06/23 09:16:03.827 [3748] ~~~Sylink log started. (SEP Product Version in registry: 12.1.5337.5000, Sylink File Version: 12.1.0.0) 06/23 09:16:03.827 [3748] Stored HostGUID=0CD3FDC180ADC556002A4983DEC862B6; outlen=16 06/23 09:16:03.827 [3748] Stored UserGuid=0; outlen=2 06/23 09:16:03.827 [3748] Sygate-SSN=14488 06/23 09:16:03.827 [3748] Read CSN=14489 06/23 09:16:03.827 [3748] Sygate-SSN=28 06/23 09:16:03.827 [3748] Read CSN=29 06/23 09:16:03.827 [3748] Product Type=1,Major Ver=6,Minor Ver=1,Platform ID=2,OSType=17170690 06/23 09:16:03.827 [3748] OS=Windows 7 Ultimate Edition; number=6.1.7601 06/23 09:16:03.843 [3748] BIOS UUID String: [REDACTED] 06/23 09:16:03.859 [3748] IWbemClassObject : Unable to fetch next property 06/23 09:16:03.859 [3748] initialize CSylinkStatsServer successfully 06/23 09:16:03.859 [3748] SyLinkCreateInstance => Instance created: 04AA2820 Registry path: SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\SYLINK 06/23 09:16:03.859 [3748] :Netport Count=1 06/23 09:16:03.859 [3748] :NicInfo 06/23 09:16:03.859 [3748] SyLinkCreateConfig => Created instance: 04ABE9F0 06/23 09:16:03.859 [3748] UseNewConfig => Created m_hNewConfig: 04ABE9F0 06/23 09:16:03.859 [3748] Importing ConfigObject: 04AA1550 into: 04ABE9F0 06/23 09:16:03.859 [3748] Importing ConfigObject: 04AA1550 into: 04AA54A8 06/23 09:16:03.859 [3748] stopping...ignore event ID=EVENT_SYLINK_CONFIG_SETTING_CHANGED 06/23 09:16:03.859 [3748] SSA packageType is set as 105 06/23 09:16:03.859 [3748] SyLinkDeleteConfig => Deleting instance: 04AA1550 06/23 09:16:03.921 [3748] SyLinkCreateConfig => Created instance: 04BB5E68 06/23 09:16:03.921 [3748] SetCurLocationName: Name is set to - Default 06/23 09:16:03.921 [3748] SetCurLocationID: ID is set to - 992FD6CD80ADC55600B1F5B710EC281B 06/23 09:16:03.921 [3748] SyLinkCreateConfig => Created instance: 04BB7138 06/23 09:16:03.921 [3748] RemeberCurrentGroup=1,RememberCurrentPolicyMode=1 06/23 09:16:03.921 [3748] Importing ConfigObject: 04BB7138 into: 04ABE9F0 06/23 09:16:03.921 [3748] Importing ConfigObject: 04BB7138 into: 04AA54A8 06/23 09:16:03.921 [3748] stopping...ignore event ID=EVENT_SYLINK_CONFIG_SETTING_CHANGED 06/23 09:16:03.921 [3748] SyLinkDeleteConfig => Deleting instance: 04BB7138 06/23 09:16:04.061 [3748] SyLinkDeleteConfig => Deleting instance: 04BB5E68 06/23 09:16:04.124 [3748] Received new User/Domain from SMC.. User: [REDACTED] User Domain: [REDACTED] 06/23 09:16:04.124 [3748] Current Host/ Host domain maybe empty.. Refreshing.. 06/23 09:16:04.124 [3748] msz_DomainName is taken from szDomainName 06/23 09:16:04.124 [3748] DomainName (Final)=[REDACTED] 06/23 09:16:04.124 [3748] Getting FQDN from XP or later OS. 06/23 09:16:04.124 [3748] The sessions' total amount we get:7 06/23 09:16:04.124 [3748] User [REDACTED] FQDN name is W2K.[REDACTED].[REDACTED] 06/23 09:16:04.124 [3748] Setting the User Domain to RDNS Domain .. 06/23 09:16:04.124 [3748] Logged in user info set to: W2K.[REDACTED].[REDACTED]/[REDACTED] 06/23 09:16:04.124 [3748] Marking User Change Notify to redo registration.. 