatamartInfo detectDatamartInEnvironment. 2019/10/09 14.41.33.726 INFO [AWT-EventQueue-0] [DatamartInfo] Datamart not installed in the environment. 2019/10/09 14.41.33.727 DEBUG [AWT-EventQueue-0] [ProductSelection] Tree Size : 0 2019/10/09 14.41.33.743 DEBUG [AWT-EventQueue-0] [ProductSelection] Following tree nodes are displayed on screen : 2019/10/09 14.41.33.743 DEBUG [AWT-EventQueue-0] [ProductSelection] ======================================= 2019/10/09 14.41.33.743 DEBUG [AWT-EventQueue-0] [ProductSelection] 0 >> CA Service Management (0) 2019/10/09 14.41.33.743 DEBUG [AWT-EventQueue-0] [ProductSelection] 1 >> CA Service Desk Manager (0) 2019/10/09 14.41.33.744 DEBUG [AWT-EventQueue-0] [ProductSelection] 2 >> Server Installation (0) 2019/10/09 14.41.33.744 DEBUG [AWT-EventQueue-0] [ProductSelection] 3 >> Unified Self-Service (0) 2019/10/09 14.41.33.744 DEBUG [AWT-EventQueue-0] [ProductSelection] 4 >> xFlow Analyst Interface (0) 2019/10/09 14.41.33.744 DEBUG [AWT-EventQueue-0] [ProductSelection] 5 >> Search Server (0) 2019/10/09 14.41.33.744 DEBUG [AWT-EventQueue-0] [ProductSelection] 6 >> Collaboration Server (0) 2019/10/09 14.41.33.745 DEBUG [AWT-EventQueue-0] [ProductSelection] 7 >> Datamart (0) 2019/10/09 14.41.33.745 DEBUG [AWT-EventQueue-0] [ProductSelection] 8 >> CA Service Catalog (0) 2019/10/09 14.41.33.745 DEBUG [AWT-EventQueue-0] [ProductSelection] 9 >> Catalog (0) 2019/10/09 14.41.33.745 DEBUG [AWT-EventQueue-0] [ProductSelection] 10 >> Accounting (0) 2019/10/09 14.41.33.745 DEBUG [AWT-EventQueue-0] [ProductSelection] 11 >> Unified Self-Service (0) 2019/10/09 14.41.33.745 DEBUG [AWT-EventQueue-0] [ProductSelection] 12 >> Configure Common Components (0) 2019/10/09 14.41.33.746 DEBUG [AWT-EventQueue-0] [ProductSelection] 13 >> Integrate with CA EEM (0) 2019/10/09 14.41.33.746 DEBUG [AWT-EventQueue-0] [ProductSelection] 14 >> Integrate with CA Process Automation (0) 2019/10/09 14.41.33.746 DEBUG [AWT-EventQueue-0] [ProductSelection] ======================================= 2019/10/09 14.41.33.746 DEBUG [AWT-EventQueue-0] [ProductSelection] Inside setIntegrationsDetected 2019/10/09 14.41.33.746 DEBUG [AWT-EventQueue-0] [ProductSelection] Value of slcmIsInstalled = false itamIsInstalled = false 2019/10/09 14.41.33.746 INFO [AWT-EventQueue-0] [ProductSelection] getting the ITAM installed verison =0 2019/10/09 14.41.38.885 DEBUG [AWT-EventQueue-0] [AddCheckBoxToTree] << selected to add path : [CA Service Management, CA Service Catalog, Catalog] 2019/10/09 14.41.38.885 DEBUG [AWT-EventQueue-0] [AddCheckBoxToTree] Node Selected : [ Catalog ] [ Integrate with CA EEM ] 2019/10/09 14.42.37.538 DEBUG [AWT-EventQueue-0] [ProductSelection] Shared Component location is set as : 2019/10/09 14.42.37.539 DEBUG [AWT-EventQueue-0] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.42.37.539 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : < PatchConfig > 2019/10/09 14.42.37.539 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 38 for class PatchConfig 2019/10/09 14.42.37.539 DEBUG [AWT-EventQueue-0] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.42.37.540 DEBUG [AWT-EventQueue-0] [Configuration] xflow.apply.latest.patch=>1 2019/10/09 14.42.37.540 DEBUG [AWT-EventQueue-0] [Configuration] slcm.current.install.type=>0 2019/10/09 14.42.37.540 DEBUG [AWT-EventQueue-0] [Configuration] xflow.patch.name.list=>xFlow-CUM1-17.1.0.0 2019/10/09 14.42.37.540 DEBUG [AWT-EventQueue-0] [Configuration] sdm.locale.patch.name.list=>T6EE263 2019/10/09 14.42.37.541 DEBUG [AWT-EventQueue-0] [Configuration] uss.current.install.type=>0 2019/10/09 14.42.37.541 DEBUG [AWT-EventQueue-0] [Configuration] sdm.current.install.type=>0 2019/10/09 14.42.37.541 DEBUG [AWT-EventQueue-0] [Configuration] sdm.postinstll.url=>https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.42.37.542 DEBUG [AWT-EventQueue-0] [Configuration] collabsrvr.current.install.type=>0 2019/10/09 14.42.37.542 DEBUG [AWT-EventQueue-0] [Configuration] slcm.binary.patch.name.list=>T6D9310 2019/10/09 14.42.37.542 DEBUG [AWT-EventQueue-0] [Configuration] collabsrvr.apply.latest.patch=>1 2019/10/09 14.42.37.542 DEBUG [AWT-EventQueue-0] [Configuration] task.sdm.patch.binaries=>1 2019/10/09 14.42.37.542 DEBUG [AWT-EventQueue-0] [Configuration] uss.binary.patch.name.list=>USS-17_1 2019/10/09 14.42.37.542 DEBUG [AWT-EventQueue-0] [Configuration] sdm.binary.patch.name.list=>goa-167_cum_C 2019/10/09 14.42.37.543 DEBUG [AWT-EventQueue-0] [Configuration] patch.slcm.location=>E:\\patches\SLCM\17_1 2019/10/09 14.42.37.543 DEBUG [AWT-EventQueue-0] [Configuration] collab.patch.location=>E:\\patches\xFlow\CollaborationServer\17_1 2019/10/09 14.42.37.543 DEBUG [AWT-EventQueue-0] [Configuration] sdm.locale.patch.location=>E:\\patches\SDM\17_1 2019/10/09 14.42.37.543 DEBUG [AWT-EventQueue-0] [Configuration] slcm.binary.patch.name=>T6D9310 2019/10/09 14.42.37.543 DEBUG [AWT-EventQueue-0] [Configuration] uss.apply.latest.patch=>1 2019/10/09 14.42.37.543 DEBUG [AWT-EventQueue-0] [Configuration] task.sdm.patch.locale=>1 2019/10/09 14.42.37.543 DEBUG [AWT-EventQueue-0] [Configuration] sdm.locale.patch.exists=>1 2019/10/09 14.42.37.544 DEBUG [AWT-EventQueue-0] [Configuration] collab.binary.patch.name.list=>CollabServer-17.1.0.0 2019/10/09 14.42.37.544 DEBUG [AWT-EventQueue-0] [Configuration] xflow.current.install.type=>0 2019/10/09 14.42.37.544 DEBUG [AWT-EventQueue-0] [Configuration] patch.uss.location=>E:\\patches\SelfService\17_1 2019/10/09 14.42.37.544 DEBUG [AWT-EventQueue-0] [Configuration] collab.binary.patch.name=>CollabServer-17.1.0.0 2019/10/09 14.42.37.548 DEBUG [AWT-EventQueue-0] [Configuration] xflow.patch.name=>xFlow-CUM1-17.1.0.0 2019/10/09 14.42.37.549 DEBUG [AWT-EventQueue-0] [Configuration] collab.postinstll.url=>https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.42.37.549 DEBUG [AWT-EventQueue-0] [Configuration] uss.postinstll.url=>https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.42.37.549 DEBUG [AWT-EventQueue-0] [Configuration] slcm.apply.latest.patch=>1 2019/10/09 14.42.37.549 DEBUG [AWT-EventQueue-0] [Configuration] patch.xflow.location=>E:\\patches\xFlow\xFlowAnalyst\17_1 2019/10/09 14.42.37.549 DEBUG [AWT-EventQueue-0] [Configuration] uss.binary.patch.name=>USS-17_1 2019/10/09 14.42.37.550 DEBUG [AWT-EventQueue-0] [Configuration] sdm.locale.patch.name=>T6EE263 2019/10/09 14.42.37.550 DEBUG [AWT-EventQueue-0] [Configuration] slcm.postinstll.url=>https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.42.37.550 DEBUG [AWT-EventQueue-0] [Configuration] patch.log.folder=>C:\Users\ADMINC~1\AppData\Local\Temp\casm\Patching\Albany_20191009_144008 2019/10/09 14.42.37.550 DEBUG [AWT-EventQueue-0] [Configuration] patch.sdm.location=>E:\\patches\SDM\17_1 2019/10/09 14.42.37.550 DEBUG [AWT-EventQueue-0] [Configuration] sdm.apply.latest.patch=>1 2019/10/09 14.42.37.550 DEBUG [AWT-EventQueue-0] [Configuration] sdm.binary.patch.name=>goa-167_cum_C 2019/10/09 14.42.37.551 DEBUG [AWT-EventQueue-0] [Configuration] datamart.product.remote.installed=>0 2019/10/09 14.42.37.551 DEBUG [AWT-EventQueue-0] [Configuration] datamart.current.install.type=> 2019/10/09 14.42.37.551 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2019/10/09 14.42.37.551 DEBUG [AWT-EventQueue-0] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.42.37.551 INFO [AWT-EventQueue-0] [ProductSelection] Selected Treepath ([CA Service Management, CA Service Catalog, Catalog]) value : Catalog 2019/10/09 14.42.37.551 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSDMSelected 2019/10/09 14.42.37.560 DEBUG [AWT-EventQueue-0] [ProductSelection] >> sdmExistsInDVD : true sDMPatchExists : true installType : 0 2019/10/09 14.42.37.560 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSLCMCatalogSelected 2019/10/09 14.42.37.560 DEBUG [AWT-EventQueue-0] [ProductSelection] >> slcmExistsInDVD : true catalogPatchExists : true installType : 0 2019/10/09 14.42.37.561 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSLCMAccountingSelected 2019/10/09 14.42.37.561 DEBUG [AWT-EventQueue-0] [ProductSelection] >> slcmExistsInDVD : true catalogPatchExists : true installType : 0 2019/10/09 14.42.37.561 DEBUG [AWT-EventQueue-0] [ProductSelection] In setITAMWebServerSelected 2019/10/09 14.42.37.561 DEBUG [AWT-EventQueue-0] [ProductSelection] Node [Web Server] and [CA Asset Portfolio Management Patch] are not displayed on UI. 2019/10/09 14.42.37.561 DEBUG [AWT-EventQueue-0] [ProductSelection] In setITAMAppServerSelected 2019/10/09 14.42.37.562 DEBUG [AWT-EventQueue-0] [ProductSelection] Node [App Server] and [CA Asset Portfolio Management Patch] are not displayed on UI. 2019/10/09 14.42.37.562 DEBUG [AWT-EventQueue-0] [ProductSelection] In setUSSSelected 2019/10/09 14.42.37.562 DEBUG [AWT-EventQueue-0] [ProductSelection] >> osopExistsInDVD : true osopPatchExists : true installType : 0 2019/10/09 14.42.37.562 DEBUG [AWT-EventQueue-0] [ProductSelection] In setXFlowSelected 2019/10/09 14.42.37.562 DEBUG [AWT-EventQueue-0] [ProductSelection] >> xFlowExistsinDVD : true xflowPatchExists : true installType : 0 2019/10/09 14.42.37.563 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSearchServerSelected 2019/10/09 14.42.37.563 DEBUG [AWT-EventQueue-0] [ProductSelection] >> searchServerExistsinDVD : true searchServerPatchExists : false installType : 2019/10/09 14.42.37.563 DEBUG [AWT-EventQueue-0] [ProductSelection] In setCollabServerSelected 2019/10/09 14.42.37.563 DEBUG [AWT-EventQueue-0] [ProductSelection] >> chatServerExistsinDVD : true collabPatchExists : true installType : 0 2019/10/09 14.42.37.564 DEBUG [AWT-EventQueue-0] [ProductSelection] In setDataMartSelected 2019/10/09 14.42.37.564 DEBUG [AWT-EventQueue-0] [ProductSelection] >> datamartExistsinDVD : true dataMartPatchExists : false installType : 2019/10/09 14.42.37.564 DEBUG [AWT-EventQueue-0] [ProductSelection] In setEEMSelected 2019/10/09 14.42.37.564 DEBUG [AWT-EventQueue-0] [ProductSelection] In setITPAMSelected 2019/10/09 14.42.37.564 INFO [AWT-EventQueue-0] [ProductSelection] Selected Treepath ([CA Service Management, Configure Common Components, Integrate with CA EEM]) value : Integrate with CA EEM 2019/10/09 14.42.37.564 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSDMSelected 2019/10/09 14.42.37.565 DEBUG [AWT-EventQueue-0] [ProductSelection] >> sdmExistsInDVD : true sDMPatchExists : true installType : 0 2019/10/09 14.42.37.565 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSLCMCatalogSelected 2019/10/09 14.42.37.565 DEBUG [AWT-EventQueue-0] [ProductSelection] >> slcmExistsInDVD : true catalogPatchExists : true installType : 0 2019/10/09 14.42.37.565 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSLCMAccountingSelected 2019/10/09 14.42.37.566 DEBUG [AWT-EventQueue-0] [ProductSelection] >> slcmExistsInDVD : true catalogPatchExists : true installType : 0 2019/10/09 14.42.37.566 DEBUG [AWT-EventQueue-0] [ProductSelection] In setITAMWebServerSelected 2019/10/09 14.42.37.566 DEBUG [AWT-EventQueue-0] [ProductSelection] Node [Web Server] and [CA Asset Portfolio Management Patch] are not displayed on UI. 2019/10/09 14.42.37.566 DEBUG [AWT-EventQueue-0] [ProductSelection] In setITAMAppServerSelected 2019/10/09 14.42.37.566 DEBUG [AWT-EventQueue-0] [ProductSelection] Node [App Server] and [CA Asset Portfolio Management Patch] are not displayed on UI. 2019/10/09 14.42.37.567 DEBUG [AWT-EventQueue-0] [ProductSelection] In setUSSSelected 2019/10/09 14.42.37.567 DEBUG [AWT-EventQueue-0] [ProductSelection] >> osopExistsInDVD : true osopPatchExists : true installType : 0 2019/10/09 14.42.37.567 DEBUG [AWT-EventQueue-0] [ProductSelection] In setXFlowSelected 2019/10/09 14.42.37.567 DEBUG [AWT-EventQueue-0] [ProductSelection] >> xFlowExistsinDVD : true xflowPatchExists : true installType : 0 2019/10/09 14.42.37.567 DEBUG [AWT-EventQueue-0] [ProductSelection] In setSearchServerSelected 2019/10/09 14.42.37.568 DEBUG [AWT-EventQueue-0] [ProductSelection] >> searchServerExistsinDVD : true searchServerPatchExists : false installType : 2019/10/09 14.42.37.568 DEBUG [AWT-EventQueue-0] [ProductSelection] In setCollabServerSelected 2019/10/09 14.42.37.568 DEBUG [AWT-EventQueue-0] [ProductSelection] >> chatServerExistsinDVD : true collabPatchExists : true installType : 0 2019/10/09 14.42.37.568 DEBUG [AWT-EventQueue-0] [ProductSelection] In setDataMartSelected 2019/10/09 14.42.37.568 DEBUG [AWT-EventQueue-0] [ProductSelection] >> datamartExistsinDVD : true dataMartPatchExists : false installType : 2019/10/09 14.42.37.568 DEBUG [AWT-EventQueue-0] [ProductSelection] In setEEMSelected 2019/10/09 14.42.37.568 DEBUG [AWT-EventQueue-0] [ProductSelection] In setITPAMSelected 2019/10/09 14.42.37.569 DEBUG [AWT-EventQueue-0] [ProductSelection] ================= P R O D U C T - S E L E C T I O N ================== 2019/10/09 14.42.37.569 DEBUG [AWT-EventQueue-0] [ProductSelection] Printing of all properties starts : < ProductSelection > Initial selected nodes. 2019/10/09 14.42.37.569 DEBUG [AWT-EventQueue-0] [ProductSelection] -------------------------------------------------------------------- 2019/10/09 14.42.37.569 DEBUG [AWT-EventQueue-0] [ProductSelection] sdm.eem.integration => 1 2019/10/09 14.42.37.570 DEBUG [AWT-EventQueue-0] [ProductSelection] eem.product.selected => 1 2019/10/09 14.42.37.570 DEBUG [AWT-EventQueue-0] [ProductSelection] slcm.patch.selected => 1 2019/10/09 14.42.37.570 DEBUG [AWT-EventQueue-0] [ProductSelection] component.catalog => true 2019/10/09 14.42.37.570 DEBUG [AWT-EventQueue-0] [ProductSelection] slcm.product.selected => 1 2019/10/09 14.42.37.570 DEBUG [AWT-EventQueue-0] [ProductSelection] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.42.37.570 DEBUG [AWT-EventQueue-0] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.42.37.571 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : < EndPointConfig > 2019/10/09 14.42.37.571 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 19 for class EndPointConfig 2019/10/09 14.42.37.571 DEBUG [AWT-EventQueue-0] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.42.37.571 DEBUG [AWT-EventQueue-0] [Configuration] sdm.restservices.hostname=>ui2qcaap005x 2019/10/09 14.42.37.571 DEBUG [AWT-EventQueue-0] [Configuration] sdm.restport.number=>8050 2019/10/09 14.42.37.572 DEBUG [AWT-EventQueue-0] [Configuration] sdm.webservices.url=>http://ui2qcaap005x:8096/axis/services/USD_R11_WebService?wsdl 2019/10/09 14.42.37.572 DEBUG [AWT-EventQueue-0] [Configuration] sdm.port.number=>8096 2019/10/09 14.42.37.572 DEBUG [AWT-EventQueue-0] [Configuration] casm.admin.user.pass.confirm=> 2019/10/09 14.42.37.572 DEBUG [AWT-EventQueue-0] [Configuration] sdm.privileged.user=>ServiceDesk 2019/10/09 14.42.37.572 DEBUG [AWT-EventQueue-0] [Configuration] sdm.privileged.user.password=> 2019/10/09 14.42.37.572 DEBUG [AWT-EventQueue-0] [Configuration] sdm.type.conventional=>0 2019/10/09 14.42.37.573 DEBUG [AWT-EventQueue-0] [Configuration] sdm.main.server.hostname=>ui2qcaap001xca 2019/10/09 14.42.37.573 DEBUG [AWT-EventQueue-0] [Configuration] sdm.main.server.webport=>8096 2019/10/09 14.42.37.573 DEBUG [AWT-EventQueue-0] [Configuration] sdm.slump.port=>2100 2019/10/09 14.42.37.573 DEBUG [AWT-EventQueue-0] [Configuration] sdm.webservices.hostname=>ui2qcaap005x 2019/10/09 14.42.37.573 DEBUG [AWT-EventQueue-0] [Configuration] sdm.integration.user=>CASMAdmin 2019/10/09 14.42.37.573 DEBUG [AWT-EventQueue-0] [Configuration] sdm.ws_key_file_id=>1 2019/10/09 14.42.37.574 DEBUG [AWT-EventQueue-0] [Configuration] sdm.allow.integration=>1 2019/10/09 14.42.37.574 DEBUG [AWT-EventQueue-0] [Configuration] common.casm.admin.user=>CASMAdmin 2019/10/09 14.42.37.574 DEBUG [AWT-EventQueue-0] [Configuration] casm.admin.user.name=>CASMAdmin 2019/10/09 14.42.37.574 DEBUG [AWT-EventQueue-0] [Configuration] casm.admin.user.pass=> 2019/10/09 14.42.37.574 DEBUG [AWT-EventQueue-0] [Configuration] common.casm.admin.password=> 2019/10/09 14.42.37.574 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2019/10/09 14.42.37.574 DEBUG [AWT-EventQueue-0] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.42.37.575 INFO [AWT-EventQueue-0] [ProductSelection] Value of JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.42.37.575 INFO [AWT-EventQueue-0] [ProductSelection] Value of showSDMPages : false showCatalogPage :true showItamPage : false allowOSOPInstalltion :true showOsopPage : false showxFlowPage : false showSearchServerPage :false showChatServerPage :false showDatamartPage :false 2019/10/09 14.42.37.576 DEBUG [AWT-EventQueue-0] [ProductSelection] ================= P R O D U C T - S E L E C T I O N ================== 2019/10/09 14.42.37.576 DEBUG [AWT-EventQueue-0] [ProductSelection] Printing of all properties starts : < ProductSelection > Final Product selection 2019/10/09 14.42.37.576 DEBUG [AWT-EventQueue-0] [ProductSelection] -------------------------------------------------------------------- 2019/10/09 14.42.37.576 DEBUG [AWT-EventQueue-0] [ProductSelection] sdm.eem.integration => 1 2019/10/09 14.42.37.576 DEBUG [AWT-EventQueue-0] [ProductSelection] eem.product.selected => 1 2019/10/09 14.42.37.576 DEBUG [AWT-EventQueue-0] [ProductSelection] slcm.patch.selected => 1 2019/10/09 14.42.37.577 DEBUG [AWT-EventQueue-0] [ProductSelection] component.catalog => true 2019/10/09 14.42.37.577 DEBUG [AWT-EventQueue-0] [ProductSelection] slcm.product.selected => 1 2019/10/09 14.42.37.577 DEBUG [AWT-EventQueue-0] [ProductSelection] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.42.37.577 INFO [AWT-EventQueue-0] [ProductSelection] Returning () from setComponentProperties. 2019/10/09 14.42.37.578 DEBUG [AWT-EventQueue-0] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.42.37.578 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : < ProductSelectionConfig > 2019/10/09 14.42.37.578 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 24 for class ProductSelectionConfig 2019/10/09 14.42.37.578 DEBUG [AWT-EventQueue-0] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.42.37.578 DEBUG [AWT-EventQueue-0] [Configuration] search.server.patch.selected=>0 2019/10/09 14.42.37.578 DEBUG [AWT-EventQueue-0] [Configuration] itam.product.selected=>0 2019/10/09 14.42.37.578 DEBUG [AWT-EventQueue-0] [Configuration] datamart.patch.selected=>0 2019/10/09 14.42.37.579 DEBUG [AWT-EventQueue-0] [Configuration] datamart.product.selected=>0 2019/10/09 14.42.37.579 DEBUG [AWT-EventQueue-0] [Configuration] sdm.eem.integration=>1 2019/10/09 14.42.37.579 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.webserver=>0 2019/10/09 14.42.37.579 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.appserver=>0 2019/10/09 14.42.37.579 DEBUG [AWT-EventQueue-0] [Configuration] eem.product.selected=>1 2019/10/09 14.42.37.579 DEBUG [AWT-EventQueue-0] [Configuration] itpam.product.selected=>0 2019/10/09 14.42.37.579 DEBUG [AWT-EventQueue-0] [Configuration] analyst.searchengine.selected=>0 2019/10/09 14.42.37.580 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>0 2019/10/09 14.42.37.580 DEBUG [AWT-EventQueue-0] [Configuration] component.accounting=>false 2019/10/09 14.42.37.581 DEBUG [AWT-EventQueue-0] [Configuration] chatserver.product.selected=>0 2019/10/09 14.42.37.581 DEBUG [AWT-EventQueue-0] [Configuration] sdm.itpam.integration=>0 2019/10/09 14.42.37.581 DEBUG [AWT-EventQueue-0] [Configuration] slcm.patch.selected=>1 2019/10/09 14.42.37.581 DEBUG [AWT-EventQueue-0] [Configuration] component.catalog=>true 2019/10/09 14.42.37.581 DEBUG [AWT-EventQueue-0] [Configuration] slcm.product.selected=>1 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] itam.patch.selected=>0 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] sdm.patch.selected=>0 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] l1analystcore.product.selected=>0 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] chatserver.patch.selected=>0 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] osop.product.selected=>0 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] l1analystcore.patch.selected=>0 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] osop.patch.selected=>0 2019/10/09 14.42.37.582 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2019/10/09 14.42.37.583 DEBUG [AWT-EventQueue-0] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.42.37.583 DEBUG [AWT-EventQueue-0] [ProductSelection] SLCM_PRODUCT_SELECTED:true, SLCM_IS_INSTALLED:false 2019/10/09 14.42.37.583 DEBUG [AWT-EventQueue-0] [WizardPage] Name: casm.shared.component.dir....Text: D:\Program Files\CA\SC 2019/10/09 14.42.37.583 INFO [AWT-EventQueue-0] [ProductSelection] Value of JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.42.37.585 DEBUG [AWT-EventQueue-0] [ProductSelection] Value of isSDMSelected : false, l1CoreSelected : false 2019/10/09 14.42.37.585 DEBUG [AWT-EventQueue-0] [ProductSelection] >> SDM product was not selected, so checking SDM patch selection. Value of isSDMSelected : false, l1CoreSelected : false 2019/10/09 14.42.37.586 DEBUG [AWT-EventQueue-0] [ProductSelection] Value of isSDMSelected : false, l1SearchSelected : false 2019/10/09 14.42.37.587 INFO [AWT-EventQueue-0] [ProductSelectionValidator] Inside Product Selection Validator. 