2014-02-25 15:45:52.956 THREAD 1 SEVERE: ================== Server Environment =================== 2014-02-25 15:45:52.956 THREAD 1 SEVERE: os.name = Windows Server 2008 R2 2014-02-25 15:45:52.956 THREAD 1 SEVERE: os.version = 6.1 2014-02-25 15:45:52.956 THREAD 1 SEVERE: os.arch = x64 2014-02-25 15:45:52.956 THREAD 1 SEVERE: java.version = 1.7.0_25 2014-02-25 15:45:52.956 THREAD 1 SEVERE: java.vendor = Oracle Corporation 2014-02-25 15:45:52.956 THREAD 1 SEVERE: java.vm.name = Java HotSpot(TM) Client VM 2014-02-25 15:45:52.956 THREAD 1 SEVERE: java.vm.version = 23.25-b01 2014-02-25 15:45:52.956 THREAD 1 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre 2014-02-25 15:45:52.956 THREAD 1 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat 2014-02-25 15:45:52.956 THREAD 1 SEVERE: java.user = null 2014-02-25 15:45:52.956 THREAD 1 SEVERE: user.language = it 2014-02-25 15:45:52.956 THREAD 1 SEVERE: user.country = IT 2014-02-25 15:45:52.956 THREAD 1 SEVERE: scm.server.version = 12.1.4023.4080 2014-02-25 15:45:52.956 THREAD 1 INFO: Main>> Main> Upgrade parameters 2014-02-25 15:45:52.956 THREAD 1 INFO: Main>> Main> Upgrade args length = 1 2014-02-25 15:45:52.956 THREAD 1 INFO: Upgrade args = SQL 2014-02-25 15:45:52.956 THREAD 1 INFO: Waited for 1 seconds to get info from stdin. 2014-02-25 15:45:52.956 THREAD 1 INFO: Get string from stdin:username=sa 2014-02-25 15:45:52.956 THREAD 1 INFO: adminUserID sa 2014-02-25 15:45:52.956 THREAD 1 INFO: Password is received 2014-02-25 15:45:52.956 THREAD 1 INFO: Get string from stdin:END_INPUT_FROM_STDIN 2014-02-25 15:45:52.956 THREAD 1 INFO: Main>> Main> Unable to retrieve the admin password 2014-02-25 15:45:52.956 THREAD 1 INFO: Main>> Main> Server Home: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat 2014-02-25 15:45:53.362 THREAD 1 INFO: DatabaseUtilities>initDataSource: Found 12.x driver 2014-02-25 15:45:53.362 THREAD 1 INFO: initDatasource dbport:2638 2014-02-25 15:45:53.362 THREAD 1 INFO: Datasource set in sqlanywhere>>ds:sybase.jdbc4.sqlanywhere.ASADataSource@18aa857 2014-02-25 15:45:53.362 THREAD 1 INFO: Checking whether the service is running: SQLANYs_sem5 2014-02-25 15:45:53.362 THREAD 1 INFO: Retrieve status for service SQLANYs_sem5 2014-02-25 15:45:53.409 THREAD 1 INFO: The status for SQLANYs_sem5' service is 1 2014-02-25 15:45:56.565 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:45:59.628 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:02.675 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:05.737 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:08.815 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:11.878 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:14.925 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:18.003 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:21.065 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:24.144 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:27.206 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:30.253 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:33.331 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:36.378 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:39.456 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:42.503 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:45.566 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:50.675 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:53.738 THREAD 1 INFO: Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection 2014-02-25 15:46:57.816 THREAD 1 SEVERE: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Database server not found 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at sybase.jdbc4.sqlanywhere.IDriver.makeODBCConnection(Native Method) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at sybase.jdbc4.sqlanywhere.IDriver.connect(IDriver.java:772) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at java.sql.DriverManager.getConnection(DriverManager.java:571) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at java.sql.DriverManager.getConnection(DriverManager.java:233) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at sybase.jdbc4.sqlanywhere.ASADataSource.getConnection(ASADataSource.java:317) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at com.sygate.scm.server.db.util.DatabaseUtilities.getDataSourceDBConnection(DatabaseUtilities.java:402) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:286) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:261) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at com.sygate.scm.server.db.util.DatabaseUtilities.testDBConnection(DatabaseUtilities.java:2927) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at com.sygate.scm.server.upgrade.ui.Main.(Main.java:268) 2014-02-25 15:46:57.816 THREAD 1 SEVERE: at com.sygate.scm.server.upgrade.ui.Main.main(Main.java:832) 2014-02-25 15:46:57.816 THREAD 1 INFO: DatabaseUtilities: testDBConnection: Exception - Can't connect to database. 2014-02-25 15:46:57.816 THREAD 1 INFO: Executing command - start SQLANYs_sem5 2014-02-25 15:47:00.207 THREAD 1 INFO: Servizio Symantec Embedded Database in fase di avvio . 2014-02-25 15:47:00.207 THREAD 1 INFO: Avvio del servizio Symantec Embedded Database riuscito. 2014-02-25 15:47:00.207 THREAD 1 INFO: 2014-02-25 15:47:00.878 THREAD 1 INFO: Has valid SAV license 2014-02-25 15:47:00.878 THREAD 1 INFO: Info>> No SNAC license file in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license 2014-02-25 15:47:02.800 THREAD 1 INFO: Main>> executePreLaunchSteps> Config schema format is upgraded from (schema version from db): 12.1.4.0 2014-02-25 15:47:03.144 THREAD 1 INFO: Saving disaster recovery data to: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\Server Private Key Backup\recovery_2014-02-25-15-47-03.zip 2014-02-25 15:47:03.222 THREAD 1 INFO: Main>> executePreLaunchSteps> DbVersion: 12.1.4.0 schemaVersionFromDB: 12.1.4.0 isSpm51Mr7: false hasOtherOSAgents: false dbcompanySize: 2 dbConnected: true 2014-02-25 15:47:03.222 THREAD 1 INFO: Main>> checkUpgradeFeasibility> Checking for upgrade feasibility, current schema version = 12.1.4.0, schema version from db = 12.1.4.0 2014-02-25 15:47:03.222 THREAD 1 INFO: Main>> launchMainFrame> Launching the UI 2014-02-25 15:47:03.879 THREAD 1 INFO: isLicenseInstallationValid: sep.slf =true OD file=true 2014-02-25 15:52:54.617 THREAD 19 INFO: Initializing ... 