=== Verbose logging started: 21/05/2010 10:11:45 Build type: SHIP UNICODE 4.05.6001.00 Calling process: C:\WINNT\system32\MSIEXEC.EXE === MSI (c) (18:C4) [10:11:45:249]: Resetting cached policy values MSI (c) (18:C4) [10:11:45:249]: Machine policy value 'Debug' is 0 MSI (c) (18:C4) [10:11:45:249]: ******* RunEngine: ******* Product: D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\Symantec Endpoint Protection Manager.msi ******* Action: ******* CommandLine: ********** MSI (c) (18:C4) [10:11:45:249]: Machine policy value 'DisableUserInstalls' is 0 MSI (c) (18:C4) [10:11:45:264]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\Symantec Endpoint Protection Manager.msi' against software restriction policy MSI (c) (18:C4) [10:11:45:264]: Note: 1: 2262 2: DigitalSignature 3: -2147287038 MSI (c) (18:C4) [10:11:45:264]: SOFTWARE RESTRICTION POLICY: D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\Symantec Endpoint Protection Manager.msi is not digitally signed MSI (c) (18:C4) [10:11:45:264]: SOFTWARE RESTRICTION POLICY: D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\Symantec Endpoint Protection Manager.msi is permitted to run at the 'unrestricted' authorization level. MSI (c) (18:C4) [10:11:45:546]: Cloaking enabled. MSI (c) (18:C4) [10:11:45:546]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (18:C4) [10:11:45:592]: End dialog not enabled MSI (c) (18:C4) [10:11:45:592]: Original package ==> D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\Symantec Endpoint Protection Manager.msi MSI (c) (18:C4) [10:11:45:592]: Package we're running from ==> C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\3be2101.msi MSI (c) (18:C4) [10:11:45:686]: APPCOMPAT: looking for appcompat database entry with ProductCode '{EAD22945-6D46-4073-8353-803523E9936B}'. MSI (c) (18:C4) [10:11:45:686]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (18:C4) [10:11:45:686]: MSCOREE not loaded loading copy from system32 MSI (c) (18:C4) [10:11:45:717]: Machine policy value 'TransformsSecure' is 1 MSI (c) (18:C4) [10:11:45:717]: Machine policy value 'DisablePatch' is 0 MSI (c) (18:C4) [10:11:45:717]: Machine policy value 'AllowLockdownPatch' is 0 MSI (c) (18:C4) [10:11:45:717]: Machine policy value 'DisableLUAPatching' is 0 MSI (c) (18:C4) [10:11:45:717]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (c) (18:C4) [10:11:45:717]: APPCOMPAT: looking for appcompat database entry with ProductCode '{EAD22945-6D46-4073-8353-803523E9936B}'. MSI (c) (18:C4) [10:11:45:717]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (18:C4) [10:11:45:717]: Transforms are not secure. MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\SEPM_INST.LOG'. MSI (c) (18:C4) [10:11:45:717]: Command Line: SETUPEXEDIR=D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM CURRENTDIRECTORY=D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM CLIENTUILEVEL=0 CLIENTPROCESSID=2584 MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{CAA7E852-4D9F-413E-98DF-065D3E7514C7}'. MSI (c) (18:C4) [10:11:45:717]: Product Code passed to Engine.Initialize: '' MSI (c) (18:C4) [10:11:45:717]: Product Code from property table before transforms: '{EAD22945-6D46-4073-8353-803523E9936B}' MSI (c) (18:C4) [10:11:45:717]: Product Code from property table after transforms: '{EAD22945-6D46-4073-8353-803523E9936B}' MSI (c) (18:C4) [10:11:45:717]: Product not registered: beginning first-time install MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (c) (18:C4) [10:11:45:717]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (c) (18:C4) [10:11:45:717]: User policy value 'SearchOrder' is 'nmu' MSI (c) (18:C4) [10:11:45:717]: Adding new sources is allowed. MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (c) (18:C4) [10:11:45:717]: Package name extracted from package path: 'Symantec Endpoint Protection Manager.msi' MSI (c) (18:C4) [10:11:45:717]: Package to be registered: 'Symantec Endpoint Protection Manager.msi' MSI (c) (18:C4) [10:11:45:717]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c) (18:C4) [10:11:45:717]: Machine policy value 'DisableMsi' is 1 MSI (c) (18:C4) [10:11:45:717]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (c) (18:C4) [10:11:45:717]: User policy value 'AlwaysInstallElevated' is 0 MSI (c) (18:C4) [10:11:45:717]: Product installation will be elevated because user is admin and product is being installed per-machine. MSI (c) (18:C4) [10:11:45:717]: Running product '{EAD22945-6D46-4073-8353-803523E9936B}' with elevated privileges: Product is assigned. MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM'. MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM'. MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'. MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2584'. MSI (c) (18:C4) [10:11:45:717]: TRANSFORMS property is now: MSI (c) (18:C4) [10:11:45:717]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '301'. MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Application Data MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Favorites MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\NetHood MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\My Documents MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\PrintHood MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Recent MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\SendTo MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Templates MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\All Users\Application Data MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Local Settings\Application Data MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\My Documents\My Pictures MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\All Users\Start Menu\Programs\Administrative Tools MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\All Users\Start Menu\Programs\Startup MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\All Users\Start Menu\Programs MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\All Users\Start Menu MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\All Users\Desktop MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Start Menu\Programs\Administrative Tools MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Start Menu\programs\Startup MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Start Menu\Programs MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Start Menu MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\sepadmin\Desktop MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Profiles\All Users\Templates MSI (c) (18:C4) [10:11:45:733]: SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts MSI (c) (18:C4) [10:11:45:733]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (c) (18:C4) [10:11:45:749]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (c) (18:C4) [10:11:45:749]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (18:C4) [10:11:45:749]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Authorised DB User'. MSI (c) (18:C4) [10:11:45:749]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (18:C4) [10:11:45:749]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Company'. MSI (c) (18:C4) [10:11:45:749]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\3be2101.msi'. MSI (c) (18:C4) [10:11:45:749]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\Symantec Endpoint Protection Manager.msi'. MSI (c) (18:C4) [10:11:45:749]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (c) (18:C4) [10:11:45:749]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\'. MSI (c) (18:C4) [10:11:45:749]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\'. MSI (c) (18:14) [10:11:45:749]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '4.05'. === Logging started: 21/05/2010 10:11:45 === MSI (c) (18:C4) [10:11:45:764]: Note: 1: 2205 2: 3: PatchPackage MSI (c) (18:C4) [10:11:45:764]: Machine policy value 'DisableRollback' is 0 MSI (c) (18:C4) [10:11:45:764]: User policy value 'DisableRollback' is 0 MSI (c) (18:C4) [10:11:45:764]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'. MSI (c) (18:C4) [10:11:45:764]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (c) (18:C4) [10:11:45:764]: Doing action: INSTALL Action 10:11:45: INSTALL. Action start 10:11:45: INSTALL. MSI (c) (18:C4) [10:11:45:764]: UI Sequence table 'InstallUISequence' is present and populated. MSI (c) (18:C4) [10:11:45:764]: Running UISequence MSI (c) (18:C4) [10:11:45:764]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'. MSI (c) (18:C4) [10:11:45:764]: Doing action: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E Action 10:11:45: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Action start 10:11:45: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:764]: PROPERTY CHANGE: Adding WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\'. Action