2014-07-02 10:58:26.590 THREAD 1 SEVERE: ================== Server Environment ===================
2014-07-02 10:58:26.590 THREAD 1 SEVERE: os.name = Windows Server 2012
2014-07-02 10:58:26.590 THREAD 1 SEVERE: os.version = 6.2
2014-07-02 10:58:26.590 THREAD 1 SEVERE: os.arch = x64
2014-07-02 10:58:26.590 THREAD 1 SEVERE: java.version = 1.7.0_51
2014-07-02 10:58:26.590 THREAD 1 SEVERE: java.vendor = Oracle Corporation
2014-07-02 10:58:26.590 THREAD 1 SEVERE: java.vm.name = Java HotSpot(TM) Client VM
2014-07-02 10:58:26.590 THREAD 1 SEVERE: java.vm.version = 24.51-b03
2014-07-02 10:58:26.590 THREAD 1 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
2014-07-02 10:58:26.590 THREAD 1 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2014-07-02 10:58:26.590 THREAD 1 SEVERE: java.user = null
2014-07-02 10:58:26.590 THREAD 1 SEVERE: user.language = en
2014-07-02 10:58:26.590 THREAD 1 SEVERE: user.country = US
2014-07-02 10:58:26.590 THREAD 1 SEVERE: scm.server.version = 12.1.4104.4130
2014-07-02 10:58:26.590 THREAD 1 INFO: Main>> Main> Upgrade parameters 
2014-07-02 10:58:26.590 THREAD 1 INFO: Main>> Main> Upgrade args length = 0
2014-07-02 10:58:26.590 THREAD 1 INFO: Main>> Main> Unable to get the command-line arguments
2014-07-02 10:58:26.590 THREAD 1 INFO: Main>> Main> Server Home: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2014-07-02 10:58:28.699 THREAD 1 INFO: Main>> Main> You are using MSSQL server.
2014-07-02 10:58:28.902 THREAD 1 INFO: Has valid SAV license
2014-07-02 10:58:28.902 THREAD 1 INFO: Info>> No SNAC license file in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license
2014-07-02 10:58:28.996 THREAD 1 INFO: Main>> executePreLaunchSteps> Config schema format is upgraded from (schema version from db): 12.1.4.0
2014-07-02 10:58:29.106 THREAD 1 INFO: Saving disaster recovery data to: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\..\Server Private Key Backup\recovery_2014-07-02-10-58-29.zip
2014-07-02 10:58:29.152 THREAD 1 INFO: Main>> executePreLaunchSteps> DbVersion: 12.1.4.0 schemaVersionFromDB: 12.1.4.0 isSpm51Mr7: false hasOtherOSAgents: false dbcompanySize: 0 dbConnected: true
2014-07-02 10:58:29.152 THREAD 1 INFO: Main>> checkUpgradeFeasibility> Checking for upgrade feasibility, current schema version = 12.1.4.1, schema version from db = 12.1.4.0
2014-07-02 10:58:29.152 THREAD 1 INFO: VersionToBeSupported: 12.1.4.0
2014-07-02 10:58:29.168 THREAD 1 INFO: SchemaVersion>> isSupported> versionToBeSupported '12.1.4.0  is supported for this release
2014-07-02 10:58:29.168 THREAD 1 INFO: Main>> displayOnlineServerListIfAny> Checking online servers... siteId = 5457734EAC10013901CC64CEF26CF310
2014-07-02 10:58:29.168 THREAD 1 INFO: SELECT CONTENT FROM SYSTEM_STATE WHERE OWNER = '69302A3CAC10013901E9DF9C7E745D62'
2014-07-02 10:58:29.184 THREAD 1 INFO: SYSOUT : Checking onlist status for server C701-WS-EPP-001
2014-07-02 10:58:29.184 THREAD 1 INFO: SYSOUT : Not checking status. offline status detected
2014-07-02 10:58:29.184 THREAD 1 INFO: SYSOUT : [name=C701-WS-EPP-001,id=69302A3CAC10013901E9DF9C7E745D62] is offline
2014-07-02 10:58:29.184 THREAD 1 INFO: SELECT CONTENT FROM SYSTEM_STATE WHERE OWNER = '5437ECBEAC10014C0143DB6B67AE8C46'
2014-07-02 10:58:29.184 THREAD 1 INFO: SYSOUT : Checking onlist status for server C701-WS-EPP-002
2014-07-02 10:58:29.184 THREAD 1 INFO: SYSOUT : [name=C701-WS-EPP-002,id=5437ECBEAC10014C0143DB6B67AE8C46] is offline
2014-07-02 10:58:29.184 THREAD 1 INFO: Main>> displayOnlineServerListIfAny> Checking online servers... exclude local server id = 69302A3CAC10013901E9DF9C7E745D62
2014-07-02 10:58:29.184 THREAD 1 INFO: Main>> displayOnlineServerListIfAny> Online servers:[]
2014-07-02 10:58:29.184 THREAD 1 INFO: Main>> launchMainFrame> Launching the UI
2014-07-02 10:58:29.574 THREAD 1 INFO: isLicenseInstallationValid:  sep.slf =true  OD file=true
2014-07-02 10:58:31.621 THREAD 28 INFO: Initializing ...