2014-02-25 15:52:54.617 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:52:54.617 THREAD 19 INFO: Executing command - stop semsrv 2014-02-25 15:52:54.695 THREAD 19 INFO: Servizio Symantec Endpoint Protection Manager non avviato. 2014-02-25 15:52:54.695 THREAD 19 INFO: 2014-02-25 15:52:54.695 THREAD 19 INFO: Ulteriori informazioni sono disponibili digitando NET HELPMSG 3521. 2014-02-25 15:52:54.695 THREAD 19 INFO: 2014-02-25 15:52:54.695 THREAD 19 INFO: Waiting for service termination: semsrv 2014-02-25 15:52:54.695 THREAD 19 INFO: Checking whether the service is stopped: semsrv 2014-02-25 15:52:54.695 THREAD 19 INFO: Retrieve status for service semsrv 2014-02-25 15:52:54.727 THREAD 19 INFO: The status for semsrv' service is 1 2014-02-25 15:52:54.727 THREAD 19 INFO: Service is stopped. 2014-02-25 15:52:54.727 THREAD 19 INFO: Executing command - stop semwebsrv 2014-02-25 15:52:54.774 THREAD 19 INFO: Servizio Symantec Endpoint Protection Manager Webserver non avviato. 2014-02-25 15:52:54.774 THREAD 19 INFO: 2014-02-25 15:52:54.774 THREAD 19 INFO: Ulteriori informazioni sono disponibili digitando NET HELPMSG 3521. 2014-02-25 15:52:54.774 THREAD 19 INFO: 2014-02-25 15:52:54.774 THREAD 19 INFO: Stop SemSrv done. 2014-02-25 15:52:54.774 THREAD 19 INFO: Action Start:0 2014-02-25 15:52:54.774 THREAD 19 INFO: DatabaseUtilities>initDataSource: Found 12.x driver 2014-02-25 15:52:54.774 THREAD 19 INFO: initDatasource dbport:2638 2014-02-25 15:52:54.774 THREAD 19 INFO: Datasource set in sqlanywhere>>ds:sybase.jdbc4.sqlanywhere.ASADataSource@17047c2 2014-02-25 15:52:54.774 THREAD 19 INFO: initDataSource 2014-02-25 15:52:54.774 THREAD 19 INFO: DatabaseUtilities>initDataSource: Found 12.x driver 2014-02-25 15:52:54.774 THREAD 19 INFO: initDatasource dbport:2638 2014-02-25 15:52:54.774 THREAD 19 INFO: Datasource set in sqlanywhere>>ds:sybase.jdbc4.sqlanywhere.ASADataSource@ccc0d7 2014-02-25 15:52:56.164 THREAD 19 INFO: Try to reinstall Embedded DB service. 2014-02-25 15:52:56.164 THREAD 19 INFO: Running net stop SQLANYs_sem5...... 2014-02-25 15:52:58.711 THREAD 19 INFO: Il servizio Symantec Embedded Database sta per essere arrestato.Servizio Symantec Embedded Database arrestato. 2014-02-25 15:52:58.711 THREAD 19 INFO: Checking whether the service is running: SQLANYs_sem5 2014-02-25 15:52:58.711 THREAD 19 INFO: Retrieve status for service SQLANYs_sem5 2014-02-25 15:52:58.742 THREAD 19 INFO: The status for SQLANYs_sem5' service is 1 2014-02-25 15:52:58.742 THREAD 19 INFO: Running dbsvc.exe -d sem5 -q -y 2014-02-25 15:52:59.008 THREAD 19 INFO: SQL Anywhere Service Utility Version 12.0.1.3554Service "sem5" was created successfully. 2014-02-25 15:52:59.008 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\ServiceUtil.exe 2014-02-25 15:52:59.008 THREAD 19 INFO: -service 2014-02-25 15:52:59.008 THREAD 19 INFO: SQLANYs_sem5 2014-02-25 15:52:59.008 THREAD 19 INFO: -setservicerecovery 2014-02-25 15:52:59.008 THREAD 19 INFO: 2014-02-25 15:52:59.055 THREAD 19 INFO: Service Recovery options for SQLANYs_sem5 have been successfully configured. 2014-02-25 15:52:59.071 THREAD 19 INFO: Executing command - start SQLANYs_sem5 2014-02-25 15:53:01.305 THREAD 19 INFO: Servizio Database integrato Symantec in fase di avvio . 2014-02-25 15:53:01.305 THREAD 19 INFO: Avvio del servizio Database integrato Symantec riuscito. 2014-02-25 15:53:01.305 THREAD 19 INFO: 2014-02-25 15:53:01.305 THREAD 19 INFO: Waiting for service running: SQLANYs_sem5 2014-02-25 15:53:01.305 THREAD 19 INFO: Checking whether the service is running: SQLANYs_sem5 2014-02-25 15:53:01.305 THREAD 19 INFO: Retrieve status for service SQLANYs_sem5 2014-02-25 15:53:01.336 THREAD 19 INFO: The status for SQLANYs_sem5' service is 4 2014-02-25 15:53:01.336 THREAD 19 INFO: The service SQLANYs_sem5 has already been started. 2014-02-25 15:53:01.336 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:01.336 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:01.336 THREAD 19 INFO: Set the config manager cache threshold to 500! 2014-02-25 15:53:01.399 THREAD 19 INFO: updateEmbeddedStatementCount done 2014-02-25 15:53:01.414 THREAD 19 INFO: Config schema format is upgraded from: 12.1.4.0 2014-02-25 15:53:01.414 THREAD 19 INFO: Upgrade schema started ... 2014-02-25 15:53:01.446 THREAD 19 INFO: Database Schema has been upgraded. 2014-02-25 15:53:01.539 THREAD 19 INFO: info : LicenseUtils.getProductType typeFromOD=SEPE onlyFromODLicense=true 2014-02-25 15:53:01.539 THREAD 19 INFO: Upgrade: isSBEtoEE ? false 2014-02-25 15:53:01.555 THREAD 19 INFO: isLicenseInstallationValid: sep.slf =true OD file=true 2014-02-25 15:53:01.571 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(HI):Begin... 2014-02-25 15:53:01.571 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig: HI download will not be enabled because it is not qualified category for this product type:SAV . 2014-02-25 15:53:01.571 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(HI):End. 2014-02-25 15:53:01.571 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(SUBMISSION_CONTROL):Begin... 2014-02-25 15:53:01.571 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig: SUBMISSION_CONTROL is already enabled. 2014-02-25 15:53:01.571 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(SUBMISSION_CONTROL):End. 2014-02-25 15:53:01.586 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Started. 