06/23 09:16:04.124 [3748] 06/23 09:16:04.139 [3748] 06/23 09:16:04.139 [3748] CUpdateConfig::Dump 06/23 09:16:04.139 [3748] Calculating checksum of config.xml disk file.. 06/23 09:16:04.139 [3748] checksum of config.xml disk file is: 779DCC7169F8E42456CDE1CE6BD09141 06/23 09:16:04.139 [3748] checksum of config.xml disk file written to registry : ClientConfigFileChecksumOnStartup 06/23 09:16:04.139 [3748] 06/23 09:16:04.139 [3748] msz_DomainName is taken from szDomainName 06/23 09:16:04.139 [3748] DomainName (Final)=[REDACTED] 06/23 09:16:04.139 [3748] Unable to calculate snac license file checksum 06/23 09:16:04.139 [3748] User proxy information was not available - not creating session handle.. 06/23 09:16:04.139 [3748] System proxy information was not available - not creating session handle.. 06/23 09:16:04.139 [3748] Get Hardware ID 06/23 09:16:04.514 [3748] Hardware ID assigned: 4826B7D69BB56EEA807B0ACB731852CD 06/23 09:16:04.514 [2132] Thread is about to begin.. 06/23 09:16:04.514 [4248] Successfully created the heartbeat thread 06/23 09:16:04.514 [3748] Started, contact SMS every 300 seconds 06/23 09:16:04.514 [3748] 06/23 09:16:04.560 [3748] Received new User/Domain from SMC.. User: [REDACTED] User Domain: [REDACTED] 06/23 09:16:04.560 [3748] Getting FQDN from XP or later OS. 06/23 09:16:04.560 [3748] The sessions' total amount we get:7 06/23 09:16:04.560 [3748] User [REDACTED] FQDN name is W2K.[REDACTED].[REDACTED] 06/23 09:16:04.560 [3748] Setting the User Domain to RDNS Domain .. 06/23 09:16:04.560 [3748] Logged in user info set to: W2K.[REDACTED].[REDACTED]/[REDACTED] 06/23 09:16:04.560 [3748] Marking User Change Notify to redo registration.. 06/23 09:16:04.763 [3416] SyLinkCreateConfig => Created instance: 04C29418 06/23 09:16:04.763 [3416] Importing ConfigObject: 04AA54A8 into: 04C29418 06/23 09:16:04.794 [3748] Manually assigned heartbeat=1 seconds 06/23 09:16:05.028 [2132] [Content] Previous LU data was not loaded or found 06/23 09:16:05.028 [2132] ====== Heartbeat loop starts at 09:16:05 ====== 06/23 09:16:05.543 [2132] :Netport Count=1 06/23 09:16:05.543 [2132] :NicInfo 06/23 09:16:06.058 [2132] :CH=FEDBA3D880ADC556008A09FCAE3B73CE1[REDACTED][REDACTED]4826B7D69BB56EEA807B0ACB731852CD 06/23 09:16:06.058 [2132] :CHKey=FC15BAA75178C6C741A2C4665582443F 06/23 09:16:06.058 [2132] :C=FEDBA3D880ADC556008A09FCAE3B73CE1[REDACTED][REDACTED] 06/23 09:16:06.058 [2132] :CKey=015F365904BC90421B05203E9A8EDD8C 06/23 09:16:06.058 [2132] :UCH=FEDBA3D880ADC556008A09FCAE3B73CE0[REDACTED]W2K.[REDACTED].[REDACTED][REDACTED][REDACTED]4826B7D69BB56EEA807B0ACB731852CD 06/23 09:16:06.058 [2132] :UCHKey=48F7650862D744C74ACC7BA262F3DC7C 06/23 09:16:06.058 [2132] :UC=FEDBA3D880ADC556008A09FCAE3B73CE0[REDACTED]W2K.[REDACTED].[REDACTED][REDACTED][REDACTED] 06/23 09:16:06.058 [2132] :UCKey=2A0E4F6A4FE8E07B99EC492BBCBF91B6 06/23 09:16:06.058 [2132] HardwareID=4826B7D69BB56EEA807B0ACB731852CD 06/23 09:16:06.058 [2132] CHKey=FC15BAA75178C6C741A2C4665582443F 06/23 09:16:06.058 [2132] CKey=015F365904BC90421B05203E9A8EDD8C 06/23 09:16:06.058 [2132] UCHKey=48F7650862D744C74ACC7BA262F3DC7C 06/23 09:16:06.058 [2132] UCKey=2A0E4F6A4FE8E07B99EC492BBCBF91B6 06/23 09:16:06.058 [2132] Set heartbeat event 06/23 09:16:06.058 [2132] Use new configuration 06/23 09:16:06.058 [2132] HeartbeatProc: Trying to craete user session again with proxy setting now that user login has changed.. 