ended 10:11:45: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:764]: Doing action: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E Action 10:11:45: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Action start 10:11:45: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:780]: PROPERTY CHANGE: Adding SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\SysWOW64\'. Action ended 10:11:45: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:780]: Doing action: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E Action 10:11:45: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Action start 10:11:45: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:780]: PROPERTY CHANGE: Adding WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\'. Action ended 10:11:45: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:780]: Doing action: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E Action 10:11:45: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Action start 10:11:45: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:780]: PROPERTY CHANGE: Adding SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\SysWOW64\'. Action ended 10:11:45: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:780]: Doing action: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E Action 10:11:45: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Action start 10:11:45: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:780]: PROPERTY CHANGE: Adding WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\'. Action ended 10:11:45: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:780]: Doing action: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E Action 10:11:45: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Action start 10:11:45: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:796]: PROPERTY CHANGE: Adding SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\SysWOW64\'. Action ended 10:11:45: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:796]: Doing action: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E Action 10:11:45: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Action start 10:11:45: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:796]: PROPERTY CHANGE: Adding WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\'. Action ended 10:11:45: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:796]: Doing action: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E Action 10:11:45: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Action start 10:11:45: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. MSI (c) (18:C4) [10:11:45:796]: PROPERTY CHANGE: Adding SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E property. Its value is 'C:\WINNT\SysWOW64\'. Action ended 10:11:45: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1. MSI (c) (18:C4) [10:11:45:796]: Doing action: AppSearch Action 10:11:45: AppSearch. Searching for installed applications Action start 10:11:45: AppSearch. AppSearch: Property: INSTALLDIR, Signature: InstallDirSig MSI (c) (18:C4) [10:11:45:796]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\InstalledApps 3: 2 AppSearch: Property: SEPINSTALL, Signature: SEPSig MSI (c) (18:C4) [10:11:45:796]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\SEPM 3: 2 AppSearch: Property: SNACINSTALL, Signature: SNACSig MSI (c) (18:C4) [10:11:45:796]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\SEPM 3: 2 AppSearch: Property: LUBINDIR.FF07F38E_78C2_412E_B858_64488E808644, Signature: LUBin.FF07F38E_78C2_412E_B858_64488E808644 MSI (c) (18:C4) [10:11:45:811]: PROPERTY CHANGE: Adding LUBINDIR.FF07F38E_78C2_412E_B858_64488E808644 property. Its value is 'C:\Program Files (x86)\Symantec\LiveUpdate\'. AppSearch: Property: IE6FOUND, Signature: sigShdocvw MSI (c) (18:C4) [10:11:45:811]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\WINNT\SysWOW64\shdocvw.dll'. AppSearch: Property: IISROOTFOLDER, Signature: _IISROOTFOLDER MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\InetStp 3: 2 AppSearch: Property: IIS_ADSICOMPATIBILITY, Signature: IIS_ADSICompatibilitySig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: IIS_ASPDOTNET, Signature: IIS_ASPDOTNETSig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: IIS_CGI, Signature: IIS_CGISig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: IIS_ISAPIEXTENSIONS, Signature: IIS_ISAPIExtensionsSig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: IIS_LEGACYSCRIPTS, Signature: IIS_LegacyScriptsSig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: IIS_LEGACYSNAPIN, Signature: IIS_LegacySnapinSig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: IIS_METABASE, Signature: IIS_MetabaseSig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: IIS_WMICOMPATIBILITY, Signature: IIS_WMICompatibilitySig MSI (c) (18:C4) [10:11:45:811]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp\Components 3: 2 AppSearch: Property: ISAPI_INSTALLED, Signature: _ISAPI_INSTALLED AppSearch: Property: MACHINENAME, Signature: MACHINENAMESig MSI (c) (18:C4) [10:11:45:874]: PROPERTY CHANGE: Adding MACHINENAME property. Its value is 'gcs00050241'. AppSearch: Property: NAMECREATION83, Signature: NameCreation83Sig MSI (c) (18:C4) [10:11:45:874]: PROPERTY CHANGE: Adding NAMECREATION83 property. Its value is '#0'. AppSearch: Property: SAPWD, Signature: SAPWDSig MSI (c) (18:C4) [10:11:45:874]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Reporting\Install Parameters 3: 2 AppSearch: Property: SAUSER, Signature: SAUSERSig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Reporting\Install Parameters 3: 2 AppSearch: Property: SEM35BLOCK, Signature: SEM35Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SEM3.5 3: 2 AppSearch: Property: SEM40BLOCK, Signature: SEM40Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SEM4.0 3: 2 AppSearch: Property: SEM41BLOCK, Signature: SEM41Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SEM4.1 3: 2 AppSearch: Property: SEM50BLOCK, Signature: SEM50Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SEM5.0 3: 2 AppSearch: Property: SESMVERSION, Signature: SPMVersionSig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SEM5.0 3: 2 AppSearch: Property: SMS35BLOCK, Signature: SMS35Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SMS3.5 3: 2 AppSearch: Property: SMS40BLOCK, Signature: SMS40Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SMS4.0 3: 2 AppSearch: Property: SMS40BLOCK2, Signature: SMS402Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SmsAdmin\SMS40Admin.html 3: 2 AppSearch: Property: SMS41BLOCK, Signature: SMS41Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SMS4.1 3: 2 AppSearch: Property: SMS41BLOCK2, Signature: SMS412Sig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\Sygate Management Server 4.1 3: 2 AppSearch: Property: SPMINSTALLDIR, Signature: SPMInstallDirSig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sygate\SEM5.0\SyServ 3: 2 AppSearch: Property: USEDEFAULTWEBSITE, Signature: DefaultWebSiteSig MSI (c) (18:C4) [10:11:45:889]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\SEPM 3: 2 Action ended 10:11:45: AppSearch. Return value 1. MSI (c) (18:C4) [10:11:45:889]: Doing action: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321 Action 10:11:45: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321. Searching for installed applications Action start 10:11:45: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321. MSI (c) (18:00) [10:11:45:905]: Invoking remote custom action. DLL: C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\MSI2.tmp, Entrypoint: checkInstallBlocksUI MSI (c) (18:E8) [10:11:45:921]: Cloaking enabled. MSI (c) (18:E8) [10:11:45:921]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (18:E8) [10:11:45:921]: Connected to service for CA interface. Action ended 10:11:46: checkInstallBlocksUI.87654321_4321_4321_4321_210987654321. Return value 1. MSI (c) (18:C4) [10:11:46:202]: Doing action: CheckSystemMemory Action 10:11:46: CheckSystemMemory. Action start 10:11:46: CheckSystemMemory. MSI (c) (18:64) [10:11:46:202]: Invoking remote custom action. DLL: C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\MSI3.tmp, Entrypoint: CheckSystemMemory SESM CA: CheckSystemMemory Start MSI (c) (18!BC) [10:11:46:249]: PROPERTY CHANGE: Modifying SufficientPhysicalMemory property. Its current value is '0'. Its new value: '1'. SESM CA: CheckSystemMemory Finish Action ended 10:11:46: CheckSystemMemory. Return value 1. MSI (c) (18:C4) [10:11:46:249]: Doing action: SetSesmVersionFound Action 10:11:46: SetSesmVersionFound. Action start 10:11:46: SetSesmVersionFound. MSI (c) (18:60) [10:11:46:264]: Invoking remote custom action. DLL: C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\MSI4.tmp, Entrypoint: SetSesmVersionFound