2014-02-25 15:53:01.633 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=C224E84E11BD91392706712CE336A3AE 2014-02-25 15:53:01.680 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=4EB44BB54A6238562C52986B94E2C0CC 2014-02-25 15:53:01.680 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=53457F1FE2F251872E7E02F171C8ED02 2014-02-25 15:53:01.696 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=0404E0AC0E28C308610C28E0BAFE6367 2014-02-25 15:53:01.696 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=6FD723D39B5F3D8E62B86D5A5DC1E232 2014-02-25 15:53:01.711 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=730704A740E1F4B04124D430FE2781C0 2014-02-25 15:53:01.711 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=3F18CB63DC910BAD38D8264CF50685F7 2014-02-25 15:53:01.742 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Checking software package ID=EE94B066A1C27AAEA0C39F52967EF1AA 2014-02-25 15:53:01.742 THREAD 19 INFO: fixSoftwarePackageBrokenLinks>> Finished. 2014-02-25 15:53:01.758 THREAD 19 INFO: fixAppProtectPolicyForSEP11>> Started. 2014-02-25 15:53:01.774 THREAD 19 INFO: fixAppProtectPolicyForSEP11>> domainId:476CD409AC11036101ACA17D21408786 startIndex:1 policyBatchSize:50 morePolicies:true 2014-02-25 15:53:01.836 THREAD 19 INFO: fixAppProtectPolicyForSEP11>> domain:476CD409AC11036101ACA17D21408786 retrieved policy size:1 morePolicies:false 2014-02-25 15:53:01.836 THREAD 19 INFO: fixAppProtectPolicyForSEP11>> Finished. The result is: true 2014-02-25 15:53:01.836 THREAD 19 INFO: fixSystemLockdownForSep11>> Started. 2014-02-25 15:53:02.180 THREAD 19 INFO: fixSystemLockdownForSep11>> Finished. Add 0 match entities. The result is: true 2014-02-25 15:53:02.196 THREAD 19 INFO: upgradeADCPolicies>> Started. 2014-02-25 15:53:02.211 THREAD 19 INFO: upgradeADCPolicies>> domainId:476CD409AC11036101ACA17D21408786 startIndex:1 policyBatchSize:50 morePolicies:true 2014-02-25 15:53:02.211 THREAD 19 INFO: upgradeADCPolicies>> domain:476CD409AC11036101ACA17D21408786 retrieved policy size:1 morePolicies:false 2014-02-25 15:53:02.211 THREAD 19 INFO: addSEPMigrationExclusions>> Checking policy Application and Device Control policy id=9537C3E5AC11036101EA6D2D44B65EA0 2014-02-25 15:53:02.227 THREAD 19 INFO: addSEPMigrationExclusions>> Finished policy Application and Device Control policy id=9537C3E5AC11036101EA6D2D44B65EA0 added=false 2014-02-25 15:53:02.227 THREAD 19 INFO: fixAllowClientProcessRule>> Started. 2014-02-25 15:53:02.227 THREAD 19 INFO: fixAllowClientProcessRule>> Finished. The result is: false 2014-02-25 15:53:02.227 THREAD 19 INFO: upgradeADCPolicies>> Finished. The result is: true 2014-02-25 15:53:02.227 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:02.227 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:02.242 THREAD 19 INFO: Check and upgrade SemServer 2014-02-25 15:53:02.242 THREAD 19 INFO: Database already has the laster verion. 2014-02-25 15:53:02.258 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:02.258 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:02.274 THREAD 19 INFO: ApacheServerConfig>> getListenPortFromApacheConfFile> confFile = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\httpd.conf, listeningPorts = [8014] 2014-02-25 15:53:02.289 THREAD 19 INFO: ApacheServerConfig>> updateListenPortInApacheConfFile> configFile = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\httpd.conf, httpPortsToBeMerged = [8014], isHttps = false 2014-02-25 15:53:02.289 THREAD 19 INFO: ApacheServerConfig>> updateListenPortInApacheConfFile> httpPortsToBeMerged = [8014] 2014-02-25 15:53:02.289 THREAD 19 INFO: Previous Apache server configuration does not set SSL for clients configuration. So keep the default setting. 2014-02-25 15:53:02.289 THREAD 19 INFO: Getting DB connection 2014-02-25 15:53:02.305 THREAD 19 INFO: Uploading Symantec Antivirus 10.x logs not enabled before upgrade. No modification required in apache configuration 2014-02-25 15:53:02.305 THREAD 19 INFO: Completed with DB connection 2014-02-25 15:53:02.305 THREAD 19 INFO: Updating Apache Config for Sav10x logs upload successful: true 2014-02-25 15:53:02.305 THREAD 19 INFO: isSQLDbWithWindowsAuthentication returns false 2014-02-25 15:53:02.305 THREAD 19 INFO: setFCGIDImpersonation:false 2014-02-25 15:53:02.305 THREAD 19 INFO: Processing Apache config merge. Src file:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\ssl.conf.new, Dest file:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\ssl.conf 2014-02-25 15:53:02.305 THREAD 19 INFO: 2014-02-25 15:53:02.305 THREAD 19 INFO: Identified update item: [SSLProtocol, all -SSLv2] 2014-02-25 15:53:02.305 THREAD 19 INFO: Identified update item: [SSLCipherSuite, HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4] 2014-02-25 15:53:02.305 THREAD 19 INFO: Processing file:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\ssl.conf 2014-02-25 15:53:02.305 THREAD 19 INFO: Directive:SSLCipherSuite=HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4 2014-02-25 15:53:02.305 THREAD 19 INFO: Directive:SSLCipherSuite=HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4 2014-02-25 15:53:02.305 THREAD 19 INFO: : false 2014-02-25 15:53:02.305 THREAD 19 INFO: Already upto date:SSLCipherSuite=HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4 2014-02-25 15:53:02.305 THREAD 19 INFO: Directive:SSLProtocol=all -SSLv2 2014-02-25 15:53:02.305 THREAD 19 INFO: Directive:SSLProtocol=all -SSLv2 2014-02-25 15:53:02.305 THREAD 19 INFO: : false 2014-02-25 15:53:02.305 THREAD 19 INFO: Already upto date:SSLProtocol=all -SSLv2 2014-02-25 15:53:02.305 THREAD 19 INFO: No Apache directive merge required: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\ssl.conf 2014-02-25 15:53:02.305 THREAD 19 INFO: Processing Apache config merge. Src file:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\sslForClients.conf.new, Dest file:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\sslForClients.conf 2014-02-25 15:53:02.321 THREAD 19 INFO: 2014-02-25 15:53:02.321 THREAD 19 INFO: Identified update item: [SSLProtocol, all -SSLv2] 2014-02-25 15:53:02.321 THREAD 19 INFO: Identified update item: [SSLCipherSuite, HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4] 2014-02-25 15:53:02.321 THREAD 19 INFO: Processing file:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\sslForClients.conf 2014-02-25 15:53:02.321 THREAD 19 INFO: Directive:SSLCipherSuite=HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4 2014-02-25 15:53:02.321 THREAD 19 INFO: Directive:SSLCipherSuite=HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4 2014-02-25 15:53:02.321 THREAD 19 INFO: : false 2014-02-25 15:53:02.321 THREAD 19 INFO: Already upto date:SSLCipherSuite=HIGH:!MEDIUM:!LOW:!aNULL:!eNULL:3DES:!RC4 2014-02-25 15:53:02.321 THREAD 19 INFO: Directive:SSLProtocol=all -SSLv2 2014-02-25 15:53:02.321 THREAD 19 INFO: Directive:SSLProtocol=all -SSLv2 2014-02-25 15:53:02.321 THREAD 19 INFO: : false 2014-02-25 15:53:02.321 THREAD 19 INFO: Already upto date:SSLProtocol=all -SSLv2 2014-02-25 15:53:02.321 THREAD 19 INFO: No Apache directive merge required: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\ssl\sslForClients.conf 2014-02-25 15:53:02.321 THREAD 19 INFO: Apache SSL Configuration successful. 