06/23 09:16:06.058 [2132] HeartbeatProc: User proxy information was not available still - not creating session handle.. 06/23 09:16:06.074 [2132] ====== Reg Heartbeat loop starts at 09:16:06 ====== 06/23 09:16:06.152 [4504] SyLinkCreateConfig => Created instance: 04C2D4A8 06/23 09:16:06.152 [4504] Importing ConfigObject: 04AA54A8 into: 04C2D4A8 06/23 09:16:06.152 [4504] SyLinkDeleteConfig => Deleting instance: 04C2D4A8 06/23 09:16:06.588 [2132] HEARTBEAT: Check Point 1 06/23 09:16:06.588 [2132] Selecting a random server 06/23 09:16:06.588 [2132] HEARTBEAT: Check Point 2 06/23 09:16:06.588 [2132] going to post event=EVENT_SERVER_CONNECTING 06/23 09:16:06.588 [2132] done post event=EVENT_SERVER_CONNECTING, return=0 06/23 09:16:06.588 [2132] HEARTBEAT: Check Point 3 06/23 09:16:06.588 [2132] Setting the session timeout on Profile Session (Registration) to 30000 06/23 09:16:06.604 [2132] HEARTBEAT: Check Point 4 06/23 09:16:06.604 [2132] ===Registration STAGE=== 06/23 09:16:06.604 [2132] logon id (domain/user)=W2K.[REDACTED].[REDACTED]/[REDACTED] 06/23 09:16:06.604 [2132] Loading current group:My Company\Default Group 06/23 09:16:06.604 [2132] Loading current mode:1 06/23 09:16:06.604 [2132] Loading preferred group:My Company\[REDACTED]\Department Computers\Legal\New Computers\Local Profiles 06/23 09:16:06.604 [2132] Loading preferred mode:1 06/23 09:16:06.604 [2132] The client once registered to server, using the current group: My Company\Default Groupand current mode: 1 06/23 09:16:06.604 [2132] It will remember both current group and mode, PreferredGroup is My Company\Default Group, PreferredMode is 1 06/23 09:16:06.604 [2132] XML data: 06/23 09:16:06.604 [2132] [MakeRegisterData] registration Hardware Key=4826B7D69BB56EEA807B0ACB731852CD 06/23 09:16:06.604 [2132] ************Reg CSN=30 06/23 09:16:06.604 [2132] Request is: s_origin_length: 1517 s_session_id: 4826B7D69BB56EEA807B0ACB731852CD Sygate-SSN: 30 06/23 09:16:06.604 [2132] http://AVCONSOLE.[REDACTED]:8014 06/23 09:16:06.604 [2132] 9:16:6=>Send HTTP REQUEST 06/23 09:16:36.634 [2132] AH: (InetWaiting) time out. Timeout period: 30000 06/23 09:16:36.634 [2132] Throw Internet Exception, Error Code=9;Internet Session Timeout 06/23 09:16:36.634 [2132] CInternetException: : The storage control block address is invalid. 06/23 09:16:36.634 [2132] new scheduled heartbeat=32 seconds 06/23 09:16:36.634 [2132] COMPLETED, returned 7 06/23 09:16:36.650 [2132] HEARTBEAT: Check Point 5.1 06/23 09:16:36.650 [2132] NextProxySetting: Cycled through all proxy settings. 