SESM CA: SetSesmVersionFound Begin SESM CA: SESMVERSION not set SESM CA: SetSesmVersionFound End Action ended 10:11:46: SetSesmVersionFound. Return value 1. MSI (c) (18:C4) [10:11:46:311]: Doing action: SetRebootProperty Action 10:11:46: SetRebootProperty. Action start 10:11:46: SetRebootProperty. MSI (c) (18:C4) [10:11:46:311]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'. Action ended 10:11:46: SetRebootProperty. Return value 1. MSI (c) (18:C4) [10:11:46:311]: Doing action: CheckSEPMRequiredServices Action 10:11:46: CheckSEPMRequiredServices. Action start 10:11:46: CheckSEPMRequiredServices. MSI (c) (18:30) [10:11:46:311]: Invoking remote custom action. DLL: C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\MSI5.tmp, Entrypoint: CheckSEPMRequiredServices SESM CA: CheckService:OpenService handle 1649848 IISADMIN SESM CA: CheckService Service IISADMIN is installed and running. SESM CA: CheckService:OpenService handle 1649848 W3SVC SESM CA: CheckService Service W3SVC is installed and running. SESM CA: CheckSEPMRequiredServices: All required services are installed and running. MSI (c) (18!DC) [10:11:46:374]: PROPERTY CHANGE: Adding SEPMServicesRunning property. Its value is '1'. Action ended 10:11:46: CheckSEPMRequiredServices. Return value 1. MSI (c) (18:C4) [10:11:46:374]: Doing action: preLaunchCond.87654321_4321_4321_4321_210987654321 Action 10:11:46: preLaunchCond.87654321_4321_4321_4321_210987654321. Examining launch condtions Action start 10:11:46: preLaunchCond.87654321_4321_4321_4321_210987654321. MSI (c) (18:58) [10:11:46:374]: Invoking remote custom action. DLL: C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\MSI6.tmp, Entrypoint: preLaunchCond IDCCA: preLaunchCond - Launch condition '(null)' with condition 'To continue the installation, make sure that the Internet Information Services (IIS) World Wide Web Publishing Service (W3SVC) is installed and running. On computers that run IIS 7.0 or later, the following IIS role services must also be installed: ASP.NET, CGI, and IIS 6.0 Management Compatibility.' failed MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 MSI (c) (18!44) [10:11:46:436]: Note: 1: 2731 2: 0 IDCCA: Unable to determine feature state: 1606 IDCCA: preLaunchCond - LaunchCondions were not met, sending data IDCCA: createXML Machine ID: 6098278f28d8e48599871853a8b9f4c07fd8a0 IDCCA: HttpQueryInfo: 0 12002 IDCCA: Logout failure: 0 12002 Action ended 10:13:10: preLaunchCond.87654321_4321_4321_4321_210987654321. Return value 1. MSI (c) (18:C4) [10:13:10:500]: Doing action: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90 Action 10:13:10: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. Action start 10:13:10: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. MSI (c) (18:5C) [10:13:10:516]: Invoking remote custom action. DLL: C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\MSI7.tmp, Entrypoint: IsRebootRequiredOSAutoUpdate Action ended 10:13:10: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B90. Return value 1. MSI (c) (18:C4) [10:13:10:578]: Doing action: LaunchConditions Action 10:13:10: LaunchConditions. Evaluating launch conditions Action start 10:13:10: LaunchConditions. Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set. Info 2835.The control ErrorIcon was not found on dialog SetupError. To continue the installation, make sure that the Internet Information Services (IIS) World Wide Web Publishing Service (W3SVC) is installed and running. On computers that run IIS 7.0 or later, the following IIS role services must also be installed: ASP.NET, CGI, and IIS 6.0 Management Compatibility. MSI (c) (18:C4) [10:14:07:064]: Product: Symantec Endpoint Protection Manager -- To continue the installation, make sure that the Internet Information Services (IIS) World Wide Web Publishing Service (W3SVC) is installed and running. On computers that run IIS 7.0 or later, the following IIS role services must also be installed: ASP.NET, CGI, and IIS 6.0 Management Compatibility. Action ended 10:14:07: LaunchConditions. Return value 3. MSI (c) (18:C4) [10:14:07:064]: Doing action: SetupCompleteError Action 10:14:07: SetupCompleteError. Action start 10:14:07: SetupCompleteError. Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set. Action 10:14:07: SetupCompleteError. Dialog created MSI (c) (18:7C) [10:14:07:142]: Note: 1: 2731 2: 0 Action ended 10:14:08: SetupCompleteError. Return value 2. Action ended 10:14:08: INSTALL. Return value 3. MSI (c) (18:C4) [10:14:08:501]: Destroying RemoteAPI object. MSI (c) (18:E8) [10:14:08:501]: Custom Action Manager thread ending. Property(C): DiskPrompt = [1] Property(C): UpgradeCode = {AECAD9FB-3960-435B-B776-069F8F57FB01} Property(C): SEPMServicesRunning = 1 Property(C): EXECUTEACTION = INSTALL Property(C): ACTION = INSTALL Property(C): UILevel = 5 Property(C): VersionHandler = 4.05 Property(C): SOURCEDIR = D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\ Property(C): OriginalDatabase = D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\Symantec Endpoint Protection Manager.msi Property(C): DATABASE = C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\3be2101.msi Property(C): COMPANYNAME = Company Property(C): USERNAME = Authorised DB User Property(C): Privileged = 1 Property(C): RedirectedDllSupport = 2 Property(C): MsiWin32AssemblySupport = 5.2.3790.3959 Property(C): MsiNetAssemblySupport = 2.0.50727.3053 Property(C): Date = 21/05/2010 Property(C): Time = 10:14:08 Property(C): TTCSupport = 1 Property(C): ColorBits = 16 Property(C): TextInternalLeading = 3 Property(C): TextHeight = 16 Property(C): BorderSide = 1 Property(C): BorderTop = 1 Property(C): CaptionHeight = 19 Property(C): ScreenY = 1024 Property(C): ScreenX = 1280 Property(C): SystemLanguageID = 2057 Property(C): ComputerName = GCS00050241 Property(C): UserLanguageID = 2057 Property(C): UserSID = S-1-5-21-1068608424-3397483979-905578751-1005 Property(C): LogonUser = sepadmin Property(C): VirtualMemory = 4676 Property(C): PhysicalMemory = 2047 Property(C): Intel = 16 Property(C): Msix64 = 16 Property(C): MsiAMD64 = 16 Property(C): ShellAdvtSupport = 1 Property(C): OLEAdvtSupport = 1 Property(C): GPTSupport = 1 Property(C): VersionNT = 502 Property(C): AdminToolsFolder = C:\WINNT\Profiles\All Users\Start Menu\Programs\Administrative Tools\ Property(C): AppDataFolder = C:\WINNT\Profiles\sepadmin\Application Data\ Property(C): CommonAppDataFolder = C:\WINNT\Profiles\All Users\Application Data\ Property(C): CommonFiles64Folder = C:\Program Files\Common Files\ Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\ Property(C): DesktopFolder = C:\WINNT\Profiles\All Users\Desktop\ Property(C): FavoritesFolder = C:\WINNT\Profiles\sepadmin\Favorites\ Property(C): FontsFolder = C:\WINNT\Fonts\ Property(C): LocalAppDataFolder = C:\WINNT\Profiles\sepadmin\Local Settings\Application Data\ Property(C): MyPicturesFolder = C:\WINNT\Profiles\sepadmin\My Documents\My Pictures\ Property(C): PersonalFolder = C:\WINNT\Profiles\sepadmin\My Documents\ Property(C): ProgramFiles64Folder = C:\Program Files\ Property(C): ProgramFilesFolder = C:\Program Files (x86)\ Property(C): ProgramMenuFolder = C:\WINNT\Profiles\All Users\Start Menu\Programs\ Property(C): SendToFolder = C:\WINNT\Profiles\sepadmin\SendTo\ Property(C): StartMenuFolder = C:\WINNT\Profiles\All Users\Start Menu\ Property(C): StartupFolder = C:\WINNT\Profiles\All Users\Start Menu\Programs\Startup\ Property(C): System64Folder = C:\WINNT\system32\ Property(C): SystemFolder = C:\WINNT\SysWOW64\ Property(C): SourceDir = D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM\ Property(C): TempFolder = C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\ Property(C): TemplateFolder = C:\WINNT\Profiles\All Users\Templates\ Property(C): WindowsFolder = C:\WINNT\ Property(C): SEPINSTALL = 1 Property(C): VersionNT64 = 502 Property(C): WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E = C:\WINNT\ Property(C): SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E = C:\WINNT\SysWOW64\ Property(C): ALLUSERS = 1 Property(C): WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E = C:\WINNT\ Property(C): SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E = C:\WINNT\SysWOW64\ Property(C): WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E = C:\WINNT\ Property(C): SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E = C:\WINNT\SysWOW64\ Property(C): WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E = C:\WINNT\ Property(C): SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E = C:\WINNT\SysWOW64\ Property(C): WindowsVolume = C:\ Property(C): LUBINDIR.FF07F38E_78C2_412E_B858_64488E808644 = C:\Program Files (x86)\Symantec\LiveUpdate\ Property(C): LUCONFIGURED = 1 Property(C): IDCENABLE = 1 Property(C): IDCDATASERVER = exftpp.symantec.com Property(C): IDCDATALOC = /incoming Property(C): IDCDEPLOYMENT = Local Property(C): IDCEXTRAINFO = 0 Property(C): HIGHCONTRAST = 0 Property(C): SYMFORCEFAIL = 0 Property(C): RecentFolder = C:\WINNT\Profiles\sepadmin\Recent\ Property(C): PrintHoodFolder = C:\WINNT\Profiles\sepadmin\PrintHood\ Property(C): NetHoodFolder = C:\WINNT\Profiles\sepadmin\NetHood\ Property(C): RemoteAdminTS = 1 Property(C): IE6FOUND = C:\WINNT\SysWOW64\shdocvw.dll Property(C): MACHINENAME = gcs00050241 Property(C): NAMECREATION83 = #0 Property(C): SAUSER = sa Property(C): USEDEFAULTWEBSITE = 0 Property(C): CUSTOMWEBSITETCPPORT = 8014 Property(C): Text3 = 0 Property(C): AgreeToLicense = No Property(C): _IsMaintenance = Reinstall Property(C): RestartManagerOption = CloseRestart Property(C): SPM5XWARNING1 = 0 Property(C): SPM5XWARNING2 = 0 Property(C): SPM5XWARNING3 = 0 Property(C): Display_IsBitmapDlg = 1 Property(C): ARPCONTACT = Technical Support Property(C): ARPHELPLINK = http://www.symantec.com/enterprise/support Property(C): ARPNOREMOVE = 1 Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe Property(C): ARPURLINFOABOUT = http://www.symantec.com Property(C): ARPURLUPDATEINFO = http://www.symantec.com Property(C): DEFAULTWEBSITETCPPORT = 80 Property(C): DefaultUIFont = Tahoma8 Property(C): DialogCaption = InstallShield for Windows Installer Property(C): ErrorDialog = SetupError Property(C): INSTALLLEVEL = 100 Property(C): MSIRESTARTMANAGERCONTROL = Disable Property(C): Manufacturer = Symantec Corporation Property(C): MsiHiddenProperties = SAPWD;DBPWD;ConfigureDatabase;WriteReporterFiles Property(C): MsiLogging = voicewarmupx Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@ Property(C): ProductCode = {EAD22945-6D46-4073-8353-803523E9936B} Property(C): ProductID = none Property(C): ProductLanguage = 1033 Property(C): ProductName = Symantec Endpoint Protection Manager Property(C): ProductVersion = 11.0.5002.333 Property(C): ProgressType0 = install Property(C): ProgressType1 = Installing Property(C): ProgressType2 = installed Property(C): ProgressType3 = installs Property(C): RebootYesNo = Yes Property(C): ReinstallModeText = omus Property(C): RequiredPhysicalMemory = 1024 Property(C): SEPMMUSTSTOPDEFAULTWEBSITE = 0 Property(C): SESMBATMAXRATIO = 70 Property(C): SESMBATMINRATIO = 40 Property(C): SESMBATXMS = 512m Property(C): SESMBATXMX = 1024m Property(C): SHOWLAUNCHPROGRAM = 0 Property(C): SecureCustomProperties = OLDERFOUND;NEWERFOUND;SAPWD;DBSERVER;DBNAME;DBUSER;DBDSN;DBPWD;SEM50BLOCK;SEM41BLOCK;SEM40BLOCK;SEM35BLOCK;SMS41BLOCK;SMS40BLOCK;SMS40BLOCK2;SMS35BLOCK;LEGACYCOHFOUND;LEGACYNCOFOUND;REPORTSERVERFOUND;SMS41BLOCK2;LEGACYSEA_NM;LEGACYSPAFOUND;LEGACYSEA_M;LEGACYSEA_NM1;SCFFOUND;INSTALLDIR Property(C): SetupType = Typical Property(C): SufficientPhysicalMemory = 1 Property(C): ValidInstallDir = 1 Property(C): ValidInstallFolderPermissions = 1 Property(C): _IsSetupTypeMin = Typical Property(C): ISReleaseFlags = RELEASE Property(C): REBOOT = ReallySuppress Property(C): MsiNTSuiteEnterprise = 1 Property(C): MsiNTProductType = 3 Property(C): ServicePackLevelMinor = 0 Property(C): ServicePackLevel = 2 Property(C): AdminUser = 1 Property(C): WindowsBuild = 3790 Property(C): VersionMsi = 4.05 Property(C): VersionDatabase = 301 Property(C): CLIENTPROCESSID = 2584 Property(C): CLIENTUILEVEL = 0 Property(C): CURRENTDIRECTORY = D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM Property(C): SETUPEXEDIR = D:\Temp\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1\SEPM Property(C): PackagecodeChanging = 1 Property(C): ProductState = -1 Property(C): PackageCode = {CAA7E852-4D9F-413E-98DF-065D3E7514C7} Property(C): MsiLogFileLocation = C:\WINNT\Profiles\sepadmin\LOCALS~1\Temp\1\SEPM_INST.LOG === Logging stopped: 21/05/2010 10:14:08 === MSI (c) (18:C4) [10:14:08:580]: Note: 1: 1708 MSI (c) (18:C4) [10:14:08:580]: Product: Symantec Endpoint Protection Manager -- Installation operation failed. MSI (c) (18:C4) [10:14:08:580]: Windows Installer installed the product. Product Name: Symantec Endpoint Protection Manager. Product Version: 11.0.5002.333. Product Language: 1033. Installation success or error status: 1603. MSI (c) (18:C4) [10:14:08:580]: Grabbed execution mutex. MSI (c) (18:C4) [10:14:08:580]: Cleaning up uninstalled install packages, if any exist MSI (c) (18:C4) [10:14:08:595]: MainEngineThread is returning 1603 === Verbose logging stopped: 21/05/2010 10:14:08 ===