2014-02-25 15:53:02.321 THREAD 19 INFO: isLicenseInstallationValid: sep.slf =true OD file=true 2014-02-25 15:53:02.321 THREAD 19 INFO: Server version before upgrade = 12.1.4013.4013 2014-02-25 15:53:02.336 THREAD 19 INFO: isLicenseInstallationValid: sep.slf =true OD file=true 2014-02-25 15:53:02.352 THREAD 19 INFO: Product Type:SEPE 2014-02-25 15:53:02.352 THREAD 19 WARNING: No reporting port specified! No need to update. 2014-02-25 15:53:02.352 THREAD 19 WARNING: No spc web services port specified! No need to update. 2014-02-25 15:53:02.352 THREAD 19 WARNING: No rmm web services port specified! No need to update. 2014-02-25 15:53:02.352 THREAD 19 INFO: Use 8444 as the reporting communication port. 2014-02-25 15:53:02.352 THREAD 19 INFO: info : LicenseUtils.getProductType typeFromOD=SEPE onlyFromODLicense=true 2014-02-25 15:53:02.352 THREAD 19 INFO: info : LicenseUtils.getProductType typeFromOD=SEPE onlyFromODLicense=true 2014-02-25 15:53:02.352 THREAD 19 INFO: info : LicenseUtils.getProductType typeFromOD=SEPE onlyFromODLicense=true 2014-02-25 15:53:02.352 THREAD 19 INFO: Upgrading To SEPE 2014-02-25 15:53:02.352 THREAD 19 INFO: Use 8444 as the reporting communication port. 2014-02-25 15:53:02.352 THREAD 19 SEVERE: Checking for secured connectors 2014-02-25 15:53:02.352 THREAD 19 SEVERE: Checking for secured connectors 2014-02-25 15:53:02.352 THREAD 19 INFO: Activating Upgrade License 2014-02-25 15:53:02.352 THREAD 19 INFO: updateElementInPropFile: keyscm.license.producttype ,value: SEPE 2014-02-25 15:53:02.352 THREAD 19 INFO: saveConfProp: done 2014-02-25 15:53:02.352 THREAD 19 INFO: Done with Activation of Upgrade license 2014-02-25 15:53:02.367 THREAD 19 INFO: info : LicenseUtils.getProductType typeFromOD=SEPE onlyFromODLicense=true 2014-02-25 15:53:02.367 THREAD 19 INFO: saveConfProp: done 2014-02-25 15:53:02.367 THREAD 19 INFO: Removing property key name: scm.server.version.pre-upgrade from C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties succeeded. 2014-02-25 15:53:02.383 THREAD 19 INFO: isLicenseInstallationValid: sep.slf =true OD file=true 2014-02-25 15:53:02.383 THREAD 19 INFO: saveConfProp: done 2014-02-25 15:53:02.383 THREAD 19 INFO: Removing property key name: scm.install.has.SNAC.license from C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties succeeded. 2014-02-25 15:53:02.383 THREAD 19 INFO: Update server.xml with thread pool... 2014-02-25 15:53:02.383 THREAD 19 INFO: Connector has applied the executor name =SEPMThreadPool 2014-02-25 15:53:02.383 THREAD 19 INFO: Existed configured minSpareThreads=5 2014-02-25 15:53:02.383 THREAD 19 INFO: Update ROOT.xml for DBCP connection pool to remove abandoned connection automatically... 2014-02-25 15:53:02.383 THREAD 19 INFO: Update ROOT.xml successfully. 2014-02-25 15:53:02.383 THREAD 19 INFO: Successfully modify SPC server configuration settings 2014-02-25 15:53:02.399 THREAD 19 INFO: Checking for packages to import ... 2014-02-25 15:53:02.399 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:02.399 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:02.414 THREAD 19 INFO: isLicenseInstallationValid: sep.slf =true OD file=true 2014-02-25 15:53:02.414 THREAD 19 INFO: addAgentPackage packageNames length 3 2014-02-25 15:53:02.430 THREAD 19 INFO: adding package C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV32.info 2014-02-25 15:53:02.430 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:02.430 THREAD 19 INFO: addNewPackage packageZipFile:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV32.dat packageInfoFile:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV32.info 2014-02-25 15:53:02.430 THREAD 19 INFO: PackageUtil->setPackageSizeToPackageInfo: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV32.dat 2014-02-25 15:53:02.430 THREAD 19 INFO: Package LU file (zip/unzip) size: BASHDefs.zip 3347951 3351733 2014-02-25 15:53:02.430 THREAD 19 INFO: Package LU file (zip/unzip) size: IDSDefs.zip 4546181 4551796 2014-02-25 15:53:02.430 THREAD 19 INFO: Package LU file (zip/unzip) size: VDefs.zip 256163348 256378013 2014-02-25 15:53:02.430 THREAD 19 INFO: Package new (zip/unzip) size: 317306650 376569559 2014-02-25 15:53:02.446 THREAD 19 INFO: Checking binary file integrity...file=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV32.dat 2014-02-25 15:53:02.446 THREAD 19 INFO: Checking binary file integrity...Done 2014-02-25 15:53:47.056 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:47.056 THREAD 19 INFO: adding package C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV64.info 2014-02-25 15:53:47.056 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:53:47.056 THREAD 19 INFO: addNewPackage packageZipFile:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV64.dat packageInfoFile:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV64.info 2014-02-25 15:53:47.056 THREAD 19 INFO: PackageUtil->setPackageSizeToPackageInfo: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV64.dat 2014-02-25 15:53:47.056 THREAD 19 INFO: Package LU file (zip/unzip) size: BASHDefs.zip 3347951 3351733 2014-02-25 15:53:47.056 THREAD 19 INFO: Package LU file (zip/unzip) size: IDSDefs.zip 4546181 4551796 2014-02-25 15:53:47.056 THREAD 19 INFO: Package LU file (zip/unzip) size: VDefs.zip 260938283 261167197 2014-02-25 15:53:47.056 THREAD 19 INFO: Package new (zip/unzip) size: 341447065 426559097 2014-02-25 