2019/10/09 14.42.37.589 INFO [AWT-EventQueue-0] [ProductSelectionValidator] Value of Shared Component folder : D:\Program Files\CA\SC 2019/10/09 14.42.37.590 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2019/10/09 14.42.37.604 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Dir: D:\Program Files\CA\SC Drive: D:\ Usable Disk Space: 285061742592 2019/10/09 14.42.37.604 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space 2 : 271856 drive : D:\Program Files\CA\SC 2019/10/09 14.42.37.604 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 271856, Required Disk Space: 3072 2019/10/09 14.42.37.604 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 271856, Required Disk Space: 3072 2019/10/09 14.42.37.612 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2019/10/09 14.42.37.612 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Value of drive is NULL, use Shared component (D:\Program Files\CA\SC) for Disk Validation. 2019/10/09 14.42.37.617 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Dir: D:\Program Files\CA\SC Drive: D:\ Usable Disk Space: 285061742592 2019/10/09 14.42.37.618 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space 2 : 271856 drive : D:\Program Files\CA\SC 2019/10/09 14.42.37.618 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 271856, Required Disk Space: 3072 2019/10/09 14.42.37.618 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 271856, Required Disk Space: 3072 2019/10/09 14.42.37.618 INFO [AWT-EventQueue-0] [EEMPrereqValidator] Validating EEM prerequisites. 2019/10/09 14.42.37.621 INFO [AWT-EventQueue-0] [EEMPrereqValidator] SDM_PRODUCT_SELECTED value is : false 2019/10/09 14.42.37.621 DEBUG [AWT-EventQueue-0] [EEMPrereqValidator] EEM_SUPPORTED_VERSION: 12.51 EEM_DETECTED_VERSION: EEM_DETECTED_HOST: 2019/10/09 14.42.42.491 DEBUG [AWT-EventQueue-0] [PrerequisitePage] Prerequisite Details-CASM08002: CA Embedded Entitlements Manager (CA EEM) 2019/10/09 14.42.49.494 INFO [AWT-EventQueue-0] [EmptyValidator] With in Empty Validator... 2019/10/09 14.42.49.498 DEBUG [AWT-EventQueue-0] [WizardPage] Name: server.port....Text: 8080 2019/10/09 14.42.49.499 DEBUG [AWT-EventQueue-0] [WizardPage] Name: shutdown.port....Text: 8085 2019/10/09 14.42.49.499 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.499 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.500 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.500 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.500 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.500 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.500 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.500 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.42.49.501 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.817 DEBUG [AWT-EventQueue-0] [WizardPage] Name: server.port....Text: 8080 2019/10/09 14.43.33.817 DEBUG [AWT-EventQueue-0] [WizardPage] Name: shutdown.port....Text: 8085 2019/10/09 14.43.33.817 DEBUG [AWT-EventQueue-0] [WizardPage] Name: __spdomain__....Text: BakerHughes 2019/10/09 14.43.33.817 DEBUG [AWT-EventQueue-0] [WizardPage] Name: slcm.installed.location....Text: D:\Program Files\CA\Service Catalog 2019/10/09 14.43.33.818 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.818 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.818 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.818 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.818 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.818 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.819 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.819 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.819 DEBUG [AWT-EventQueue-0] [WizardPage] statefalse 2019/10/09 14.43.33.821 INFO [AWT-EventQueue-0] [SLCMValidator] Inside SLCM Validator. 2019/10/09 14.43.33.821 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] Validating Disk space required. 2019/10/09 14.43.33.827 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Dir: D:\Program Files\CA\Service Catalog Drive: D:\ Usable Disk Space: 285061742592 2019/10/09 14.43.33.827 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space 2 : 271856 drive : D:\Program Files\CA\Service Catalog 2019/10/09 14.43.33.827 DEBUG [AWT-EventQueue-0] [DiskSpacePrereqValidator] Available Disk Space: 271856, Required Disk Space: 3072 2019/10/09 14.43.33.828 INFO [AWT-EventQueue-0] [DiskSpacePrereqValidator] SUCCESS: Enough Diskspace available. Available Disk Space: 271856, Required Disk Space: 3072 2019/10/09 14.43.33.832 INFO [AWT-EventQueue-0] [EEMPage] In checkConflictingEEMServer method 2019/10/09 14.43.33.832 DEBUG [AWT-EventQueue-0] [CommonUtil] Get EEM hostname from Database. 2019/10/09 14.43.33.893 DEBUG [AWT-EventQueue-0] [CommonUtil] EEM hostname () configKey : 2019/10/09 14.43.33.894 INFO [AWT-EventQueue-0] [EEMPage] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.43.48.649 DEBUG [AWT-EventQueue-0] [WizardPage] Name: eiam.server....Text: ui2qcaap013x 2019/10/09 14.43.48.650 DEBUG [AWT-EventQueue-0] [WizardPage] Name: eiam.admin.username....Text: eiamadmin 2019/10/09 14.43.48.650 INFO [AWT-EventQueue-0] [EEMPage] In checkConflictingEEMServer method 2019/10/09 14.43.48.651 DEBUG [AWT-EventQueue-0] [CommonUtil] Get EEM hostname from Database. 2019/10/09 14.43.48.702 DEBUG [AWT-EventQueue-0] [CommonUtil] EEM hostname () configKey : 2019/10/09 14.43.48.702 INFO [AWT-EventQueue-0] [EEMPage] Overwriting eemHostnameInDB as (ui2qcaap013x) 2019/10/09 14.43.48.703 DEBUG [AWT-EventQueue-0] [EEMPage] In checkEEMConflictsInSDM method 2019/10/09 14.43.48.703 DEBUG [AWT-EventQueue-0] [EEMPage] sdmUpgrade : false 2019/10/09 14.43.48.703 DEBUG [AWT-EventQueue-0] [EEMPage] In checkEEMConflictsInSLCM method 2019/10/09 14.43.48.703 DEBUG [AWT-EventQueue-0] [EEMPage] slcmUpgrade : false 2019/10/09 14.43.48.703 DEBUG [AWT-EventQueue-0] [EEMPage] In checkEEMConflictsInITAM method 2019/10/09 14.43.48.703 DEBUG [AWT-EventQueue-0] [EEMPage] itamUpgrade : false 2019/10/09 14.43.48.704 DEBUG [AWT-EventQueue-0] [EEMPage] >> eemHostnameInDB (ui2qcaap013x) sdmConflictingServer () slcmConflictingServer () itamConflictingServer () 2019/10/09 14.43.48.704 DEBUG [AWT-EventQueue-0] [EEMPage] Got conflictingServers as () 2019/10/09 14.43.48.704 DEBUG [AWT-EventQueue-0] [EEMPage] redoIntegration : false conflictingServers () currServerName (ui2qcaap013x) 2019/10/09 14.43.48.704 DEBUG [AWT-EventQueue-0] [CommonUtil] Get EEM hostname from Database. 2019/10/09 14.43.48.750 DEBUG [AWT-EventQueue-0] [CommonUtil] EEM hostname () configKey : 2019/10/09 14.43.48.751 DEBUG [AWT-EventQueue-0] [EEMPage] eemHostnameInDB () currServerName (ui2qcaap013x) 2019/10/09 14.43.48.751 DEBUG [AWT-EventQueue-0] [EEMPage] Value of REDO_EEM_INTEGRATION set to : 0 isValid : true 2019/10/09 14.43.48.752 DEBUG [AWT-EventQueue-0] [EEMValidator] With in EEM Validator... 2019/10/09 14.43.48.753 INFO [AWT-EventQueue-0] [EEMValidator] Validating EEM Connection... 2019/10/09 14.43.48.753 DEBUG [AWT-EventQueue-0] [EEMValidator] Value of securerandom.source : file:/dev/random 2019/10/09 14.43.51.199 DEBUG [AWT-EventQueue-0] [EEMValidator] Got EEM Context. 2019/10/09 14.43.53.784 INFO [AWT-EventQueue-0] [EEMValidator] Connection to the EEM was successful... 2019/10/09 14.43.53.876 DEBUG [AWT-EventQueue-0] [VersionHelper] Versions being compared: v1 ->12.60, v2 ->12.51, and Limit:2. 2019/10/09 14.43.53.886 INFO [AWT-EventQueue-0] [SummaryPage] Installer Type : 2 showInstallerNodes : true showPatchNodes : true 2019/10/09 14.43.53.886 DEBUG [AWT-EventQueue-0] [SummaryPage] Show SDM info: false 2019/10/09 14.43.53.886 DEBUG [AWT-EventQueue-0] [SummaryPage] Show USS info: false 2019/10/09 14.43.53.886 DEBUG [AWT-EventQueue-0] [SummaryPage] Show ITAM info: false 2019/10/09 14.43.53.887 DEBUG [AWT-EventQueue-0] [SummaryPage] Show SLCM info: true 2019/10/09 14.43.53.887 DEBUG [AWT-EventQueue-0] [SummaryPage] Show L1Core info: false 2019/10/09 14.43.53.887 DEBUG [AWT-EventQueue-0] [SummaryPage] Show SearchServer info: false 2019/10/09 14.43.53.887 DEBUG [AWT-EventQueue-0] [SummaryPage] Show Datamart info: false 2019/10/09 14.43.53.890 DEBUG [AWT-EventQueue-0] [SummaryPage] temp log file path: C:\Users\ADMINC~1\AppData\Local\Temp\casm\Patching\Albany_20191009_144008 2019/10/09 14.43.53.891 INFO [AWT-EventQueue-0] [SummaryPage] returning install path C:\PROGRA~2\CA 2019/10/09 14.43.53.891 INFO [AWT-EventQueue-0] [SummaryPage] C:\PROGRA~2\CA 2019/10/09 14.43.53.891 DEBUG [AWT-EventQueue-0] [SummaryPage] trying to copy log files from C:\Users\ADMINC~1\AppData\Local\Temp\casm\Patching\Albany_20191009_144008 to C:\PROGRA~2\CA\casm_patch_log\Patching 2019/10/09 14.43.53.891 DEBUG [AWT-EventQueue-0] [SummaryPage] product log file path: C:\PROGRA~2\CA\casm_patch_log\Patching 2019/10/09 14.43.53.891 DEBUG [AWT-EventQueue-0] [SummaryPage] SLCM Post Install Steps URL: https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks 2019/10/09 14.43.53.892 DEBUG [AWT-EventQueue-0] [SummaryPage] temp log file path: C:\Users\ADMINC~1\AppData\Local\Temp\casm\Patching\Albany_20191009_144008 2019/10/09 14.43.53.892 INFO [AWT-EventQueue-0] [SummaryPage] returning install path C:\PROGRA~2\CA 2019/10/09 14.43.53.893 INFO [AWT-EventQueue-0] [SummaryPage] C:\PROGRA~2\CA 2019/10/09 14.43.53.893 DEBUG [AWT-EventQueue-0] [SummaryPage] trying to copy log files from C:\Users\ADMINC~1\AppData\Local\Temp\casm\Patching\Albany_20191009_144008 to C:\PROGRA~2\CA\casm_patch_log\Patching 2019/10/09 14.43.53.893 DEBUG [AWT-EventQueue-0] [SummaryPage] product log file path: C:\PROGRA~2\CA\casm_patch_log\Patching 2019/10/09 14.43.57.409 INFO [AWT-EventQueue-0] [SummaryPage] The Post Installation Steps are Skipped for Server Types other than Primary & Secondary & Background. 