06/11 18:14:14 [2812] ~~~Sylink log started. (SEP Product Version in registry: 11.0.7200.1147, Sylink File Version: 11.0.7200.157) 06/11 18:14:14 [2812] Stored HostGUID=] ; outlen=0 06/11 18:14:14 [2812] Stored UserGuid=0; outlen=2 06/11 18:14:14 [2812] Sygate-SSN=6 06/11 18:14:14 [2812] Read CSN=7 06/11 18:14:14 [2812] Sygate-SSN=26062 06/11 18:14:14 [2812] Read CSN=26063 06/11 18:14:14 [2812] Product Type=1,Major Ver=6,Minor Ver=1,Platform ID=2,OSType=17170690 06/11 18:14:14 [2812] OS=Windows 7 Enterprise Edition; number=6.1.7601 06/11 18:14:14 [2812] SyLinkCreateInstance => Instance created: 02A2D248 Registry path: SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\SYLINK 06/11 18:14:14 [2812] :Netport Count=0 06/11 18:14:14 [2812] :NicInfo 06/11 18:14:14 [2812] SyLinkCreateConfig => Created instance: 029E9640 06/11 18:14:14 [2812] UseNewConfig => Created m_hNewConfig: 029E9640 06/11 18:14:14 [2812] Importing ConfigObject: 029E6720 into: 029E9640 06/11 18:14:14 [2812] Importing ConfigObject: 029E6720 into: 029E79D0 06/11 18:14:14 [2812] stopping...ignore event ID=EVENT_SYLINK_CONFIG_SETTING_CHANGED 06/11 18:14:14 [2812] SSA packageType is set as 105 06/11 18:14:14 [2812] SyLinkDeleteConfig => Deleting instance: 029E6720 06/11 18:14:14 [2812] HI status is changed to=3; reason=105; rule=Host Integrity check is disabled. Host Integrity policy has been disabled by the administrator. 06/11 18:14:14 [2812] SyLinkCreateConfig => Created instance: 036CF4D8 06/11 18:14:14 [2812] SetCurLocationName: Name is set to - Default 06/11 18:14:14 [2812] SetCurLocationID: ID is set to - 8FF6745EC0A8001401E9A140B2C72373 06/11 18:14:14 [2812] SyLinkCreateConfig => Created instance: 036D0788 06/11 18:14:14 [2812] RemeberCurrentGroup=0,RememberCurrentPolicyMode=0 06/11 18:14:14 [2812] Importing ConfigObject: 036D0788 into: 029E9640 06/11 18:14:14 [2812] Importing ConfigObject: 036D0788 into: 029E79D0 06/11 18:14:14 [2812] stopping...ignore event ID=EVENT_SYLINK_CONFIG_SETTING_CHANGED 06/11 18:14:14 [2812] SyLinkDeleteConfig => Deleting instance: 036D0788 06/11 18:14:14 [2812] SyLinkDeleteConfig => Deleting instance: 036CF4D8 06/11 18:14:14 [2164] Manually assigned heartbeat=1 seconds 06/11 18:14:14 [2812] 06/11 18:14:14 [2812] 06/11 18:14:14 [2812] 06/11 18:14:14 [2812] msz_DomainName is taken from szDomainName 06/11 18:14:14 [2812] DomainName (Final)=DOMAINNAME.local 06/11 18:14:14 [2812] Unable to create Session with 'User Proxy' settings - Proxy Server: Error Code: 87 06/11 18:14:14 [2608] Thread is about to begin.. 06/11 18:14:14 [3436] Successfully created the heartbeat thread 06/11 18:14:14 [2812] Started, contact SMS every 300 seconds 06/11 18:14:14 [2812] going to post event=EVENT_SYLINK_CONFIG_SETTING_CHANGED 06/11 18:14:14 [2812] done post event=EVENT_SYLINK_CONFIG_SETTING_CHANGED, return=0 06/11 18:14:14 [2812] 06/11 18:14:15 [3488] Manually assigned heartbeat=1 seconds 06/11 18:14:15 [2812] Received new User/Domain from SMC.. User: Administrator User Domain: DOMAINNAME 06/11 18:14:15 [2812] Getting FQDN from XP or later OS. 06/11 18:14:15 [2812] user_name's length is: 14 06/11 18:14:15 [2812] domain_name's length is: 13 06/11 18:14:15 [2812] The sessions' total amount we get:11 06/11 18:14:15 [2812] OS version is: Windows 7 Enterprise Edition 06/11 18:14:15 [2812] OS version is not Win2K! 06/11 18:14:15 [2812] User Administrator FQDN name is DOMAINNAME.LOCAL 06/11 18:14:15 [2812] Setting the User Domain to RDNS Domain .. 06/11 18:14:15 [2812] Logged in user info set to: DOMAINNAME.LOCAL/Administrator 06/11 18:14:15 [2812] Marking User Change Notify to redo registration.. 