15:53:47.087 THREAD 19 INFO: Checking binary file integrity...file=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV64.dat 2014-02-25 15:53:47.087 THREAD 19 INFO: Checking binary file integrity...Done 2014-02-25 15:54:06.868 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:06.868 THREAD 19 INFO: adding package C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SEP_Mac.info 2014-02-25 15:54:06.868 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:06.868 THREAD 19 INFO: addNewPackage packageZipFile:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SEP_Mac.dat packageInfoFile:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SEP_Mac.info 2014-02-25 15:54:06.884 THREAD 19 INFO: PackageUtil->setPackageSizeToPackageInfo: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SEP_Mac.dat 2014-02-25 15:54:06.884 THREAD 19 INFO: Package new (zip/unzip) size: 283011773 288155000 2014-02-25 15:54:06.993 THREAD 19 INFO: Checking binary file integrity...file=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SEP_Mac.dat 2014-02-25 15:54:06.993 THREAD 19 INFO: Checking binary file integrity...Done 2014-02-25 15:54:26.619 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:26.947 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:26.947 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:26.978 THREAD 19 INFO: SyncLuCatalog started ... 2014-02-25 15:54:26.978 THREAD 19 INFO: DB Version Before Upgrade = 12.1.4.0 2014-02-25 15:54:26.978 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:26.978 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:26.978 THREAD 19 INFO: UpgradeDbUtil>>installContentCatalog: Started. 2014-02-25 15:54:27.619 THREAD 19 WARNING: (rep lock) locking guid=B20B6E870A980D7A00AF2A50862A396D, tableName=BASIC_METADATA 2014-02-25 15:54:27.650 THREAD 19 WARNING: (rep lock) locked guid=B20B6E870A980D7A00AF2A50862A396D, tableName=BASIC_METADATA 2014-02-25 15:54:28.306 THREAD 19 INFO: UpgradeDbUtil>>installContentCatalog: new catalog updated. 2014-02-25 15:54:28.306 THREAD 19 INFO: UpgradeDbUtil>>installContentCatalog: Done. 2014-02-25 15:54:28.306 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(EFAVT):Begin... 2014-02-25 15:54:28.322 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig: EFAVT is already enabled. 2014-02-25 15:54:28.322 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(EFAVT):End. 2014-02-25 15:54:28.322 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(IRON):Begin... 2014-02-25 15:54:28.322 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig: IRON is already enabled. 2014-02-25 15:54:28.322 THREAD 19 INFO: UpgradeUtil>>addCategoryToLuConfig(IRON):End. 2014-02-25 15:54:28.322 THREAD 19 INFO: UpgradeDbUtil>>installContentCatalog: Started. 2014-02-25 15:54:28.806 THREAD 19 WARNING: (rep lock) locking guid=B20B6E870A980D7A00AF2A50862A396D, tableName=BASIC_METADATA 2014-02-25 15:54:28.822 THREAD 19 WARNING: (rep lock) locked guid=B20B6E870A980D7A00AF2A50862A396D, tableName=BASIC_METADATA 2014-02-25 15:54:29.244 THREAD 19 INFO: UpgradeDbUtil>>installContentCatalog: new catalog updated. 2014-02-25 15:54:29.244 THREAD 19 INFO: UpgradeDbUtil>>installContentCatalog: Done. 2014-02-25 15:54:29.244 THREAD 19 INFO: LU entries update required = false 2014-02-25 15:54:29.400 THREAD 19 WARNING: (rep lock) locking guid=B20B6E870A980D7A00AF2A50862A396D, tableName=BASIC_METADATA 2014-02-25 15:54:29.415 THREAD 19 WARNING: (rep lock) locked guid=B20B6E870A980D7A00AF2A50862A396D, tableName=BASIC_METADATA 2014-02-25 15:54:32.884 THREAD 19 INFO: LU catalog sync completed 2014-02-25 15:54:32.900 THREAD 19 INFO: Upgrade: Updating sesm.bat file ... 2014-02-25 15:54:32.900 THREAD 19 INFO: Upgrade: Updating setEnv.bat file ... 2014-02-25 15:54:32.900 THREAD 19 INFO: info : LicenseUtils.getProductType typeFromOD=SEPE onlyFromODLicense=true 2014-02-25 15:54:32.900 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:32.900 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:54:32.900 THREAD 19 INFO: LuUtil getLuinsdllVersion begins 2014-02-25 15:54:32.900 THREAD 19 INFO: LuUtil getLuinsdllVersion begins 2014-02-25 15:54:32.931 THREAD 24 INFO: RunCommandHandler>> processWatchDog> Done. 2014-02-25 15:54:32.931 THREAD 19 INFO: LuUtil getLuinsdllVersion normal out:version:844437821587471 2014-02-25 15:54:32.931 THREAD 19 INFO: LuUtil getLuinsdllVersion normal out:version:844437821587471 2014-02-25 15:54:32.931 THREAD 19 INFO: LuUtil getLuinsdllVersion:luinsdll version = 844437821587471 2014-02-25 15:54:32.931 THREAD 19 INFO: LuUtil getLuinsdllVersion:luinsdll version = 844437821587471 2014-02-25 15:54:32.931 THREAD 19 INFO: LuUtil getLuinsdllVersion ends 2014-02-25 15:54:32.931 THREAD 19 INFO: LuUtil getLuinsdllVersion ends 2014-02-25 15:54:32.931 THREAD 19 INFO: LuserverUtility.updateConfWLUVersion():begin update luinsdll version in conf file,luinsdll version=844437821587471 2014-02-25 15:54:32.931 THREAD 19 INFO: LuserverUtility.updateConfWLUVersion():begin update luinsdll version in conf file,luinsdll version=844437821587471 2014-02-25 15:54:32.931 THREAD 19 INFO: LuserverUtility.updateConfWLUVersion():success to update luinsdll version in conf file 2014-02-25 15:54:32.931 THREAD 19 INFO: LuserverUtility.updateConfWLUVersion():success to update luinsdll version in conf file 2014-02-25 15:54:32.931 THREAD 19 INFO: ServerUtil >> updateJDBCPropertiesFile > Updating jdbc.properties file ... 2014-02-25 15:54:32.931 THREAD 19 INFO: Try to update web service port to Server.xml, port= 8444 2014-02-25 15:54:32.947 THREAD 19 INFO: Web service port update result = true 2014-02-25 15:54:32.947 THREAD 19 INFO: Try to update web service port to Server.xml, port= 8446 2014-02-25 15:54:32.947 THREAD 19 INFO: Web service port update result = false 2014-02-25 15:54:32.947 THREAD 19 INFO: updateElementInPropFile: keyscm.include.legacy.netscanpassword ,value: true 2014-02-25 15:54:32.947 THREAD 19 INFO: saveConfProp: done 2014-02-25 15:54:32.947 THREAD 19 INFO: IncludeLegacyNetscanPassword setting = true 2014-02-25 15:54:32.947 THREAD 19 INFO: includeEmailLegacyPassword setting = true 2014-02-25 15:54:32.947 THREAD 19 INFO: Number of Engine tag element : 2 2014-02-25 15:54:33.150 THREAD 19 INFO: ServerUtil->getJVMSettings: try to get existing JVM settings... ... 