2019/10/09 14.43.57.410 INFO [AWT-EventQueue-0] [SummaryPage] SDM ServerType :Primary on Solaris box : false 2019/10/09 14.43.57.410 INFO [AWT-EventQueue-0] [SummaryPage] The Post Installation Steps are Skipped. 2019/10/09 14.43.57.413 DEBUG [AWT-EventQueue-0] [ProgressPage] Inside activePage() 2019/10/09 14.43.57.419 INFO [AWT-EventQueue-0] [DatabaseInitializer] com.ca.smsi.installcore.model.MDBConfig@1b7679c 2019/10/09 14.43.58.227 INFO [AWT-EventQueue-0] [DeployThread] Installer Type : 2 addInstallerTasks : true addPatchTasks : true 2019/10/09 14.43.58.228 INFO [AWT-EventQueue-0] [DeployThread] KeyConstants.JUST_DO_AUTO_INTEGRATION : false 2019/10/09 14.43.58.228 INFO [AWT-EventQueue-0] [DeployThread] KeyConstants.JUST_DO_JASPER_SERVER_CONFIGURATION : false 2019/10/09 14.43.58.228 INFO [AWT-EventQueue-0] [DeployThread] Adding tasks CASM specific tasks 2019/10/09 14.43.58.228 INFO [AWT-EventQueue-0] [DeployThread] Adding InstallCDB task 2019/10/09 14.43.58.231 DEBUG [AWT-EventQueue-0] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.43.58.231 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties starts : < ProductSelectionConfig > 2019/10/09 14.43.58.231 DEBUG [AWT-EventQueue-0] [Configuration] Total properties # 25 for class ProductSelectionConfig 2019/10/09 14.43.58.231 DEBUG [AWT-EventQueue-0] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.43.58.232 DEBUG [AWT-EventQueue-0] [Configuration] search.server.patch.selected=>0 2019/10/09 14.43.58.232 DEBUG [AWT-EventQueue-0] [Configuration] itam.product.selected=>0 2019/10/09 14.43.58.232 DEBUG [AWT-EventQueue-0] [Configuration] datamart.patch.selected=>0 2019/10/09 14.43.58.232 DEBUG [AWT-EventQueue-0] [Configuration] datamart.product.selected=>0 2019/10/09 14.43.58.232 DEBUG [AWT-EventQueue-0] [Configuration] sdm.eem.integration=>1 2019/10/09 14.43.58.232 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.webserver=>0 2019/10/09 14.43.58.232 DEBUG [AWT-EventQueue-0] [Configuration] itam.install.appserver=>0 2019/10/09 14.43.58.233 DEBUG [AWT-EventQueue-0] [Configuration] eem.product.selected=>1 2019/10/09 14.43.58.233 DEBUG [AWT-EventQueue-0] [Configuration] itpam.product.selected=>0 2019/10/09 14.43.58.233 DEBUG [AWT-EventQueue-0] [Configuration] analyst.searchengine.selected=>0 2019/10/09 14.43.58.233 DEBUG [AWT-EventQueue-0] [Configuration] sdm.product.selected=>0 2019/10/09 14.43.58.233 DEBUG [AWT-EventQueue-0] [Configuration] component.accounting=>false 2019/10/09 14.43.58.233 DEBUG [AWT-EventQueue-0] [Configuration] chatserver.product.selected=>0 2019/10/09 14.43.58.233 DEBUG [AWT-EventQueue-0] [Configuration] sdm.itpam.integration=>0 2019/10/09 14.43.58.234 DEBUG [AWT-EventQueue-0] [Configuration] slcm.patch.selected=>1 2019/10/09 14.43.58.234 DEBUG [AWT-EventQueue-0] [Configuration] casm.shared.component.dir=>D:\Program Files\CA\SC 2019/10/09 14.43.58.234 DEBUG [AWT-EventQueue-0] [Configuration] component.catalog=>true 2019/10/09 14.43.58.234 DEBUG [AWT-EventQueue-0] [Configuration] slcm.product.selected=>1 2019/10/09 14.43.58.234 DEBUG [AWT-EventQueue-0] [Configuration] itam.patch.selected=>0 2019/10/09 14.43.58.234 DEBUG [AWT-EventQueue-0] [Configuration] sdm.patch.selected=>0 2019/10/09 14.43.58.234 DEBUG [AWT-EventQueue-0] [Configuration] l1analystcore.product.selected=>0 2019/10/09 14.43.58.235 DEBUG [AWT-EventQueue-0] [Configuration] chatserver.patch.selected=>0 2019/10/09 14.43.58.235 DEBUG [AWT-EventQueue-0] [Configuration] osop.product.selected=>0 2019/10/09 14.43.58.235 DEBUG [AWT-EventQueue-0] [Configuration] l1analystcore.patch.selected=>0 2019/10/09 14.43.58.235 DEBUG [AWT-EventQueue-0] [Configuration] osop.patch.selected=>0 2019/10/09 14.43.58.235 DEBUG [AWT-EventQueue-0] [Configuration] Printing of all properties ends. 2019/10/09 14.43.58.235 DEBUG [AWT-EventQueue-0] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.43.58.236 INFO [AWT-EventQueue-0] [DeployThread] Adding tasks for SLCM 2019/10/09 14.43.58.236 INFO [AWT-EventQueue-0] [DeployThread] Adding SLCM tasks for install... 2019/10/09 14.43.58.251 INFO [AWT-EventQueue-0] [DeployThread] Adding tasks for doing integration 2019/10/09 14.43.58.251 INFO [AWT-EventQueue-0] [DeployThread] Adding Auto Integration Task... 2019/10/09 14.43.58.253 INFO [AWT-EventQueue-0] [DeployThread] Adding tasks for applying patch 2019/10/09 14.43.58.253 INFO [AWT-EventQueue-0] [DeployThread] Is MDB skipped :false 2019/10/09 14.43.58.253 DEBUG [AWT-EventQueue-0] [PatchXmlFileParser] Getting patch list for productID : SLCM from [ 17.1 ] till [null] 2019/10/09 14.43.58.253 DEBUG [AWT-EventQueue-0] [DeployThread] Adding ITAM patch task for patch id 17.1 2019/10/09 14.43.58.257 DEBUG [AWT-EventQueue-0] [PatchBase] log folder does not exists will create it 2019/10/09 14.43.58.259 DEBUG [AWT-EventQueue-0] [DeployThread] Printing Task list 2019/10/09 14.43.58.259 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.259 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.259 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.259 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.260 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.260 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.260 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.260 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.260 DEBUG [AWT-EventQueue-0] [DeployThread] Task message ID 2019/10/09 14.43.58.261 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.install_CDB] to progress page. Current state [pending] 2019/10/09 14.43.58.261 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.install_slcm] to progress page. Current state [pending] 2019/10/09 14.43.58.262 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.configuring_mdb] to progress page. Current state [pending] 2019/10/09 14.43.58.262 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.configuring_eem] to progress page. Current state [pending] 2019/10/09 14.43.58.268 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.install_slcm_components] to progress page. Current state [pending] 2019/10/09 14.43.58.268 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.import_content_pack] to progress page. Current state [pending] 2019/10/09 14.43.58.269 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.install.caf] to progress page. Current state [pending] 2019/10/09 14.43.58.269 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.auto_integration] to progress page. Current state [pending] 2019/10/09 14.43.58.269 DEBUG [AWT-EventQueue-0] [ProgressPage] Adding task ID : [task.slcm.patch.binaries.17.1] to progress page. Current state [pending] 2019/10/09 14.44.00.602 INFO [DeployThread] [CommonUtil] Generating intial report. 2019/10/09 14.44.00.603 INFO [AWT-EventQueue-0] [BillBoardPanel] Starting Billboard Animation 2019/10/09 14.44.00.605 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Deploy Thread - Starting Task task.install_CDB< Message >Configuring CA Service Management common tables 2019/10/09 14.44.00.606 INFO [Thread-9] [Billboard] Rendering Billboard Images 2019/10/09 14.44.00.607 DEBUG [Thread-10] [BillBoardMessage] The size of billboard msg list :36 The size of billboard title List :37 2019/10/09 14.44.01.610 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Management common tables 2019/10/09 14.44.01.610 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] Task State Changed. TaskID: task.install_CDB,Configuring CA Service Management common tables, Old State: pending, New State:running 2019/10/09 14.44.01.612 INFO [DeployThread: Configuring CA Service Management common tables] [ProgressUpdateTask] class com.ca.smsi.installui.tasks.ProgressUpdateCDB :::: Thread-11 2019/10/09 14.44.01.613 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task status to DB for task task.install_CDB 2019/10/09 14.44.01.613 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Skipping task update to database for CDB. Task state is not complete 2019/10/09 14.44.01.613 INFO [DeployThread: Configuring CA Service Management common tables] [Task] Running: Configuring CA Service Management common tables 2019/10/09 14.44.01.613 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CASM Installer MDB temp folder:C:\Users\ADMINC~1\AppData\Local\Temp\\casm\mdb 2019/10/09 14.44.01.619 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CASM Installer temp folder not available, cleanup not required. 2019/10/09 14.44.01.619 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Starting CDB install/upgrade. 2019/10/09 14.44.01.619 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] Printing of all properties starts : < MDBConfig > 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] Total properties # 18 for class MDBConfig 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.manifest=>APM_CDB 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.port=>50895 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.server=>"QA_DB_server" 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.details.skipped=>0 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oradatatblspace=>MDB_DATA 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.mdbadminuser=>mdbadmin 2019/10/09 14.44.01.620 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oraindexsize=>400 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.password=> 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.workspace=>APM_CDB-1.0 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] confirm.password=> 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oradatasize=>4000 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.sql.db.user=>mdbadmin 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.user=>servicecatalog 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.name=>mdb 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.oraindextblspace=>MDB_INDEX 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.instance=>mdb_qa 2019/10/09 14.44.01.621 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.type=>mssql 2019/10/09 14.44.01.622 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] mdb.database.sql.db.password=> 2019/10/09 14.44.01.622 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] Printing of all properties ends. 2019/10/09 14.44.01.622 DEBUG [DeployThread: Configuring CA Service Management common tables] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.44.04.573 DEBUG [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Detected OS (1-Windows, 1-Linux, 2-Solaris, 3-AIX, 4-HP ) : 0 2019/10/09 14.44.04.574 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Loading library : E:\\java\bin\winuser_jni.dll 2019/10/09 14.44.04.577 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Windows Process ID (PID): 8420 2019/10/09 14.44.04.577 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Start Monitor. Process ID (PID): 8420 2019/10/09 14.44.05.913 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:05 Install created the mdb directory as "C:\Users\ADMINC~1\AppData\Local\Temp\\casm\mdb" 2019/10/09 14.44.06.126 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:06 Copying "E:\scripts\CDB" to "C:\Users\ADMINC~1\AppData\Local\Temp\\casm\mdb" 2019/10/09 14.44.30.914 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 986 File(s) copied 2019/10/09 14.44.31.526 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:31 setupmdb mdb log file in "C:\Users\ADMINC~1\AppData\Local\Temp\\casm\mdb\install_mdb.log" 2019/10/09 14.44.32.679 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:32 Checking if mdb already exists... 