2014-07-02 10:58:31.621 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.
2014-07-02 10:58:31.621 THREAD 28 INFO: Executing command - stop semsrv
2014-07-02 10:58:31.683 THREAD 28 INFO: The Symantec Endpoint Protection Manager service is not started.
2014-07-02 10:58:31.683 THREAD 28 INFO: 
2014-07-02 10:58:31.683 THREAD 28 INFO: More help is available by typing NET HELPMSG 3521.
2014-07-02 10:58:31.683 THREAD 28 INFO: 
2014-07-02 10:58:31.683 THREAD 28 INFO: Waiting for service termination: semsrv
2014-07-02 10:58:31.683 THREAD 28 INFO: Checking whether the service is stopped: semsrv
2014-07-02 10:58:31.683 THREAD 28 INFO: Retrieve status for service semsrv
2014-07-02 10:58:31.746 THREAD 28 INFO: The status for semsrv' service is 1
2014-07-02 10:58:31.761 THREAD 28 INFO: Service is stopped.
2014-07-02 10:58:31.761 THREAD 28 INFO: Executing command - stop semwebsrv
2014-07-02 10:58:31.793 THREAD 28 INFO: The Symantec Endpoint Protection Manager Webserver service is not started.
2014-07-02 10:58:31.793 THREAD 28 INFO: 
2014-07-02 10:58:31.793 THREAD 28 INFO: More help is available by typing NET HELPMSG 3521.
2014-07-02 10:58:31.793 THREAD 28 INFO: 
2014-07-02 10:58:31.793 THREAD 28 INFO: Stop SemSrv done.
2014-07-02 10:58:31.793 THREAD 28 INFO: Action Start:0
2014-07-02 10:58:31.808 THREAD 28 INFO: initDataSource 
2014-07-02 10:58:31.996 THREAD 28 INFO: grantSEMUserPrivilege isDBowner true
2014-07-02 10:58:31.996 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.
2014-07-02 10:58:31.996 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.
2014-07-02 10:58:31.996 THREAD 28 INFO: Set the config manager cache threshold to 500!
2014-07-02 10:58:32.027 THREAD 28 INFO: Config schema format is upgraded from: 12.1.4.0
2014-07-02 10:58:32.027 THREAD 28 INFO: Upgrade schema started ...
2014-07-02 10:58:32.027 THREAD 28 INFO: Process SQL script file:MSSQLServerTeslaToLightCycle.sql
2014-07-02 10:58:32.027 THREAD 28 INFO: Process SQL InputStream sqlis:sun.net.www.protocol.jar.JarURLConnection$JarURLInputStream@ad60a7
2014-07-02 10:58:32.027 THREAD 28 INFO: DatabaseUtilities>>execCommandFromScript>>cmdSeperator:;;
2014-07-02 10:58:32.027 THREAD 28 INFO: DatabaseUtilities>>execCommandFromScript>>sqlStr:DROP VIEW V_AGENT_INCL_GROUP_ID
2014-07-02 10:58:32.027 THREAD 28 INFO: DROP VIEW V_AGENT_INCL_GROUP_ID
2014-07-02 10:58:32.027 THREAD 28 INFO: CREATE VIEW V_AGENT_INCL_GROUP_ID as   SELECT      AGENT_ID,     AGENT_TYPE,     R_OS_TYPE,     COMPUTER_ID,     DOMAIN_ID,     GROUP_ID,     AGENT_VERSION,     PROFILE_VERSION,     PROFILE_SERIAL_NO,     PROFILE_CHECKSUM,     IDS_VERSION,     IDS_SERIAL_NO,     IDS_CHECKSUM,     HI_STATUS,     HI_REASONCODE,     HI_REASONDESC,     CREATION_TIME,     STATUS,     LAST_UPDATE_TIME,     LAST_SERVER_ID,     LAST_SITE_ID,     ATTRIBUTE_EXTENSION,     FULL_NAME,     EMAIL,     JOB_TITLE,     DEPARTMENT,     EMPLOYEE_NUMBER,     EMPLOYMENT_STATUS,     OFFICE_PHONE,     MOBILE_PHONE,     HOME_PHONE,     USN,     TIME_STAMP,     DELETED,     PATTERN_IDX,     AP_ONOFF,     INFECTED,     WORSTINFECTION_IDX,     LAST_SCAN_TIME,     LAST_VIRUS_TIME,     CONTENT_UPDATE,     AVENGINE_ONOFF,     TAMPER_ONOFF,     MAJOR_VERSION,     MINOR_VERSION,     REBOOT_REQUIRED,     REBOOT_REASON,     LICENSE_STATUS,     LICENSE_EXPIRY,     TIMEZONE,     FIREWALL_ONOFF,     FREE_MEM,     FREE_DISK,     LAST_DOWNLOAD_TIME,     CURRENT_CLIENT_ID,     LICENSE_ID,     IS_GRACE,     SNAC_LICENSE_ID,     PTP_ONOFF,     LAST_HEURISTIC_THREAT_TIME,     BASH_STATUS,     DA_ONOFF,     CIDS_DRV_ONOFF,     CIDS_SILENT_MODE,     CIDS_DRV_MULF_CODE,     CIDS_BROWSER_IE_ONOFF,     CIDS_BROWSER_FF_ONOFF,     CIDS_ENGINE_VERSION,     CIDS_DEFSET_VERSION,     DEPLOY_STATUS,     DEPLOY_MSG,     DEPLOY_PRE_VER,     DEPLOY_TARGET_VER,     DEPLOY_RUNNING_VER,     DEPLOY_TIMESTAMP,     OS_BIT_TYPE,     ELAM_ONOFF,     OSELAM_STATUS,     VSIC_STATUS,     IS_NPVDI_CLIENT,     SVA_ID,     LAST_CONNECTED_IP_ADDR    FROM SEM_AGENT with (NOLOCK)
2014-07-02 10:58:32.043 THREAD 28 INFO: Database Schema has been upgraded.
2014-07-02 10:58:32.058 THREAD 28 INFO: Upgrading from 12 RU4 to 12 RU4MP1
2014-07-02 10:58:32.058 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.