2014-02-25 15:54:34.166 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Count REG_DWORD 0x11 ] 2014-02-25 15:54:34.166 THREAD 19 INFO: JVM Option Count: 18 2014-02-25 15:54:35.197 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 0 REG_SZ -Xms512m ] 2014-02-25 15:54:36.228 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 1 REG_SZ -Xmx1024m ] 2014-02-25 15:54:37.259 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 2 REG_SZ -XX:MinHeapFreeRatio=40 ] 2014-02-25 15:54:38.291 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 3 REG_SZ -XX:MaxHeapFreeRatio=70 ] 2014-02-25 15:54:39.322 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 4 REG_SZ -Djava.endorsed.dirs=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\lib\endorsed ] 2014-02-25 15:54:40.353 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 5 REG_SZ -XX:MaxPermSize=256m ] 2014-02-25 15:54:41.384 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 6 REG_SZ -XX:-UseSplitVerifier ] 2014-02-25 15:54:42.416 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 7 REG_SZ -Djava.endorsed.dirs=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\lib\endorsed ] 2014-02-25 15:54:43.447 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 8 REG_SZ -Djava.class.path=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre\lib\rt.jar;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\bootstrap.jar;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\tomcat-juli.jar; ] 2014-02-25 15:54:44.478 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 9 REG_SZ -Dcatalina.base=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat ] 2014-02-25 15:54:45.509 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 10 REG_SZ -Dcatalina.home=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat ] 2014-02-25 15:54:46.541 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 11 REG_SZ -Djava.library.path=%PATH%;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\ASA\win32 ] 2014-02-25 15:54:47.572 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 12 REG_SZ -Djava.io.tmpdir=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\temp ] 2014-02-25 15:54:48.603 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 13 REG_SZ -Dajaxswing.home=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\ajaxswing\WEB-INF\ajaxswing ] 2014-02-25 15:54:49.634 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 14 REG_SZ -Dcom.sun.xml.ws.fault.SOAPFaultBuilder.disableCaptureStackTrace=false ] 2014-02-25 15:54:50.666 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 15 REG_SZ -Xbootclasspath/p:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\asboot.jar ] 2014-02-25 15:54:51.697 THREAD 19 INFO: Command output: [ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters JVM Option Number 16 REG_SZ -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager ] 2014-02-25 15:54:52.728 THREAD 19 INFO: Command output: [ ] 2014-02-25 15:54:52.728 THREAD 19 INFO: Unable to find existing JVM setting for registry data: -XX:NewRatio 2014-02-25 15:54:52.728 THREAD 19 INFO: getExistingJVMSettings jvm option 0: -Xms512m 2014-02-25 15:54:52.728 THREAD 19 INFO: getExistingJVMSettings jvm option 1: -Xmx1024m 2014-02-25 15:54:52.728 THREAD 19 INFO: getExistingJVMSettings jvm option 2: -XX:MinHeapFreeRatio=40 2014-02-25 15:54:52.728 THREAD 19 INFO: getExistingJVMSettings jvm option 3: -XX:MaxHeapFreeRatio=70 2014-02-25 15:54:52.728 THREAD 19 INFO: getExistingJVMSettings jvm option 4: -XX:NewRatio=15 2014-02-25 15:54:52.728 THREAD 19 INFO: getExistingJVMSettings jvm option 5: -XX:MaxPermSize=256m 2014-02-25 15:54:52.728 THREAD 19 INFO: getExistingJVMSettings jvm option 6: -XX:-UseSplitVerifier 2014-02-25 15:54:53.041 THREAD 19 INFO: Set inheritance output String = Processing ACL of: <\\?\C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data> SetACL finished successfully. 2014-02-25 15:54:53.166 THREAD 19 INFO: Clear ACL output String = Processing ACL of: <\\?\C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data> SetACL finished successfully. 2014-02-25 15:54:53.166 THREAD 19 INFO: Upgrade: Adjusted inheritance flag on C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data 2014-02-25 15:54:53.166 THREAD 19 INFO: Executing command - stop semsrv 2014-02-25 15:54:53.213 THREAD 19 INFO: Servizio Symantec Endpoint Protection Manager non avviato. 2014-02-25 15:54:53.213 THREAD 19 INFO: 2014-02-25 15:54:53.213 THREAD 19 INFO: Ulteriori informazioni sono disponibili digitando NET HELPMSG 3521. 2014-02-25 15:54:53.213 THREAD 19 INFO: 2014-02-25 15:54:53.213 THREAD 19 INFO: Waiting for service termination: semsrv 2014-02-25 15:54:53.213 THREAD 19 INFO: Checking whether the service is stopped: semsrv 2014-02-25 15:54:53.213 THREAD 19 INFO: Retrieve status for service semsrv 2014-02-25 15:54:53.244 THREAD 19 INFO: The status for semsrv' service is 1 2014-02-25 15:54:53.244 THREAD 19 INFO: Service is stopped. 2014-02-25 15:54:53.244 THREAD 19 INFO: Run Command:[C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\SemSvc.exe, -uninstall, semsrv] 2014-02-25 15:54:53.244 THREAD 19 INFO: Trying #1 2014-02-25 15:54:53.275 THREAD 19 INFO: Return Code:0 2014-02-25 15:54:54.275 THREAD 19 INFO: Checking whether the service is installed: semsrv 2014-02-25 15:54:54.291 THREAD 19 INFO: Error code from sc query: 1060 2014-02-25 15:54:54.291 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\SemSvc.exe 2014-02-25 15:54:54.291 THREAD 19 INFO: -install 2014-02-25 15:54:54.291 THREAD 19 INFO: semsrv 2014-02-25 15:54:54.291 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre\bin\server\jvm.dll 2014-02-25 15:54:54.291 THREAD 19 INFO: -Xms512m 2014-02-25 15:54:54.291 THREAD 19 INFO: -Xmx1024m 2014-02-25 15:54:54.291 THREAD 19 INFO: -XX:MinHeapFreeRatio=40 2014-02-25 15:54:54.291 THREAD 19 INFO: -XX:MaxHeapFreeRatio=70 2014-02-25 15:54:54.291 THREAD 19 INFO: -XX:NewRatio=15 