06/11 18:14:15 [2608] Previous LU data was not loaded or found 06/11 18:14:15 [2608] ====== Heartbeat loop starts at 18:14:15 ====== 06/11 18:14:15 [2608] :Netport Count=1 06/11 18:14:15 [2608] :NicInfo 06/11 18:14:15 [2608] Get Hardware ID 06/11 18:14:16 [2608] Hardware ID assigned: 9DE8CF6A3369AA5DE536DCC3711EA281 06/11 18:14:16 [2164] SyLinkCreateConfig => Created instance: 02958958 06/11 18:14:16 [2164] Importing ConfigObject: 029E79D0 into: 02958958 06/11 18:14:16 [2164] SyLinkDeleteConfig => Deleting instance: 02958958 06/11 18:14:17 [2608] :CH=84486E08C0A8000A00A7D7B93A145DF41win7vmDOMAINNAME.local9DE8CF6A3369AA5DE536DCC3711EA281 06/11 18:14:17 [2608] :CHKey=A6D47DF29A6364093A3B29F6779D84C7 06/11 18:14:17 [2608] :C=84486E08C0A8000A00A7D7B93A145DF41win7vmDOMAINNAME.local 06/11 18:14:17 [2608] :CKey=C4D326999484FB7E20AECF0E5F5A7AFE 06/11 18:14:17 [2608] :UCH=84486E08C0A8000A00A7D7B93A145DF40AdministratorDOMAINNAME.LOCALwin7vmDOMAINNAME.local9DE8CF6A3369AA5DE536DCC3711EA281 06/11 18:14:17 [2608] :UCHKey=F60046AB00D3C24B75773C9E4EEA9FBD 06/11 18:14:17 [2608] :UC=84486E08C0A8000A00A7D7B93A145DF40AdministratorDOMAINNAME.LOCALwin7vmDOMAINNAME.local 06/11 18:14:17 [2608] :UCKey=EA4DC18ADE65C75952DAEBF689B939F1 06/11 18:14:17 [2608] HardwareID=9DE8CF6A3369AA5DE536DCC3711EA281 06/11 18:14:17 [2608] CHKey=A6D47DF29A6364093A3B29F6779D84C7 06/11 18:14:17 [2608] CKey=C4D326999484FB7E20AECF0E5F5A7AFE 06/11 18:14:17 [2608] UCHKey=F60046AB00D3C24B75773C9E4EEA9FBD 06/11 18:14:17 [2608] UCKey=EA4DC18ADE65C75952DAEBF689B939F1 06/11 18:14:17 [2608] Set heartbeat event 06/11 18:14:17 [2608] Use new configuration 06/11 18:14:17 [2608] ====== Reg Heartbeat loop starts at 18:14:17 ====== 06/11 18:14:17 [2608] HEARTBEAT: Check Point 1 06/11 18:14:17 [2608] Selecting a random server 06/11 18:14:17 [2608] HEARTBEAT: Check Point 2 06/11 18:14:17 [2608] going to post event=EVENT_SERVER_CONNECTING 06/11 18:14:17 [2608] done post event=EVENT_SERVER_CONNECTING, return=0 06/11 18:14:17 [2608] HEARTBEAT: Check Point 3 06/11 18:14:17 [2608] Setting the session timeout on Profile Session (Registration) to 30000 06/11 18:14:17 [2608] HEARTBEAT: Check Point 4 06/11 18:14:17 [2608] ===Registration STAGE=== 06/11 18:14:17 [2608] logon id (domain/user)=DOMAINNAME.LOCAL/Administrator 06/11 18:14:17 [2608] Loading current group:My Company\Workstations 06/11 18:14:17 [2608] Loading preferred group:My Company\Workstations 06/11 18:14:17 [2608] Loading preferred mode:1 06/11 18:14:17 [2608] It will remember nothing, PreferredGroup is My Company\Workstations, PreferredMode is 1 06/11 18:14:17 [2608] XML data: 06/11 18:14:17 [2608] [MakeRegisterData] registration Hardware Key=9DE8CF6A3369AA5DE536DCC3711EA281 06/11 18:14:17 [2608] ************Reg CSN=26064 06/11 18:14:17 [2608] Request is: s_origin_length: 1326 s_session_id: 9DE8CF6A3369AA5DE536DCC3711EA281 Sygate-SSN: 26064 06/11 18:14:17 [2608] http://192.168.0.21:8014 [encrypted data] 06/11 18:14:18 [2608] SMS return=500 06/11 18:14:18 [2608] 500=>500 INTERNAL SERVER ERROR 06/11 18:14:18 [2608] ERR to query content length 06/11 18:14:18 [2608] Content Lenght => 06/11 18:14:18 [2608] HTTP returns status code=500 06/11 18:14:18 [2608] RECEIVE STAGE COMPLETED 06/11 18:14:18 [2608] COMPLETED, returned 5 06/11 18:14:18 [2608] HEARTBEAT: Check Point 5.1 06/11 18:14:18 [2608] new scheduled heartbeat=32 seconds 06/11 18:14:18 [2608] HEARTBEAT: Check Point 8 06/11 18:14:18 [2608] going to post event=EVENT_SERVER_DISCONNECTED 06/11 18:14:18 [2608] done post event=EVENT_SERVER_DISCONNECTED, return=0 06/11 18:14:18 [2608] ====== Registration Procedure stops at 18:14:18 ====== 06/11 18:14:18 [2608] HEARTBEAT: Check Point 10 06/11 18:14:19 [2608] HEARTBEAT: Check Point Complete 06/11 18:14:19 [2608] Done, Heartbeat=32seconds 06/11 18:14:19 [2608] HeartbeatProcFailed to get profile with proxy setting 1 06/11 18:14:19 [2608] ====== Heartbeat loop stops at 18:14:19 ======