2014-07-02 10:58:32.058 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.
2014-07-02 10:58:32.058 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.
2014-07-02 10:58:32.058 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.
2014-07-02 10:58:32.105 THREAD 28 INFO: Start to increase CONTENT DB file maximum size.
2014-07-02 10:58:32.121 THREAD 28 INFO: The current size is: 0MB.
2014-07-02 10:58:32.121 THREAD 28 SEVERE: java.sql.SQLException: MODIFY FILE failed. Size is greater than MAXSIZE.
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2820)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2258)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:632)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:584)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:546)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeImpl(JtdsStatement.java:723)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1166)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1119)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1054)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.increaseContentDBFileSize(Schema12RU4To12RU4MP1.java:77)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.upgrade(Schema12RU4To12RU4MP1.java:51)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.SchemaUpgrade.execute(SchemaUpgrade.java:84)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:1061)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at java.lang.Thread.run(Thread.java:744)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: java.sql.SQLException: MODIFY FILE failed. Size is greater than MAXSIZE.
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2820)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2258)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:632)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:584)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:546)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeImpl(JtdsStatement.java:723)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1166)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1119)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1054)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.increaseContentDBFileSize(Schema12RU4To12RU4MP1.java:77)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.upgrade(Schema12RU4To12RU4MP1.java:51)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.SchemaUpgrade.execute(SchemaUpgrade.java:84)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:1061)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)
2014-07-02 10:58:32.121 THREAD 28 SEVERE: 	at java.lang.Thread.run(Thread.java:744)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: com.sygate.scm.server.util.ServerException: Unexpected server error.
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1057)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.increaseContentDBFileSize(Schema12RU4To12RU4MP1.java:77)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.upgrade(Schema12RU4To12RU4MP1.java:51)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.SchemaUpgrade.execute(SchemaUpgrade.java:84)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:1061)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at java.lang.Thread.run(Thread.java:744)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: Caused by: java.sql.SQLException: MODIFY FILE failed. Size is greater than MAXSIZE.
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2820)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2258)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:632)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:584)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:546)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeImpl(JtdsStatement.java:723)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1166)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1119)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1054)
2014-07-02 10:58:32.136 THREAD 28 SEVERE: 	... 8 more
2014-07-02 10:58:32.136 THREAD 28 SEVERE: Upgrade.doUpgrade com.sygate.scm.server.util.ServerException: Unexpected server error.
2014-07-02 10:58:40.760 THREAD 23 INFO: UpgradeFinalPanel >> saveStage > Launching log file...