2014-02-25 15:54:54.291 THREAD 19 INFO: -XX:MaxPermSize=256m 2014-02-25 15:54:54.291 THREAD 19 INFO: -XX:-UseSplitVerifier 2014-02-25 15:54:54.291 THREAD 19 INFO: -Djava.endorsed.dirs=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\lib\endorsed 2014-02-25 15:54:54.291 THREAD 19 INFO: -Djava.class.path=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre\lib\rt.jar;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\bootstrap.jar;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\tomcat-juli.jar; 2014-02-25 15:54:54.291 THREAD 19 INFO: -Dcatalina.base=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat 2014-02-25 15:54:54.291 THREAD 19 INFO: -Dcatalina.home=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat 2014-02-25 15:54:54.291 THREAD 19 INFO: -Djava.library.path=%PATH%;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\ASA\win32 2014-02-25 15:54:54.291 THREAD 19 INFO: -Djava.io.tmpdir=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\temp 2014-02-25 15:54:54.291 THREAD 19 INFO: -Dajaxswing.home=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\ajaxswing\WEB-INF\ajaxswing 2014-02-25 15:54:54.291 THREAD 19 INFO: -Dcom.sun.xml.ws.fault.SOAPFaultBuilder.disableCaptureStackTrace=false 2014-02-25 15:54:54.291 THREAD 19 INFO: -Xbootclasspath/p:C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\asboot.jar 2014-02-25 15:54:54.291 THREAD 19 INFO: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager 2014-02-25 15:54:54.291 THREAD 19 INFO: -start 2014-02-25 15:54:54.291 THREAD 19 INFO: org.apache.catalina.startup.Bootstrap 2014-02-25 15:54:54.291 THREAD 19 INFO: -disp 2014-02-25 15:54:54.291 THREAD 19 INFO: Symantec Endpoint Protection Manager 2014-02-25 15:54:54.291 THREAD 19 INFO: -desc 2014-02-25 15:54:54.291 THREAD 19 INFO: Server dell’applicazione che comunica con Symantec Endpoint Protection Manager, i client di Symantec Protection e un database. 2014-02-25 15:54:54.291 THREAD 19 INFO: -params 2014-02-25 15:54:54.291 THREAD 19 INFO: start 2014-02-25 15:54:54.291 THREAD 19 INFO: -stop 2014-02-25 15:54:54.291 THREAD 19 INFO: org.apache.catalina.startup.Bootstrap 2014-02-25 15:54:54.291 THREAD 19 INFO: -method 2014-02-25 15:54:54.291 THREAD 19 INFO: main 2014-02-25 15:54:54.291 THREAD 19 INFO: -params 2014-02-25 15:54:54.291 THREAD 19 INFO: stop 2014-02-25 15:54:54.291 THREAD 19 INFO: -out 2014-02-25 15:54:54.291 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs\catalina.out 2014-02-25 15:54:54.291 THREAD 19 INFO: -err 2014-02-25 15:54:54.291 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs\catalina.err 2014-02-25 15:54:54.291 THREAD 19 INFO: -current 2014-02-25 15:54:54.291 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\bin 2014-02-25 15:54:54.291 THREAD 19 INFO: -accountname 2014-02-25 15:54:54.291 THREAD 19 INFO: LocalSystem 2014-02-25 15:54:54.291 THREAD 19 INFO: 2014-02-25 15:54:54.338 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\ServiceUtil.exe 2014-02-25 15:54:54.338 THREAD 19 INFO: -service 2014-02-25 15:54:54.338 THREAD 19 INFO: semsrv 2014-02-25 15:54:54.338 THREAD 19 INFO: -setservicerecovery 2014-02-25 15:54:54.338 THREAD 19 INFO: 2014-02-25 15:54:54.369 THREAD 19 INFO: Service Recovery options for semsrv have been successfully configured. 2014-02-25 15:54:54.369 THREAD 19 INFO: ServiceUtil return code: 0 2014-02-25 15:54:54.369 THREAD 19 INFO: Executing command - stop semsrv 2014-02-25 15:54:54.400 THREAD 19 INFO: Servizio Symantec Endpoint Protection Manager non avviato. 2014-02-25 15:54:54.400 THREAD 19 INFO: 2014-02-25 15:54:54.400 THREAD 19 INFO: Ulteriori informazioni sono disponibili digitando NET HELPMSG 3521. 2014-02-25 15:54:54.400 THREAD 19 INFO: 2014-02-25 15:54:54.400 THREAD 19 INFO: Waiting for service termination: semsrv 2014-02-25 15:54:54.400 THREAD 19 INFO: Checking whether the service is stopped: semsrv 2014-02-25 15:54:54.400 THREAD 19 INFO: Retrieve status for service semsrv 2014-02-25 15:54:54.431 THREAD 19 INFO: The status for semsrv' service is 1 2014-02-25 15:54:54.431 THREAD 19 INFO: Service is stopped. 2014-02-25 15:54:54.431 THREAD 19 INFO: Executing command - stop semwebsrv 2014-02-25 15:54:54.478 THREAD 19 INFO: Servizio Symantec Endpoint Protection Manager Webserver non avviato. 2014-02-25 15:54:54.478 THREAD 19 INFO: 2014-02-25 15:54:54.478 THREAD 19 INFO: Ulteriori informazioni sono disponibili digitando NET HELPMSG 3521. 2014-02-25 15:54:54.478 THREAD 19 INFO: 2014-02-25 15:54:54.478 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\bin\httpd.exe 2014-02-25 15:54:54.478 THREAD 19 INFO: -k 2014-02-25 15:54:54.478 THREAD 19 INFO: uninstall 2014-02-25 15:54:54.478 THREAD 19 INFO: -n 2014-02-25 15:54:54.478 THREAD 19 INFO: "semwebsrv" 2014-02-25 15:54:54.478 THREAD 19 INFO: 2014-02-25 15:54:54.650 THREAD 19 INFO: Removing the Symantec Endpoint Protection Manager Webserver service 2014-02-25 15:54:54.650 THREAD 19 INFO: The Symantec Endpoint Protection Manager Webserver service has been removed successfully. 2014-02-25 15:54:54.666 THREAD 19 INFO: CertUtil.ExportPublicCertificateAsBinary>>The input alias name is empty, use default:tomcat 2014-02-25 15:54:54.666 THREAD 19 INFO: executing checking OS is Windows 64 bit or not 2014-02-25 15:54:54.681 THREAD 19 INFO: CheckWin64OS, return string: TRUE 2014-02-25 15:54:54.681 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\bin\httpd.exe 2014-02-25 15:54:54.681 THREAD 19 INFO: -k 2014-02-25 15:54:54.681 THREAD 19 INFO: install 2014-02-25 15:54:54.681 THREAD 19 INFO: -n 2014-02-25 15:54:54.681 THREAD 19 INFO: "semwebsrv" 2014-02-25 15:54:54.681 THREAD 19 INFO: -f 2014-02-25 15:54:54.681 THREAD 19 INFO: "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\conf\httpd.conf" 2014-02-25 15:54:54.681 THREAD 19 INFO: -d 2014-02-25 15:54:54.681 THREAD 19 INFO: "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\apache\." 2014-02-25 15:54:54.681 THREAD 19 INFO: -D 2014-02-25 15:54:54.681 THREAD 19 INFO: WIN64OS 2014-02-25 15:54:54.681 THREAD 19 INFO: 2014-02-25 15:54:54.806 THREAD 19 INFO: Installing the semwebsrv service 2014-02-25 15:54:54.806 THREAD 19 INFO: The semwebsrv service is successfully installed. 