06/23 09:16:36.650 [2132] switch to another server 06/23 09:16:36.650 [2132] HEARTBEAT: Check Point 9 06/23 09:16:36.650 [2132] ResetProxySetting: Will now use proxy setting 1 06/23 09:16:36.650 [2132] HEARTBEAT: Check Point 8 06/23 09:16:36.650 [2132] going to post event=EVENT_SERVER_DISCONNECTED 06/23 09:16:36.650 [2132] done post event=EVENT_SERVER_DISCONNECTED, return=0 06/23 09:16:37.118 [4248] SyLinkCreateConfig => Created instance: 04C5F2E0 06/23 09:16:37.118 [4248] Importing ConfigObject: 04AA54A8 into: 04C5F2E0 06/23 09:16:37.118 [4248] ************CSN=14490 06/23 09:16:37.118 [4248] Querying the server for license information 06/23 09:16:37.118 [4248] http://[REDACTED]:8014/secars/secars.dll?h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end HTTP REQUEST 06/23 09:16:37.165 [2132] HEARTBEAT: Check Point 1 06/23 09:16:37.165 [2132] HEARTBEAT: Check Point 2 06/23 09:16:37.165 [2132] going to post event=EVENT_SERVER_CONNECTING 06/23 09:16:37.165 [2132] done post event=EVENT_SERVER_CONNECTING, return=0 06/23 09:16:37.165 [2132] HEARTBEAT: Check Point 3 06/23 09:16:37.165 [2132] Setting the session timeout on Profile Session (Registration) to 30000 06/23 09:16:37.180 [2132] HEARTBEAT: Check Point 4 06/23 09:16:37.180 [2132] ===Registration STAGE=== 06/23 09:16:37.180 [2132] logon id (domain/user)=W2K.[REDACTED].[REDACTED]/[REDACTED] 06/23 09:16:37.180 [2132] Loading current group:My Company\Default Group 06/23 09:16:37.180 [2132] Loading current mode:1 06/23 09:16:37.180 [2132] Loading preferred group:My Company\[REDACTED]\Department Computers\Legal\New Computers\Local Profiles 06/23 09:16:37.180 [2132] Loading preferred mode:1 06/23 09:16:37.180 [2132] The client once registered to server, using the current group: My Company\Default Groupand current mode: 1 06/23 09:16:37.180 [2132] It will remember both current group and mode, PreferredGroup is My Company\Default Group, PreferredMode is 1 06/23 09:16:37.180 [2132] XML data: 06/23 09:16:37.180 [2132] [MakeRegisterData] registration Hardware Key=4826B7D69BB56EEA807B0ACB731852CD 06/23 09:16:37.180 [2132] ************Reg CSN=31 06/23 09:16:37.180 [2132] Request is: s_origin_length: 1517 s_session_id: 4826B7D69BB56EEA807B0ACB731852CD Sygate-SSN: 31 06/23 09:16:37.180 [2132] http://[REDACTED]:8014 06/23 09:16:37.180 [2132] 9:16:37=>Send HTTP REQUEST 06/23 09:17:07.131 [4248] AH: (InetWaiting) time out. Timeout period: 30000 06/23 09:17:07.131 [4248] Throw Internet Exception, Error Code=9;Internet Session Timeout 06/23 09:17:07.131 [4248] CInternetException: : The storage control block address is invalid. 06/23 09:17:07.131 [4248] Error getting the license information (31) 06/23 09:17:07.131 [4248] SyLinkDeleteConfig => Deleting instance: 04C5F2E0 06/23 09:17:07.131 [4248] The client does not have a valid license; next license check: 60 minutes 06/23 09:17:07.131 [4248] 06/23 09:17:07.131 [4248] 06/23 09:17:07.193 [2132] AH: (InetWaiting) time out. Timeout period: 30000 06/23 09:17:07.193 [2132] Throw Internet Exception, Error Code=9;Internet Session Timeout 06/23 09:17:07.193 [2132] CInternetException: : The storage control block address is invalid. 06/23 09:17:07.193 [2132] new scheduled heartbeat=64 seconds 06/23 09:17:07.193 [2132] COMPLETED, returned 7 06/23 09:17:07.209 [2132] HEARTBEAT: Check Point 5.1 06/23 09:17:07.209 [2132] NextProxySetting: Cycled through all proxy settings. 06/23 09:17:07.209 [2132] switch to another server 06/23 09:17:07.209 [2132] HEARTBEAT: Check Point 9 06/23 09:17:07.209 [2132] ResetProxySetting: Will now use proxy setting 1 06/23 09:17:07.209 [2132] HEARTBEAT: Check Point 8 06/23 09:17:07.209 [2132] going to post event=EVENT_SERVER_DISCONNECTED 06/23 09:17:07.209 [2132] done post event=EVENT_SERVER_DISCONNECTED, return=0 06/23 09:17:07.724 [2132] HEARTBEAT: Check Point 1 06/23 09:17:07.724 [2132] HEARTBEAT: Check Point 2 06/23 09:17:07.724 [2132] going to post event=EVENT_SERVER_CONNECTING 06/23 09:17:07.724 [2132] done post event=EVENT_SERVER_CONNECTING, return=0 06/23 09:17:07.724 [2132] HEARTBEAT: Check Point 3 06/23 09:17:07.724 [2132] Setting the session timeout on Profile Session (Registration) to 30000 06/23 09:17:07.739 [2132] HEARTBEAT: Check Point 4 06/23 09:17:07.739 [2132] ===Registration STAGE=== 06/23 09:17:07.739 [2132] logon id (domain/user)=W2K.[REDACTED].[REDACTED]/[REDACTED] 06/23 09:17:07.739 [2132] Loading current group:My Company\Default Group 06/23 09:17:07.739 [2132] Loading current mode:1 06/23 09:17:07.739 [2132] Loading preferred group:My Company\[REDACTED]\Department Computers\Legal\New Computers\Local Profiles 06/23 09:17:07.739 [2132] Loading preferred mode:1 06/23 09:17:07.739 [2132] The client once registered to server, using the current group: My Company\Default Groupand current mode: 1 06/23 09:17:07.739 [2132] It will remember both current group and mode, PreferredGroup is My Company\Default Group, PreferredMode is 1 06/23 09:17:07.739 [2132] XML data: 06/23 09:17:07.739 [2132] [MakeRegisterData] registration Hardware Key=4826B7D69BB56EEA807B0ACB731852CD 06/23 09:17:07.739 [2132] ************Reg CSN=32 06/23 09:17:07.739 [2132] Request is: s_origin_length: 1517 s_session_id: 4826B7D69BB56EEA807B0ACB731852CD Sygate-SSN: 32 06/23 09:17:07.739 [2132] http://AVCONSOLE:8014 06/23 09:17:07.739 [2132] 9:17:7=>Send HTTP REQUEST 06/23 09:17:09.143 [2776] 06/23 09:17:09.143 [2776] 06/23 09:17:37.752 [2132] AH: (InetWaiting) time out. Timeout period: 30000 06/23 09:17:37.752 [2132] Throw Internet Exception, Error Code=9;Internet Session Timeout 06/23 09:17:37.752 [2132] CInternetException: : The storage control block address is invalid. 06/23 09:17:37.752 [2132] new scheduled heartbeat=128 seconds 06/23 09:17:37.752 [2132] COMPLETED, returned 7 06/23 09:17:37.768 [2132] HEARTBEAT: Check Point 5.1 06/23 09:17:37.768 [2132] NextProxySetting: Cycled through all proxy settings. 06/23 09:17:37.768 [2132] new scheduled heartbeat=256 seconds 06/23 09:17:37.768 [2132] ResetProxySetting: Will now use proxy setting 1 06/23 09:17:37.768 [2132] HEARTBEAT: Check Point 8 06/23 09:17:37.768 [2132] going to post event=EVENT_SERVER_DISCONNECTED 06/23 09:17:37.768 [2132] done post event=EVENT_SERVER_DISCONNECTED, return=0 06/23 09:17:37.768 [2132] ====== Registration Procedure stops at 09:17:37 ====== 06/23 09:17:37.768 [2132] HEARTBEAT: Check Point 10 06/23 09:17:38.282 [2132] HEARTBEAT: Check Point Complete 06/23 09:17:38.282 [2132] Done, Heartbeat=256seconds 06/23 09:17:38.282 [2132] ====== Heartbeat loop stops at 09:17:38 ====== 06/23 09:18:07.765 [4248] 06/23 09:18:07.765 [4248] 06/23 09:19:08.400 [4248] 06/23 09:19:08.400 [4248]