2019/10/09 14.44.33.376 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:33 Checking existing mdb version... 2019/10/09 14.44.33.715 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:33 Applying cumulative patch... 2019/10/09 14.44.33.934 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:33.93 Started PatchMDB 2019/10/09 14.44.33.936 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:33.93 PatchMDB version: 38 2019/10/09 14.44.33.942 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:33.94 PatchMDB command (with full path, without passwords): C:\Users\ADMINC~1\AppData\Local\Temp\casm\mdb\mssql\CumulativePatch\PatchMDB.bat -DBMS_INSTANCE=""QA_DB_server"\mdb_qa" -MDB_NAME=mdb -MDB_PATCH=16788484 -DBPORT=50895 -DBUSER=servicecatalog -DBPASSWORD=******** -MDB_EXIT_SCRIPT=yes 2019/10/09 14.44.34.031 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:34.03 PatchMDB mdb log file for 16788484 in "C:\Users\ADMINC~1\AppData\Local\Temp\\casm\mdb\install_mdb.log" 2019/10/09 14.44.34.037 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:34.03 Checking status of instance "QA_DB_server"\mdb_qa with port 50895 ... 2019/10/09 14.44.34.103 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:34.10 Checking if mdb already exists... 2019/10/09 14.44.34.172 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:34.17 Checking the mdb version 2019/10/09 14.44.34.373 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:34.37 Checking if the patch already exists 2019/10/09 14.44.34.440 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:34.44 Warning: Database mdb already contains patch 16788484. 2019/10/09 14.44.34.444 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Wed 10/09/2019 14:44:34.44 Successful rc=0 2019/10/09 14.44.34.650 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:34 setupmdb_pre completed for the mdb database. 2019/10/09 14.44.34.864 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:44:34 Loading mdb... 2019/10/09 14.44.34.865 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] using APM_CDB 2019/10/09 14.45.45.701 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:45:45 Creating the mdb signature in "C:\Users\ADMINC~1\AppData\Local\Temp\\casm\mdb\mdb_signature.txt" 2019/10/09 14.45.45.788 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] SignatureDate=Oct 9 2019 2:45PM 2019/10/09 14.45.45.887 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] MdbMajorVersion=1 2019/10/09 14.45.45.984 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] MdbMinorVersion=4 2019/10/09 14.45.46.080 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] BuildNumber=30 2019/10/09 14.45.46.180 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] ReleaseDate=Dec 1 2005 7:52PM 2019/10/09 14.45.46.281 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] InstallDate=Mar 27 2007 6:52PM 2019/10/09 14.45.46.484 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentMdbMajorVersion=1 2019/10/09 14.45.46.582 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentMdbMinorVersion=5 2019/10/09 14.45.46.698 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentBuildNumber=1 2019/10/09 14.45.46.800 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentReleaseDate=Feb 1 2007 9:00AM 2019/10/09 14.45.46.925 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] CurrentInstallDate=Oct 23 2010 9:35AM 2019/10/09 14.45.47.143 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:45:47 Created the mdb signature 2019/10/09 14.45.47.370 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:45:47 Updating the MDB Common Component Directory 2019/10/09 14.45.47.371 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 10-09,14:45:47 Copying the MDB resources to 'C:\Program Files\CA\SC\Mdb\Windows' 2019/10/09 14.45.50.757 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 8420 2019/10/09 14.45.50.757 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Command executed Sucessfully 2019/10/09 14.45.50.757 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Exit code of CDB script : 0 2019/10/09 14.45.50.758 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating mdbadmin... 2019/10/09 14.45.50.758 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating user in MSSQL dbServer ("QA_DB_server") instance (mdb_qa) dbPort (50895) 2019/10/09 14.45.50.758 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creating DBA user : mdbadmin for MDB. 2019/10/09 14.45.50.758 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Connecting remotely to MSSQL DBServer dbServerWithInstance ("QA_DB_server"\mdb_qa,50895). 2019/10/09 14.45.50.758 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Setting up MS SQL USER >> dbServerNode ("QA_DB_server"\mdb_qa,50895) (mdbadmin) in dbName (mdb) DBAUser (servicecatalog). 2019/10/09 14.45.50.758 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Loading Resource... 2019/10/09 14.45.50.785 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Invoking sqlcmd to setup user : sqlcmd -S "QA_DB_server"\mdb_qa,50895 -U servicecatalog -P -i tmp_sql.sql 2019/10/09 14.45.50.819 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] The command has environment variables[Ljava.lang.String;@43452c 2019/10/09 14.45.50.819 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PSMODULEPATH 2019/10/09 14.45.50.819 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : COMMONPROGRAMW6432 2019/10/09 14.45.50.819 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROGRAMW6432 2019/10/09 14.45.50.819 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : UATDATA 2019/10/09 14.45.50.819 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROCESSOR_ARCHITECTURE 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : FP_NO_HOST_CHECK 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PATH 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROGRAMDATA 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : SYSTEMROOT 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : TMP 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROGRAMFILES(X86) 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : __PROCESS_HISTORY 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : COMPUTERNAME 2019/10/09 14.45.50.820 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : OS 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROMPT 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : WINDIR 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : SYSTEMDRIVE 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROCESSOR_ARCHITEW6432 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : COMSPEC 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : HOMEDRIVE 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : LOGONSERVER 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROCESSOR_IDENTIFIER 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : COMMONPROGRAMFILES 2019/10/09 14.45.50.821 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROGRAMFILES 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : COMMONPROGRAMFILES(X86) 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : NUMBER_OF_PROCESSORS 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : TEMP 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : USERDOMAIN 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROCESSOR_LEVEL 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : CANDLE_HOME 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : USERDNSDOMAIN 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : VSEDEFLOGDIR 2019/10/09 14.45.50.822 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : KUIFILEPATH 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : USERNAME 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PATHEXT 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : DEFLOGDIR 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : USERDOMAIN_ROAMINGPROFILE 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PROCESSOR_REVISION 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : PUBLIC 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : USERPROFILE 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : APPDATA 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : HOMEPATH 2019/10/09 14.45.50.823 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : LOCALAPPDATA 2019/10/09 14.45.50.824 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : JAVA_HOME 2019/10/09 14.45.50.824 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : ALLUSERSPROFILE 2019/10/09 14.45.50.824 DEBUG [DeployThread: Configuring CA Service Management common tables] [RuntimeWrapper] Parsed the Variable : LIBPATH 2019/10/09 14.45.50.829 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Windows Process ID (PID): 3296 2019/10/09 14.45.50.829 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Start Monitor. Process ID (PID): 3296 2019/10/09 14.45.50.937 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Changed database context to 'mdb'. 2019/10/09 14.45.50.938 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] login (mdbadmin) already exists 2019/10/09 14.45.50.938 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] User (mdbadmin) already exists 2019/10/09 14.45.50.938 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] alter user mdbadmin with default_schema=dbo 2019/10/09 14.45.50.938 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] User (mdbadmin) already has DB Access 2019/10/09 14.45.50.938 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 2019/10/09 14.45.50.938 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] ----------- 2019/10/09 14.45.50.939 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] 0 2019/10/09 14.45.50.942 INFO [DeployThread: Configuring CA Service Management common tables] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 3296 2019/10/09 14.45.50.943 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Finished setting up user for SQL Server 2019/10/09 14.45.50.943 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Getting the configuration parameters from al_cdb_configurationparameters 2019/10/09 14.45.51.007 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Fetching the configurations of machinename in "QA_server" , common 2019/10/09 14.45.51.014 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.DatamartConfig value com.ca.smsi.installcore.model.DatamartConfig@15af8ee 2019/10/09 14.45.51.239 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.51.240 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2019/10/09 14.45.51.248 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.EndPointConfig value com.ca.smsi.installcore.model.EndPointConfig@1e76a60 2019/10/09 14.45.51.462 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.ITAMConfig value com.ca.smsi.installcore.model.ITAMConfig@16e12eb 2019/10/09 14.45.51.688 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.SDMConfig value com.ca.smsi.installcore.model.SDMConfig@c3622a 2019/10/09 14.45.51.907 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.51.908 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = "QA_server" 2019/10/09 14.45.51.908 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.DatamartDetailsConfig value com.ca.smsi.installcore.model.DatamartDetailsConfig@fc4a11 2019/10/09 14.45.52.125 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.52.126 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = "QA_server" 2019/10/09 14.45.52.126 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.ProductSelectionConfig value com.ca.smsi.installcore.model.ProductSelectionConfig@1726349 2019/10/09 14.45.52.343 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.52.344 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = "QA_server" 2019/10/09 14.45.52.344 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.PrereqConfig value com.ca.smsi.installcore.model.PrereqConfig@1e7170b 2019/10/09 14.45.52.546 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.52.547 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2019/10/09 14.45.52.547 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.CABIConfig value com.ca.smsi.installcore.model.CABIConfig@103b782 2019/10/09 14.45.52.774 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.52.774 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = "QA_server" 2019/10/09 14.45.52.777 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.SLCMConfig value com.ca.smsi.installcore.model.SLCMConfig@b61685 2019/10/09 14.45.53.035 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.53.060 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.53.060 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2019/10/09 14.45.53.060 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.PAMConfig value com.ca.smsi.installcore.model.PAMConfig@cd7d51 2019/10/09 14.45.53.323 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.53.345 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.OSOPConfig value com.ca.smsi.installcore.model.OSOPConfig@b5b4ae 2019/10/09 14.45.53.614 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.53.638 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.53.638 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = "QA_server" 2019/10/09 14.45.53.639 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.PatchConfig value com.ca.smsi.installcore.model.PatchConfig@bbd316 2019/10/09 14.45.53.929 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.53.953 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.L1AnalystConfig value com.ca.smsi.installcore.model.L1AnalystConfig@19bf8a2 2019/10/09 14.45.54.222 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.54.255 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.ChatServerConfig value com.ca.smsi.installcore.model.ChatServerConfig@17098a 2019/10/09 14.45.54.553 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.54.598 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.SearchServerConfig value com.ca.smsi.installcore.model.SearchServerConfig@f4da03 2019/10/09 14.45.54.938 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.54.963 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.54.963 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2019/10/09 14.45.54.965 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.MDBConfig value com.ca.smsi.installcore.model.MDBConfig@1b7679c 2019/10/09 14.45.55.310 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.55.339 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] doPersistConfiguration is true 2019/10/09 14.45.55.339 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] machineName = common 2019/10/09 14.45.55.341 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.EEMConfig value com.ca.smsi.installcore.model.EEMConfig@a7d105 2019/10/09 14.45.55.647 DEBUG [DeployThread: Configuring CA Service Management common tables] [CommonUtil] Loading the properties E:\\config\slcm_config.properties 2019/10/09 14.45.55.696 INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseInitializer] com.ca.smsi.installcore.model.MDBConfig@1b7679c 2019/10/09 14.45.55.704 DEBUG [DeployThread: Configuring CA Service Management common tables] [Task] inside initErrMap() generic. This method should be overloaded if possible 2019/10/09 14.45.55.705 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Management common tables 2019/10/09 14.45.55.705 DEBUG [DeployThread: Configuring CA Service Management common tables] [ProgressPage] Task State Changed. TaskID: task.install_CDB,Configuring CA Service Management common tables, Old State: running, New State:complete 2019/10/09 14.45.55.705 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task status to DB for task task.install_CDB 2019/10/09 14.45.55.706 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.install_CDB' status to DB .... 2019/10/09 14.45.55.706 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.55.706 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (0); currVersion (17.1); status(complete); packageId(task.install_CDB) 2019/10/09 14.45.55.759 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.install_cdb); productCode(0) 2019/10/09 14.45.55.762 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.55.767 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.55.767 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.install_CDB' status saved to DB .... 2019/10/09 14.45.55.767 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Cleaning component install state. 2019/10/09 14.45.55.818 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving all selected tasks status to DB for CDB.... 2019/10/09 14.45.55.818 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.install_slcm' status to DB .... 2019/10/09 14.45.55.818 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.55.818 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(pending); packageId(task.install_slcm) 2019/10/09 14.45.55.865 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.install_slcm); productCode(2) 2019/10/09 14.45.55.867 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.55.874 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.55.874 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.install_slcm' status saved to DB .... 2019/10/09 14.45.55.874 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.configuring_mdb' status to DB .... 2019/10/09 14.45.55.874 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.55.874 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(pending); packageId(task.configuring_mdb) 2019/10/09 14.45.55.924 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.configuring_mdb); productCode(2) 2019/10/09 14.45.55.930 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.55.934 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.55.934 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.configuring_mdb' status saved to DB .... 2019/10/09 14.45.55.934 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.configuring_eem' status to DB .... 2019/10/09 14.45.55.934 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.55.934 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(pending); packageId(task.configuring_eem) 2019/10/09 14.45.55.979 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.configuring_eem); productCode(2) 2019/10/09 14.45.55.982 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.55.988 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.55.988 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.configuring_eem' status saved to DB .... 2019/10/09 14.45.55.989 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.install_slcm_components' status to DB .... 2019/10/09 14.45.55.989 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.55.989 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(pending); packageId(task.install_slcm_components) 2019/10/09 14.45.56.038 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.install_slcm_components); productCode(2) 2019/10/09 14.45.56.040 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.56.044 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.56.045 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.install_slcm_components' status saved to DB .... 2019/10/09 14.45.56.045 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.import_content_pack' status to DB .... 2019/10/09 14.45.56.045 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.56.045 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(pending); packageId(task.import_content_pack) 2019/10/09 14.45.56.087 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.import_content_pack); productCode(2) 2019/10/09 14.45.56.090 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.56.094 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.56.094 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.import_content_pack' status saved to DB .... 2019/10/09 14.45.56.094 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.install.caf' status to DB .... 2019/10/09 14.45.56.094 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.56.094 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(pending); packageId(task.install.caf) 2019/10/09 14.45.56.141 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.install.caf); productCode(2) 2019/10/09 14.45.56.143 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.56.147 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.56.148 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.install.caf' status saved to DB .... 2019/10/09 14.45.56.148 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.auto_integration' status to DB .... 2019/10/09 14.45.56.148 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.56.148 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (0); currVersion (17.1); status(pending); packageId(task.auto_integration) 2019/10/09 14.45.56.190 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.auto_integration); productCode(0) 2019/10/09 14.45.56.193 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.56.201 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.56.201 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.auto_integration' status saved to DB .... 2019/10/09 14.45.56.201 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving task 'task.slcm.patch.binaries.17.1' status to DB .... 2019/10/09 14.45.56.201 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.56.201 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert/Update Parameters: productCode (0); currVersion (17.1); status(pending); packageId(task.slcm.patch.binaries.17.1) 2019/10/09 14.45.56.260 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.slcm.patch.binaries.17.1); productCode(0) 2019/10/09 14.45.56.263 INFO [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] al_cdb_componentinstallstate count 0 2019/10/09 14.45.56.273 DEBUG [DeployThread: Configuring CA Service Management common tables] [DatabasePersister] Insert to al_cdb_componentinstallstate successful 2019/10/09 14.45.56.273 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Task 'task.slcm.patch.binaries.17.1' status saved to DB .... 2019/10/09 14.45.56.273 INFO [DeployThread: Configuring CA Service Management common tables] [DeployThread] Saving all selected tasks status to DB was successful .... 2019/10/09 14.45.57.273 INFO [DeployThread] [DeployThread] task.install_CDB : complete 2019/10/09 14.45.58.278 INFO [DeployThread: Installing CA Service Catalog] [DeployThread] Deploy Thread - Starting Task task.install_slcm< Message >Installing CA Service Catalog 2019/10/09 14.45.59.281 DEBUG [DeployThread: Installing CA Service Catalog] [ProgressPage] ProgressPage - Task Changed Installing CA Service Catalog 2019/10/09 14.45.59.281 DEBUG [DeployThread: Installing CA Service Catalog] [ProgressPage] Task State Changed. TaskID: task.install_slcm,Installing CA Service Catalog, Old State: pending, New State:running 2019/10/09 14.45.59.282 INFO [DeployThread: Installing CA Service Catalog] [ProgressUpdateTask] class com.ca.smsi.installui.tasks.ProgressUpdateSLCMInstall :::: Thread-12 2019/10/09 14.45.59.283 INFO [DeployThread: Installing CA Service Catalog] [DeployThread] Saving task status to DB for task task.install_slcm 2019/10/09 14.45.59.283 INFO [DeployThread: Installing CA Service Catalog] [DeployThread] Saving task 'task.install_slcm' status to DB .... 2019/10/09 14.45.59.283 INFO [DeployThread: Installing CA Service Catalog] [DatabasePersister] Saving component install state to database. 2019/10/09 14.45.59.283 INFO [Thread-12] [AbstractProgressUpdate] running Progress Update for SLCM Install 2019/10/09 14.45.59.283 DEBUG [DeployThread: Installing CA Service Catalog] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(running); packageId(task.install_slcm) 2019/10/09 14.45.59.330 DEBUG [DeployThread: Installing CA Service Catalog] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.install_slcm); productCode(2) 2019/10/09 14.45.59.332 INFO [DeployThread: Installing CA Service Catalog] [DatabasePersister] al_cdb_componentinstallstate count 1 2019/10/09 14.45.59.338 DEBUG [DeployThread: Installing CA Service Catalog] [DatabasePersister] Update to al_cdb_componentinstallstate successful 2019/10/09 14.45.59.339 INFO [DeployThread: Installing CA Service Catalog] [DeployThread] Task 'task.install_slcm' status saved to DB .... 2019/10/09 14.45.59.339 INFO [DeployThread: Installing CA Service Catalog] [Task] Running: Installing CA Service Catalog 2019/10/09 14.45.59.339 INFO [DeployThread: Installing CA Service Catalog] [InstallSLCM] Service Catalog Install/Upgrade started. 2019/10/09 14.45.59.344 INFO [DeployThread: Installing CA Service Catalog] [SLCMHelper] SLCM installer.properties path C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_installer.properties 2019/10/09 14.45.59.344 INFO [DeployThread: Installing CA Service Catalog] [SLCMHelper] SLCM config.properties path C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_config.properties 2019/10/09 14.45.59.344 INFO [DeployThread: Installing CA Service Catalog] [SLCMHelper] Service Catalog Installation Location : D:\Program Files\CA\Service Catalog 2019/10/09 14.45.59.344 DEBUG [DeployThread: Installing CA Service Catalog] [SLCMHelper] Service Catalog Default EEM Application nameService Catalog 2019/10/09 14.45.59.344 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Generating install properties file for SLCM ... 2019/10/09 14.45.59.344 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Setting SLCM installation related configuration... 2019/10/09 14.45.59.344 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Setting MDB related configuration... 2019/10/09 14.45.59.378 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Setting MSSQL related configuration... 2019/10/09 14.45.59.383 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Storing installation properties file C:\Users\ADMINC~1\AppData\Local\Temp\slcm_installer.properties 2019/10/09 14.45.59.395 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Storing configuration properties file C:\Users\ADMINC~1\AppData\Local\Temp\slcm_config.properties 2019/10/09 14.45.59.397 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Merging installation properties file C:\Users\ADMINC~1\AppData\Local\Temp\slcm_installer.properties 2019/10/09 14.45.59.397 INFO [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Merging configuration properties file C:\Users\ADMINC~1\AppData\Local\Temp\slcm_config.properties 2019/10/09 14.45.59.397 DEBUG [DeployThread: Installing CA Service Catalog] [ConfigurationGenerator] Service Catalog config values: 2019/10/09 14.45.59.397 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] ================= P R I N T P R O P E R T I E S ================== 2019/10/09 14.45.59.397 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] Printing of all properties starts : < SLCMConfig > 2019/10/09 14.45.59.397 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] Total properties # 38 for class SLCMConfig 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] -------------------------------------------------------------------- 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] APP_SERVER_SHUTDOWN_PORT=>8085 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] eiam.admin.password=> 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.host=>"QA_DB_server" 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] eiam.admin.username=>eiamadmin 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.dbinstance=>mdb_qa 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] APP_SERVER_PORT=>8080 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] telecom.service=>false 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] server.port=>8080 2019/10/09 14.45.59.398 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] slcm.product.code=>2001 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] shutdown.port=>8085 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.dbname=>mdb 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] slcm.install.props=>C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_installer.properties 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] project.service=>false 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] __SPDOMAIN__=>BakerHughes 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] __spdomain__=>BakerHughes 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] slcm.installed.location=>D:\Program Files\CA\Service Catalog 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.usmpassword=> 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] component.accounting=>false 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] USER_INSTALL_DIR=>D:\Program Files\CA\Service Catalog 2019/10/09 14.45.59.399 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] reservation.service=>false 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] application.service=>false 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.password=> 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] corporate.service=>false 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] slcm.config.props=>C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_config.properties 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.user=>servicecatalog 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] component.catalog=>true 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.vendor=>mssql 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.usmuser=>mdbadmin 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] slcm.installationmedia.path=>\products\SLCM 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] mdb.deploy.port=>50895 2019/10/09 14.45.59.400 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] slcm.latest.version=>17.0 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] personnel.service=>false 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] network.service=>false 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] slcm.installed=>0 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] eiam.application=>Service Catalog 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] facilities.service=>false 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] eiam.backend=>ui2qcaap013x 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] it.service=>false 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] Printing of all properties ends. 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [Configuration] ----------------------------**** E N D **** ------------------------- 2019/10/09 14.45.59.401 DEBUG [DeployThread: Installing CA Service Catalog] [InstallSLCM] Starting Catalog install/upgrade. 2019/10/09 14.45.59.402 DEBUG [DeployThread: Installing CA Service Catalog] [InstallSLCM] slcmInstallationCommand: "E:\\products\SLCM\CA_Service_Catalog.exe" -i silent -f "C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_installer.properties" 2019/10/09 14.46.00.865 INFO [DeployThread: Installing CA Service Catalog] [ActiveProcessHolder] Windows Process ID (PID): 9156 2019/10/09 14.46.00.866 INFO [DeployThread: Installing CA Service Catalog] [ActiveProcessHolder] Start Monitor. Process ID (PID): 9156 2019/10/09 14.48.18.144 INFO [DeployThread: Installing CA Service Catalog] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 9156 2019/10/09 14.48.18.145 DEBUG [DeployThread: Installing CA Service Catalog] [CommonProcessUtilities] Command terminated with exit code: 1 2019/10/09 14.48.18.145 DEBUG [DeployThread: Installing CA Service Catalog] [InstallSLCM] Service Catalog Install Exit Code: 1 2019/10/09 14.48.18.145 WARN [DeployThread: Installing CA Service Catalog] [InstallSLCM] Service Catalog Install/Upgrade completed successfully, but one or more of the actions from the Install/Upgrade sequence caused a warning or a non-fatal error. Please verify CA Service Catalog install log file. 2019/10/09 14.48.18.146 DEBUG [DeployThread: Installing CA Service Catalog] [Task] inside initErrMap() generic. This method should be overloaded if possible 2019/10/09 14.48.18.146 DEBUG [DeployThread: Installing CA Service Catalog] [ProgressPage] ProgressPage - Task Changed Installing CA Service Catalog 2019/10/09 14.48.18.147 DEBUG [DeployThread: Installing CA Service Catalog] [ProgressPage] Task State Changed. TaskID: task.install_slcm,Installing CA Service Catalog, Old State: running, New State:complete 2019/10/09 14.48.18.147 INFO [DeployThread: Installing CA Service Catalog] [DeployThread] Saving task status to DB for task task.install_slcm 2019/10/09 14.48.18.148 INFO [DeployThread: Installing CA Service Catalog] [DeployThread] Saving task 'task.install_slcm' status to DB .... 2019/10/09 14.48.18.148 INFO [DeployThread: Installing CA Service Catalog] [DatabasePersister] Saving component install state to database. 2019/10/09 14.48.18.148 DEBUG [DeployThread: Installing CA Service Catalog] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(complete); packageId(task.install_slcm) 2019/10/09 14.48.18.201 DEBUG [DeployThread: Installing CA Service Catalog] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.install_slcm); productCode(2) 2019/10/09 14.48.18.203 INFO [DeployThread: Installing CA Service Catalog] [DatabasePersister] al_cdb_componentinstallstate count 1 2019/10/09 14.48.18.210 DEBUG [DeployThread: Installing CA Service Catalog] [DatabasePersister] Update to al_cdb_componentinstallstate successful 2019/10/09 14.48.18.210 INFO [DeployThread: Installing CA Service Catalog] [DeployThread] Task 'task.install_slcm' status saved to DB .... 2019/10/09 14.48.19.210 INFO [DeployThread] [DeployThread] task.install_slcm : complete 2019/10/09 14.48.20.213 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DeployThread] Deploy Thread - Starting Task task.configuring_mdb< Message >Configuring CA Service Catalog - MDB 2019/10/09 14.48.21.215 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Catalog - MDB 2019/10/09 14.48.21.215 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ProgressPage] Task State Changed. TaskID: task.configuring_mdb,Configuring CA Service Catalog - MDB, Old State: pending, New State:running 2019/10/09 14.48.21.216 INFO [DeployThread: Configuring CA Service Catalog - MDB] [ProgressUpdateTask] class com.ca.smsi.installui.tasks.ProgressUpdateSLCMConfigureMDB :::: Thread-13 2019/10/09 14.48.21.216 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DeployThread] Saving task status to DB for task task.configuring_mdb 2019/10/09 14.48.21.216 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DeployThread] Saving task 'task.configuring_mdb' status to DB .... 2019/10/09 14.48.21.216 INFO [Thread-13] [AbstractProgressUpdate] running Progress Update for SLCM Configure MDB 2019/10/09 14.48.21.216 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Saving component install state to database. 2019/10/09 14.48.21.217 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(running); packageId(task.configuring_mdb) 2019/10/09 14.48.21.262 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.configuring_mdb); productCode(2) 2019/10/09 14.48.21.265 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] al_cdb_componentinstallstate count 1 2019/10/09 14.48.21.270 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Update to al_cdb_componentinstallstate successful 2019/10/09 14.48.21.270 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DeployThread] Task 'task.configuring_mdb' status saved to DB .... 2019/10/09 14.48.21.271 INFO [DeployThread: Configuring CA Service Catalog - MDB] [Task] Running: Configuring CA Service Catalog - MDB 2019/10/09 14.48.21.271 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ConfigureSLCMMDB] Configuring SLCM MDB. 2019/10/09 14.48.21.271 INFO [DeployThread: Configuring CA Service Catalog - MDB] [SLCMHelper] SLCM installer.properties path C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_installer.properties 2019/10/09 14.48.21.271 INFO [DeployThread: Configuring CA Service Catalog - MDB] [SLCMHelper] SLCM config.properties path C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_config.properties 2019/10/09 14.48.21.271 INFO [DeployThread: Configuring CA Service Catalog - MDB] [SLCMHelper] Service Catalog Installation Location : D:\Program Files\CA\Service Catalog 2019/10/09 14.48.21.271 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [SLCMHelper] Service Catalog Default EEM Application nameService Catalog 2019/10/09 14.48.21.274 INFO [DeployThread: Configuring CA Service Catalog - MDB] [ConfigureSLCMMDB] SLCM MDB Configuration Command: "D:\Program Files\CA\Service Catalog\scripts\configurator.bat" -c mdb -p "C:\Users\ADMINC~1\AppData\Local\Temp\\slcm_config.properties" 2019/10/09 14.48.21.305 INFO [DeployThread: Configuring CA Service Catalog - MDB] [ActiveProcessHolder] Windows Process ID (PID): 8136 2019/10/09 14.48.21.305 INFO [DeployThread: Configuring CA Service Catalog - MDB] [ActiveProcessHolder] Start Monitor. Process ID (PID): 8136 2019/10/09 14.49.07.859 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [CommonProcessUtilities] Deploy module 'mdb' failed with return code - -3 2019/10/09 14.49.07.860 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [CommonProcessUtilities] Java HotSpot(TM) 64-Bit Server VM warning: ignoring option UseSplitVerifier; support was removed in 8.0 2019/10/09 14.49.07.920 INFO [DeployThread: Configuring CA Service Catalog - MDB] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 8136 2019/10/09 14.49.07.920 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [CommonProcessUtilities] Command terminated with exit code: -3 2019/10/09 14.49.07.924 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ConfigureSLCMMDB] SLCM MDB Configuration Exit Code: -3 2019/10/09 14.49.07.925 INFO [DeployThread: Configuring CA Service Catalog - MDB] [ConfigureSLCMMDB] SLCM MDB Configuration Exit Code: -3 2019/10/09 14.49.07.925 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ConfigureSLCMMDB] Configuring mdb failed. Firing Task Error. 2019/10/09 14.49.07.925 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ProgressPage] ProgressPage - Task Changed Configuring CA Service Catalog - MDB 2019/10/09 14.49.07.925 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ProgressPage] Task State Changed. TaskID: task.configuring_mdb,Configuring CA Service Catalog - MDB, Old State: running, New State:failed 2019/10/09 14.49.07.926 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DeployThread] Saving task status to DB for task task.configuring_mdb 2019/10/09 14.49.07.926 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DeployThread] Saving task 'task.configuring_mdb' status to DB .... 2019/10/09 14.49.07.926 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Saving component install state to database. 2019/10/09 14.49.07.926 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Insert/Update Parameters: productCode (2); currVersion (17.1); status(failed); packageId(task.configuring_mdb) 2019/10/09 14.49.07.980 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Query Parameters: lower(machineName) - ("QA_server"); lower(packageid) - (task.configuring_mdb); productCode(2) 2019/10/09 14.49.07.982 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] al_cdb_componentinstallstate count 1 2019/10/09 14.49.07.987 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [DatabasePersister] Update to al_cdb_componentinstallstate successful 2019/10/09 14.49.07.987 INFO [DeployThread: Configuring CA Service Catalog - MDB] [DeployThread] Task 'task.configuring_mdb' status saved to DB .... 2019/10/09 14.49.07.987 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ProgressPage] ProgressPage - Task Error. 2019/10/09 14.49.07.987 DEBUG [DeployThread: Configuring CA Service Catalog - MDB] [ProgressPage] Task Error. TaskID: task.configuring_mdb,Configuring CA Service Catalog - MDB