2014-02-25 15:54:54.806 THREAD 19 INFO: Testing httpd.conf.... 2014-02-25 15:54:54.806 THREAD 19 INFO: Errors reported here must be corrected before the service can be started. 2014-02-25 15:54:54.853 THREAD 19 INFO: Finished installing apache service. Return code: 0 2014-02-25 15:54:54.853 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\ServiceUtil.exe 2014-02-25 15:54:54.853 THREAD 19 INFO: -service 2014-02-25 15:54:54.853 THREAD 19 INFO: semwebsrv 2014-02-25 15:54:54.853 THREAD 19 INFO: -setservicerecovery 2014-02-25 15:54:54.853 THREAD 19 INFO: 2014-02-25 15:54:54.869 THREAD 19 INFO: Service Recovery options for semwebsrv have been successfully configured. 2014-02-25 15:54:54.869 THREAD 19 INFO: ServiceUtil return code: 0 2014-02-25 15:54:54.869 THREAD 19 INFO: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\ServiceUtil.exe 2014-02-25 15:54:54.869 THREAD 19 INFO: -service 2014-02-25 15:54:54.869 THREAD 19 INFO: semwebsrv 2014-02-25 15:54:54.869 THREAD 19 INFO: -displayname 2014-02-25 15:54:54.869 THREAD 19 INFO: Server Web Symantec Endpoint Protection Manager 2014-02-25 15:54:54.869 THREAD 19 INFO: -description 2014-02-25 15:54:54.869 THREAD 19 INFO: Server Web che comunica con Symantec Endpoint Protection Manager, i client Symantec Endpoint Protection e un database. 2014-02-25 15:54:54.869 THREAD 19 INFO: 2014-02-25 15:54:54.900 THREAD 19 INFO: Service display name for semwebsrv has been successfully configured. 2014-02-25 15:54:54.900 THREAD 19 INFO: Service description for semwebsrv has been successfully configured. 2014-02-25 15:54:54.900 THREAD 19 INFO: ServiceUtil return code: 0 2014-02-25 15:54:54.916 THREAD 19 INFO: publishUpgradedPackages start... 2014-02-25 15:54:54.931 THREAD 19 INFO: Global package number = 11 2014-02-25 15:54:54.947 THREAD 19 INFO: All package GUID number = 11 2014-02-25 15:54:54.994 THREAD 19 INFO: Publishing physical file, checksum=b36012e0c8ff92d94f697ce8dc2fd394,physicalFileID=D285502F36071992FBD3CA54E1058A77 2014-02-25 15:55:02.510 THREAD 19 INFO: Signed physical zip file, checksum=b36012e0c8ff92d94f697ce8dc2fd394,physicalFileID=D285502F36071992FBD3CA54E1058A77 2014-02-25 15:55:02.510 THREAD 19 INFO: Publishing physical file, checksum=452681555bb71f5dcd6863a37a2e9a07,physicalFileID=FF04A74A6FE0AA604D38835CD7D1856A 2014-02-25 15:55:11.369 THREAD 19 INFO: Signed physical zip file, checksum=452681555bb71f5dcd6863a37a2e9a07,physicalFileID=FF04A74A6FE0AA604D38835CD7D1856A 2014-02-25 15:55:11.369 THREAD 19 INFO: Publishing physical file, checksum=0b3702e05973125dcb67a23fbdee54f4,physicalFileID=981ADC50F82A5F0FB527FB18A8FCD561 2014-02-25 15:55:30.041 THREAD 19 INFO: Signed physical zip file, checksum=0b3702e05973125dcb67a23fbdee54f4,physicalFileID=981ADC50F82A5F0FB527FB18A8FCD561 2014-02-25 15:55:30.057 THREAD 19 INFO: Published package number is =3 2014-02-25 15:55:30.057 THREAD 19 INFO: Saving disaster recovery data to: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\Server Private Key Backup\recovery_2014-02-25-15-55-30.zip 2014-02-25 15:55:30.072 THREAD 19 INFO: Executing command - stop SQLANYs_sem5 2014-02-25 15:55:37.619 THREAD 19 INFO: Il servizio Database integrato Symantec sta per essere arrestato... 2014-02-25 15:55:37.619 THREAD 19 INFO: Servizio Database integrato Symantec arrestato. 2014-02-25 15:55:37.619 THREAD 19 INFO: 2014-02-25 15:55:37.619 THREAD 19 INFO: Waiting for service termination: SQLANYs_sem5 2014-02-25 15:55:37.619 THREAD 19 INFO: Checking whether the service is stopped: SQLANYs_sem5 2014-02-25 15:55:37.619 THREAD 19 INFO: Retrieve status for service SQLANYs_sem5 2014-02-25 15:55:37.635 THREAD 19 INFO: The status for SQLANYs_sem5' service is 1 2014-02-25 15:55:37.635 THREAD 19 INFO: Service is stopped. 2014-02-25 15:55:37.635 THREAD 19 INFO: Executing command - start SQLANYs_sem5 2014-02-25 15:55:39.729 THREAD 19 INFO: Servizio Database integrato Symantec in fase di avvio . 2014-02-25 15:55:39.729 THREAD 19 INFO: Avvio del servizio Database integrato Symantec riuscito. 2014-02-25 15:55:39.729 THREAD 19 INFO: 2014-02-25 15:55:39.729 THREAD 19 INFO: Waiting for service running: SQLANYs_sem5 2014-02-25 15:55:39.729 THREAD 19 INFO: Checking whether the service is running: SQLANYs_sem5 2014-02-25 15:55:39.729 THREAD 19 INFO: Retrieve status for service SQLANYs_sem5 2014-02-25 15:55:39.744 THREAD 19 INFO: The status for SQLANYs_sem5' service is 4 2014-02-25 15:55:39.760 THREAD 19 INFO: The service SQLANYs_sem5 has already been started. 2014-02-25 15:55:39.760 THREAD 19 INFO: Resetting Semsrv... 2014-02-25 15:55:39.776 THREAD 19 INFO: Port 9090 is available : true 2014-02-25 15:55:39.776 THREAD 19 INFO: Reset Semsrv done. 2014-02-25 15:55:39.776 THREAD 19 INFO: Creating first time LU indicator file... 2014-02-25 15:55:39.776 THREAD 19 INFO: DoFirstTimeLu.txt has been created. 2014-02-25 15:55:39.776 THREAD 19 INFO: Creating first time LU indicator file...Done 2014-02-25 15:55:39.776 THREAD 19 INFO: Clearing Binhub folder.. 2014-02-25 15:55:39.885 THREAD 19 INFO: sesmcontinst return code = 0 2014-02-25 15:55:39.885 THREAD 19 INFO: Result: UPGRADE SUCCEEDED. 2014-02-25 15:55:39.885 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:55:39.885 THREAD 19 INFO: UpgradeStep >> checkUpgradeStatus. 2014-02-25 15:55:56.292 THREAD 15 INFO: UpgradeFinalPanel >> saveStage > Starting the semsrv service... 2014-02-25 15:55:56.292 THREAD 15 INFO: Executing command - start semwebsrv 2014-02-25 15:55:58.354 THREAD 15 INFO: Servizio Server Web Symantec Endpoint Protection Manager in fase di avvio . 2014-02-25 15:55:58.354 THREAD 15 INFO: Avvio del servizio Server Web Symantec Endpoint Protection Manager riuscito. 2014-02-25 15:55:58.354 THREAD 15 INFO: 2014-02-25 15:55:58.354 THREAD 15 INFO: Executing command - start semsrv 2014-02-25 15:56:00.401 THREAD 15 INFO: Servizio Symantec Endpoint Protection Manager in fase di avvio . 2014-02-25 15:56:00.401 THREAD 15 INFO: Avvio del servizio Symantec Endpoint Protection Manager riuscito. 2014-02-25 15:56:00.401 THREAD 15 INFO: